41 West Virginia Ford Dealers

I like the fact thst they have a valet service to pucj up - Diannab1031

I like the fact thst they have a valet service to pucj up and drop off my car. Also i get my truck serviced st home.

very professional and personable. - dallassandy

very professional and personable. worked to greet and find out what we were looking for. Ryan went out of his way to make the experience a good one.

I just purchased a new Ford F-150 XLT from Chenoweth - wvjoe911

I just purchased a new Ford F-150 XLT from Chenoweth Ford, my fifth vehicle purchase in a row. The folks at Chenoweth are great. I've never encountered a problem there, whether purchasing a new vehicle or doing maintenance. A special shout out to Tiffany, my salesperson, is great. You can't go wrong when you buy from Chenoweth Ford in Clarksburg, WV.

Absolutely a stress-free process working with the Service - csmithcvt

Absolutely a stress-free process working with the Service Department. I am definitely returning for any future needs. I have found my Ford Service Department!

Jacob Wade, Don DePriest, Matheny Ford of St. - Drew S.

Jacob Wade, Don DePriest, Matheny Ford of St. Mary's and the entire Matheny Motor's family took care of us as always with expert communication and attention to detail. The entire purchase process from locating my desired vehicle to taking delivery was flawless. Cannot recommend them enough!

Mike in service and mechanics addressed my concerns and - cwshaw22

Mike in service and mechanics addressed my concerns and vehicle was taken care of. Have always had good experience with them.

Very friendly staff, fixed issues we had before buying. - E69red3

Very friendly staff, fixed issues we had before buying.would recommend this dealership if you are looking for a vehicle.

Always efficient and trustworthy. - Grafton_pw

Always efficient and trustworthy. Awesome dealership they have always delivered quality trucks in a timely manner.

This is where the vehicle was purchased and ALL service - Joey

This is where the vehicle was purchased and ALL service has been done there. I am taken care and until differently. I will return for my service.

Always very friendly and treat me just like family. - marshafc

Always very friendly and treat me just like family. Always ready to explain things I don't understand.

Service department has really went down hill. - Cassie Crosston

Service department has really went down hill. They will have your vehicle for 3 plus weeks, only to put parts on that were not authorized. They do not call with updates. You have to call the sales department to get anyone to get the service department to answer. Zero communication. Then they tell you something different each time you talk to someone. Then talk about how great their mechanics are (was told he is the best diesel mechanic in the state), however, your husband has to fix the issue, in their parking lot after hours. Because a sensor was not making the correct contact needed to build oil pressure. They threaten to call the police, when you tell them too and that you will wait, they say they aren’t going too and refuse to give you the keys. I don’t know how they continue to have anyone going there for service/warranty repairs. The men talk down to women like they know nothing. When I have more knowledge than Doug, who used to be the sales guy there. They put miscellaneous charges on your bill and just say “it just charges for the mechanic”. Apparently, they have lost touch with customer service. When you ask to speak to the owner, you are told He is never in and are reduced to dealing with Doug Boggs… who thinks he can intimidate you buy making threats of calling the police and standing over you, since you are a female. They are the highest priced for parts and service in the area and lack the knowledge, communication and tactfulness needed to rate themselves top tier for customer service and repairs. Please think of taking your vehicles to small business shops, who actually will listen and care about the quality of their customer service and reputation.

This was my first experience with this dealership and I - ANDERSON28785

This was my first experience with this dealership and I am very pleased. They found the exact car I wanted and the purchase process was quick and easy.i highly recommend them.

Toothman Ford, and their sales team treated me and my - Koa

Toothman Ford, and their sales team treated me and my family great and didn't try to sneak in anything I didn't want, they were very patient and got me in my new car in no time. Thanks specificly to Gabe and Alex. They have my business! Now I know why they always say cars cost less in Grafton!

Wonderful experience, this is our 3rd vehicle that we... - lurdak

Wonderful experience, this is our 3rd vehicle that we have bought with Astorg and with Adam Sprouse as our salesman. He makes the experience relaxed, stress free, answers all questions. If your looking for a new car or truck go see Adam you won't be sorry, You'll leave with a smile, I know we won't go anywhere else.

Would like to take this time to let others know about my - Kim canterbury

Would like to take this time to let others know about my experience at allietta ford...I have purchased all of my vehicles from them and have been completely satisfied with the service I have received from everyone there...my daughter went to another dealership and looked at a vehicle and was very upset with how their salesman treated her because she was used to going to allietta with me to purchase my vehicles and they all treated us like family so needless to say alliettas will be getting her business..thank you to the owner Matt and all the employees for taking care of us..will be seeing them soon

Ken and the staff treated me so well - Dayna L Robinson

Ken and the staff treated me so well, they put together a deal and got me in a new car when no one else would.

Professional and kind. - Jagrady7

Professional and kind. Met our needs and answered our questions. Very satisfied with our visit

Nice location on the WV Turnpike between Kanawha city and - EDDIEPRICE451

Nice location on the WV Turnpike between Kanawha city and Marmet now called Capitol Ford WV .com

My Mike you certainly have a big fan base, mainly of mad - Thechainsawman

My Mike you certainly have a big fan base, mainly of mad people! Rated worst dealership in America!!! You don't want ripped off, scammed and your motor blown up, don't come here! Destroyed my engine when they were only told to fix a electricical issue and then denied they did anything!!! Goes in running perfect, comes out barely running, smoking, no power, and not starting! Don't take it there! Had to collect my truck with police assistance after 3 months in pieces by wrecker! already 13,000+ in debt to me Mike (that's how much damage Mike has already done to my truck) but Mike had the entire option to just turn this matter to his insurance, so people make mistakes? But nope! Mike has to save face and deny it all. Can't do wrong right Mike? But seems many others think you can?

Very helpful and easy to work with. - Muhldeer

Very helpful and easy to work with. From finding the perfect car through financing, the entire process was enjoyable. Staff at Weimer Ford went out of their way to ensure that we were satisfied and had all of the information we needed to make a good choice for us.

A Blessing - LLNana

Steve Short was very patient, kind and caring. He worked extremely hard to get me a great deal on a vechile to meet my needs and price range. Other staff were also very helpful and friendly and willing to help whomever came along. Steve helped God answer a prayer. I truly appreciate all he did.

Loyalty doesn't pay - leftstranded

Have had my cars serviced here for many years. One repair had to be re-diagnosed 3 times but mistakes happen and I kept coming back for upkeep such as oil changes, tire rotations, inspections, etc.. Today my car died. I called for assistance and was told "we're busy, can't fit you in until next week"......so much for the loyalty. I won't be coming back.

Bought a used truck Friday 5/14. It went back to the... - cassiebragg2018

Bought a used truck Friday 5/14. It went back to the dealership Saturday 5/15 on a rollback as it wouldn’t start and once I did get it started, had an engine light on. It’s been in the shop 4 days now and I’ve had one update without calling myself and asking for one. Also did not have a valid inspection sticker. However, my salesman Eric was great and has worked with me to get me in a loaner ASAP and touched base with me every day.

Service Dept is a joke. Told the guy on the phone what we... - tearful_skye

Service Dept is a joke. Told the guy on the phone what we believe to be wrong with the car. They said $100 to run a diagnostic test. Ran it, told me nothing, charged $100 & told to come back to check electrical wires costing $300 for 3 hours of labor. We believe the problem is a relay in the smart junction box. They could not confirm this. Issue started out driver side turn signal staying on even when car is off. It ended up draining battery & had to put in a new one. It's ridiculous this business is unable to confirm an issue. Nothing should be paid until problem is fixed correctly. Difficult to find a mechanic you can trust around here.

Dustin Martin is the rudest and the most unprofessional... - teofilo597199

Dustin Martin is the rudest and the most unprofessional man. I called about a truck I really wanted. worked out a deal and set everything up with my own bank. They were going to deliver 5 hrs to me. When I told them that I will need to inspect the car they said it was a no. I told them no one buys a $32,000 pre owned no warranty with out at least looking under the hood. He said they already did that. I told him you must be kidding. Who takes the word of a used car salesmen? At which he got infuriated. I said if you're so confident in your inspection back it with a warranty? He said impossible. I had the check in hand and took it back to the bank. Horrible person, and horrible way to do business. There was no way I was going to give them my business. Found same truck with half the miles and certified per-owen 12 month bumper to bumper warranty and more options for same price. Thank God I didn't go with them. Way to many dealership out there that treat their customers right.

Just plain rude. Wouldn’t communicate any issues. Had an... - Willrocks396

Just plain rude. Wouldn’t communicate any issues. Had an appointment at 230 for indpection, forced to wait an additional 15 minutes. They treated us as if we weren’t even there. If I could rate at zero stars. I would.

BUYER BEWARE: Don't let their reviews fool you. - Kevin

BUYER BEWARE: Don't let their reviews fool you. They used a 3rd party website called Birdeye to filter good reviews online and suppress the negatives ones. If you check all the other sites, the true story of how this dealership operates is right there. I had a terrible experience overall. I purchased a 2023 Ford Bronco with a Hardtop, because I saw it listed on Facebook. First issue was, they posted online they were selling for MSRP which is why I called, but then was told since I was paying cash for the vehicle, they would have to charge me $5,000 OVER STICKER because I wasn't financing it with them????? I finally got that negotiated back down to MSRP since I was trading a brand new paid for truck. They delivered the Bronco next the day and I wrote a 4K check for the difference in price plus the SOFT TOP I wanted since I didn’t want a hardtop bronco. They promised to send me my a fully functional soft top. 2 weeks later, my local dealership in Nashville, Tn called and said my soft top "fabric" came in. Perplexed, I called and asked what he was talking about? My local dealer said they received the fabric but not frame or side windows. So basically there is nothing you can do with this fabric. I paid extra for a full "soft top" for my new Ford Bronco and once the dealership figured out they messed up and looked up the wrong part and cost, they said they could not uphold the agreement and since the "WE OWE" stated "soft top" then they did all they could do and would not be sending me my soft top or be refunding my money. Jonathan Brown, in the customer service dept called me and said he was going to work on this and that was 2 weeks ago. I have called 4 different times and left messages with no response. Buyer BEWARE, read your paperwork closely and fill in the blanks that they dont. See attached photos. There are so many great dealers out there that do what they say they’re going to do. Do your homework and make same mistake I did giving this dealership your hard earned money.

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I really recommend this dealership a lot, because they - ray_castaneda7

I really recommend this dealership a lot, because they were very kind and responsible. and the communication was excellent

outstanding customer service provided by Mr. Shawn Hayes,... - lutell

outstanding customer service provided by Mr. Shawn Hayes, greeted me as a valuable customer, provided honesty response and estimate, quick, timely service...Great experience during the time of my visit. Repairs performed on my 1999 ford expedition..