32 Washington Toyota Dealers

Ruschard and Luis mad this a no hassle experience. - joshandmalea

Ruschard and Luis mad this a no hassle experience. Took the anxiety out of buying and I didn’t have to spend all day at the dealership to get it done. Well done boys!

Yes and thank you for your help. - tryanhawaii808

Yes and thank you for your help. Your partner helped me about to usually who is polite and wonderful at your place. I will always keep your dealer and I will be honestly and enjoy. Tim Ryan and courtesy…

Just purchased a 2015 Hyundai Sante Fe from Heartland - sjmarlowe67

Just purchased a 2015 Hyundai Sante Fe from Heartland Toyota on March 30, 2024. Rabar Ali was very knowledgeable about what was available on the numerous lots at Heartland. Together, we looked at several vehicles. After talking with him about each selection, he knew what I wanted in a vehicle. And we found the perfect vehicle for me to purchase. The sales managers Barrie and Susan were also a very big help in finalizing the sale. Heartland Toyota staff are an amazing group of individuals that make the process of buying a vehicle very enjoyable and stress free. I will definitely purchase my next vehicle at Heartland. Steven M.

Vance was great. - NW Explorer

Vance was great. He provided transparent pricing, prompt communication. Extreme professionalism. He helped find the packages we were looking for.

John and Mike were great to deal with. - steve.blazer77.sb

John and Mike were great to deal with. They matched our price and service was excellent. John even went out of his way to help us

First new car in a very long time. - psitze

First new car in a very long time. It’s good to see that Pullman is filling its lot now. It’s been a rough few years. My experience was like hanging out with a friend. John Tucker was very different than past new car shopping. He and the General Manager and really all the sales people were very helpful, friendly and knew every inch of the car and I left with a car and all I needed to know. I was impressed they all worked and helped each other even though it wasn’t their sale. Every question was answered plus a zillion things I didn’t know to ask about. Thanks for a good experience and an amazing new car.

Kevin and Omar were fantastic to deal with. - angbradford

Kevin and Omar were fantastic to deal with. Went above and beyond to get everything ready to go exactly as I had wanted it.

With the direction and assistance and reasonable in - kitkrow2000

With the direction and assistance and reasonable in pricing and attentive to my concerns, They were willing to work with me as well

always helpful. - pjw1946

always helpful. Been dealing with them for 17 years. Have always gotten great service. A non-pressure dealership. Greg (gold team service manager) has always provided good advice. Now that I bought a new car from them, I get to keep Greg as my service manager. I'm happy!

Just purchased a 2024 Prius Prime from Toyota of - RPETERSON53

Just purchased a 2024 Prius Prime from Toyota of Tri-Cities on 26 February. My salesperson was Mikki Chandler who was absolutely amazing and a pleasure to deal with. She is very knowledgeable on the Toyota product line and has automobile mechanical experience in her background. All the team members at the dealership that I interfaced with were great and I never felt any pressure during the sales process. I will say this - Toyota Tri-Cities is doing it the right way as a dealership and how they value Customers. I would definitely purchase a vehicle from them in the future and highly recommend the dealership and of course Mikki Chandler.

This service department did not make a good first - kathyn

This service department did not make a good first impression but they made up for it when I returned for the third time. I was treated respectfully and my explanation of the service needed was accepted the first time. I felt valued and that is important to me. I will return in the future for my car maintenance. I do like the fact that you don't have to make an appointment for service work and they have a wonderful lounge for people waiting for their car to be serviced. I gave them a 4 star rating only because of my first experience. They earned a 5 stars on this latest visit.

Bought our 2109 Rae 4 here new. - Jim.wille

Bought our 2109 Rae 4 here new. It was the best experience I’ve ever had in buying a new vehicle. They have also serviced the car and did dry well. Unfortunately we had 2 issues with the car that were not our fault and were not covered by the warranty….a leaky roof rack and failing hinges on the rear hatch. Both were expensive repairs (probably $2000 for each) but in both cases this dealer did them for no charge as they appeared to be manufacturing defects. We really appreciated them doing these for us.

I took my Prius in for routine oil change, next day I - hehongelx1

I took my Prius in for routine oil change, next day I hear a strange noise, took it back in. They say needs spark plugs, got new plugs. Noise still there and check engine light comes on. Driving down the freeway and big cloud of white smoke following me. while putting car on trailer notice the shield underneath is hanging so took it off and saw there was no housing on the oil filter. No oil or coolant was left in the car. They said they needed to put oil and filter housing on to diagnose so they charge for that. did not put coolant in though. diagnostic revealed blown head gasket. caused from a rock entering the bottom of the car through the drain plug hole and bouncing around knocking the housing off and damaging the coolant pipes. major $$$ to repair. There was absolutely nothing wrong with the car before. They told me to turn it into my insurance as if it was in a collision with a rock. I think they should have turned it into their insurance as a major mess up doing the oil change. This car was my fourth prius. I have three other Toyotas in my family. They lost a good customer. The chances of winning. million dollar lottery is better than a rock doing this damage. What sucks the most is there is no way to prove it either way. I never thought that they would not make good the wrong or I would have taken it elsewhere. Every mechanic I talk to about it automatically says they screwed up on the oil change....but how do I prove it?

Called i5 and coult not be happier with the service I - Kodie sallee

Called i5 and coult not be happier with the service I received! Rodney was very nice and very determined to find the right make and model for the family. He went above and beyond expectations to deliver the best deal possible, he fought for a good interest rate and made sure the vehicle was within the amount I could afford. I will continue recommending this dealer and will return again one day for another purchase. Go to I5 Toyota you won't be disappointed

Previously wrote a negative review. - karen.freed

Previously wrote a negative review. Auburn Toyota They called me up and changed the problem. Thankful for that

My buying experience was one of the best I have ever had. - Billyanensen

My buying experience was one of the best I have ever had. Everything was upfront and truthful the whole entire process, the three young ladies I had then experience to work with sales lady Gabby, Adriana and the finance lady Alexis were top notch and a pleasure to deal with. I will definitely be sending all my friends and family to this facility.

I reached out online about a car they had on the lot. - Matt

I reached out online about a car they had on the lot. A short time later Tony Petrina reached out to me from the sales department. I had a few questions and he answered them immediately. I live about 45 minutes from the dealership, and I knew this car would go fast(manual and low miles). So I texted him early, and asked if the car was still available, and if he could grab the keys for me to test drive. I didn't want to get down there and have it be gone. He connected with the GM and they were able to hold the keys long enough(about an hour) for me to get down there. I walked in to meet Tony, but I was in the wrong area. So whomever was at the front desk walked me over to Tony Petrina and he met me with a smile and we took the car out for a drive. Super knowledgeable salesman, and he was very easy to work/talk with. I had a preapproval, but it didn't work because the car was over 10 years old. That was a little wrench, but the finance person(Jaime) was equally as helpful, and made things happen quickly(and painfully). They were both amazing to work with, and now my son will have a great and reliable Toyota when he finally turns 16. In the meantime, I'm having fun driving a stick again(20+ years), and will save mileage on my Tundra. I don't write reviews much, so please read carefully. Tony Petrina was great, the Jaime (finance person) was great, and the car is exactly what I had been looking for. Thanks for all the time and help Tony Petrina. As my grandfather use to always say, "you are a gentleman and a scholar." Of course that's what he said when he wasn't telling us grandkids to "go play in the traffic." If you made it to the bottom of this, congrats. The long and the short of it, the next time you are thinking of a new car, give Tony Petrina at Toyota of Tacoma a call or text. Cheers, Matt – 2012 Toyota Corolla(manual)

Purchased a gr86, car came in very quickly and no markup. - rama

Purchased a gr86, car came in very quickly and no markup. They explained all the charges and helped me to get approved with a decent interest rate for a first time buyer in this market.

Great experience. - bellaolson19

Great experience. Very happy with our customer service and communication. Our consultant, Adrian Olivares was very knowledgeable and easy to work with. He did an excellent job breaking things down and explaining all the ins and outs for us as first time buyers, without being pushy or overbearing. Would certainly recommend him and the rest of the Marysville Toyota team!

Bait and switch attempt when I came in to buy a new car - johntmountain

Bait and switch attempt when I came in to buy a new car based upon an offer they sent me for trade in value. When the final paperwork was presented, the trade in price was $3500 less then what they originally offer. when questioned, they said the original offer had expired and was good for only one day. xxx!

The saleswoman, Lindsey, was great, always got us - rqopler

The saleswoman, Lindsey, was great, always got us information quickly. We purchased On-line from 1300 miles away and the used car arrived exactly as represented. The sales manager, on the other hand, tried to reject our full advertised-price offer after learning we didn't want a loan or warranty. This is illegal in many states, Washington included. I tracked down the dealership's parent corporation. The owner returned my call and reinstated the deal.

I worked with Stacy and had an excellent experience. - bandkroon

I worked with Stacy and had an excellent experience. She was efficient, friendly and knowledgeable about the car I bought. I was very happy and would recommend Foothills Toyota to anyone looking for a car. Thank you, Stacey!

Great service! - KGL

Great service! They checked me in when I arrived, called with full explanation when it was finished! Prompt and efficient! Explained it well! Thank you!

I was very satisfied and happy with the dealer . - Alphaob98

I was very satisfied and happy with the dealer . I really like the way they welcomed me.

My husband and I recently purchased a Honda Odyssey from - ftadios

My husband and I recently purchased a Honda Odyssey from Toyota of Olympia and received the best service ever! What made our experience so pleasant was our salesman Deion Moore. Mr. Moore was great to work with and really went above and beyond to secure our car. He kept us informed during the entire process and made sure he answered all our questions. Both my husband and I highly recommend Mr. Moore and will work with him again in the future!! Good luck Mr. Moore!

Bought a new RAV4, Jose Banuelos Was my sales rep, very - Tim Smith

Bought a new RAV4, Jose Banuelos Was my sales rep, very helpful it all went smooth no problems love the service that I have gotten in the past on my tundra. Highly recommend Jose, and Lori and Roy in the service department.

Its great until you bring your vehicle there for repairs. - starprin

Its great until you bring your vehicle there for repairs. Our Dodge Ram has been sitting there for NINE MONTHS! 9 months and barely any communication! I was patient for the first SIX months, I am no longer patient. We begged for communication so we could at least know what was going on! It is sitting with part of the motor on the front seat with DUST! I am angry and I will be contacting a lawyer! I would give negative stars if I could. This is beyond horrible customer service.

Immediately got back to me via email. - edniemi1952

Immediately got back to me via email. Told them what i was looking for, Currently they were unable to find me a vehicle I was looking for.

Kevin and the entire team at Colville Toyota worked hard - ChaplainBruce

Kevin and the entire team at Colville Toyota worked hard to help me buy the car I was interested in. They did not use any hard sell tactics or try to push me into anything I did not want. I have been a customer of theirs for 20 years for both servicing cars and buying them. Kevin, Kelly, Vita and Hayden were all great!