32 Washington Toyota Dealers

Ryan was so helpful, kind and understanding. - cmadison13

Ryan was so helpful, kind and understanding. My situation was not ideal for purchasing a vehicle, but we were in a situation where we absolutely needed something. I don't think I can thank him enough for making this everything work. He explained everything very well and his communication is great. Very personable guy. If you're going to this dealership, I highly recommend working with Ryan.

I had a great experience purchasing my vehicle at Toyota - Elijah G.

I had a great experience purchasing my vehicle at Toyota of Lake City. George Chaker was exceptionally helpful and informative throughout the entire process. He took the time to answer all of my questions, provided clear and thorough explanations, and ensured I felt confident with my purchase. His professionalism and attention to detail made the experience smooth and enjoyable. Additionally, the Accounting team was very accommodating and efficient in handling the paperwork and financing. They walked me through the process step by step and were available to clarify any concerns I had along the way. Overall, Toyota of Lake City provided excellent customer service, and I highly recommend them to anyone in the market for a new vehicle.

I was very satisfied and happy with the dealer . - Alphaob98

I was very satisfied and happy with the dealer . I really like the way they welcomed me.

Great experience. - bellaolson19

Great experience. Very happy with our customer service and communication. Our consultant, Adrian Olivares was very knowledgeable and easy to work with. He did an excellent job breaking things down and explaining all the ins and outs for us as first time buyers, without being pushy or overbearing. Would certainly recommend him and the rest of the Marysville Toyota team!

They are my go-to auto sales/service place. - Judy Gow

They are my go-to auto sales/service place. My lady 2 cars came from them. They do a great service job and have a comfortable wait room. Staff is friendly and knowledgeable.

We had a great experience! - mjchiono

We had a great experience! Tyler Antoun,the salesman, and Jordan Fehrs, the Finance Manager, were professional, accommodating, and helpful. The entire process was pleasant. We would recommend Dick Hannah Toyota for a new car purchase.

Very knowledgeable and knew what they were talking about. - Rvallen118

Very knowledgeable and knew what they were talking about. They listened to me and my concerns. Also plenty of coffee !

Great experience at this dealership for service. - RAB

Great experience at this dealership for service. Service advisor, Brook, was great. Highly recommend this dealership.

John Cabal was kind, professional, explained everything - VericaD

John Cabal was kind, professional, explained everything in detail, and patiently worked with me and my budget. Dmitri Merdakhov stepped in to help me get a car I wanted. He was very kind and showed that the customer satisfaction is their priority.

The manager, Kelly doesn’t have any knowledge about the - deepakwjoshi

The manager, Kelly doesn’t have any knowledge about the rules and very rude attitude

Very friendly helpful staff they explain everything well - rcsauvage

Very friendly helpful staff they explain everything well and stay in contact with you while they work on your car

Thanks great job. - Eldhardtj

Thanks great job., good loung. Service was prompt Service people were prompt and polite. Good clean waiting room. Thanks!

We bought a RAV4 Hybrid about 3 months ago and we - Mikes2316

We bought a RAV4 Hybrid about 3 months ago and we absolutely love it and what it does for us. One of those things is help us drive by fueling stations because we DON'T need gas! We chose Foothills because they are small town even though we live near Monroe. The people there are VERY friendly and go out of their way to EARN your business. Even though they are over an hour away, I will go back to them for my scheduled service work because I LIKE those guys! And our salesperson, Tyler! SHE ROCKS! I would highly recommend asking for her there at Foothills Toyota when you are ready to buy your next Toyota. One more thing to think about making it well worth the trip there... The sales tax is SIGNIFICANTLY less than anywhere in the Seattle area! When we are ready for another new vehicle, again, we will go to Foothills and Tyler will take care of us! 😊😊 Thank you Tyler and Foothills Toyota! Mike

The true test of a business is not when things go - KGG

The true test of a business is not when things go perfectly, but how a business takes care of their promises and makes them right. Not only was I given everything I was promised, but they left the car clean and full of gas (and that’s not how I left it)! Thank you Toyota of Tri-cities, you’ve gained a customer for life!

Christina of Rodland Toyota was super helpful and a - Dave Rose

Christina of Rodland Toyota was super helpful and a pleasure to work with. She took a personal interest in our situation and worked with us to make the deal happen!

Tommy was the best! - Doug

Tommy was the best! Very good at explaining the cars systems, answered all questions, and made the buying experience great. We were not familiar with all the features on these new cars and his knowledge and patience was very much appreciated. I would definitely buy another car from him. Preston was also very kind and knowledgeable and did a great job explaining the warranty and financing information. Both were a pleasure to deal with. I definitely would go back to Toyota of Pullman and deal with Tommy!

Bought a brand new Limited Edition Toyota RAV4. - amarkv

Bought a brand new Limited Edition Toyota RAV4. Explained it was important to have GPS in the car. Sales associate and general manager assured me the GPS was excellent. They carefully demonstrated the various features, etc. No one said a word about an ANNUAL subscription cost. One year later, the GPS suddenly stopped working. Found out only then that I have to pay an annual fee to have a functioning GPS. The sales associate and general manager at Michael's Toyota clearly presented their "GPS spiel" so as to carefully avoid mentioning the annual subscription. That was dishonest and petty. I paid handsomely for a brand new top-of-the-line RAV4 but they still went out of their way to nickel-and-dime me while being devious at the same time. Went back to the dealership today. The general Sales Manager spoke to me like I was an idiot for not knowing there was an annual subscription cost. Made it clear he couldn't care less about my trivial problem. Recommend you avoid this dealership.

Was dreading shopping for a new car. - penguin472

Was dreading shopping for a new car. But -> when I started looking I was assigned Sera. She was a beautiful sales associate. Very comfortable, very engaging and Very knowlegeable. She did an outstanding job and was not high-pressure at all. Very nice experience with Toyota of Puyallup.

The best Toyota Dealership I have ever been to. - pnwrockerchick

The best Toyota Dealership I have ever been to. The staff is very friendly, the have great coffee, a comfortable waiting area, offer free shuttles or uber, have rental cars and take videos and pictures of your service. I trust them with my Toyota!

Got my Corolla Cross with this dealership. - user0395

Got my Corolla Cross with this dealership. The sale was easy (partly because I did not need any financing). My issue with the dealership is with their service center. The service specialist was rude and condescending. Found an issue with my car after a software update, called in for advice and they won't admit that issue may be caused by the update although I have found other people on different forums reporting the same thing. I offered to send in my findings for them to take a look first but they refused. The fix was simply to disconnect the battery and reconnect it, but if I take it to the service center they will charge you $200+ for fee (as there will be no way to prove the issue was due to the software update). A little more politeness and understanding would be appreciated. It may be inevitable that they can't offer guarantee via the phone, but the attitude of the specialist was rude, telling me if I have a way to fix it at home then I can do that. If you have no issue with your car, you'd probably be ok with this dealership.

We purchased a 2024 Tacoma by walking in and choosing off - doxyer

We purchased a 2024 Tacoma by walking in and choosing off the lot. Our experience with Concord Fitten was very pleasant and worked out well. I will follow up with the extra items and service department follow ups as they occur.

Rafael was wonderful in helping us get a new 2025 Toyota - Becca

Rafael was wonderful in helping us get a new 2025 Toyota Camry for our family since we needed to update from our 2011. We got a great price, trade-in was a good deal and the exact color I wanted. I was so happy and comfortable driving it home. We will definitely recommend him to our friends/family if they're car shopping.

I have gone to this dealership for years due to their - kayq

I have gone to this dealership for years due to their location, and have hesitated leaving a review. I have had enough. 2 years ago, I was in the market for a new vehicle and I was interested in the grand highlander. Bella, the front desk concierge showed me the vehicle and I loved it, but she said it didn't come in a hybrid version. I clarified with her to make sure it was not manufactured at all and not just OOS and she confirmed. I later found out that was a lie. When I eventually purchased my vehicle with them last year, they kept pushing back the available date after I sent my deposit in a few months prior. There was some back and forth communication and I expressed my frustration with how they never communicated updates with me even though the sales guy Alex said I would be getting updates whenever they had any. Within a month of receiving my grand highlander, the rubber insulation would pop out on top of the roof of my car and services told me that's normal. The back bars to the third row keeps breaking from normal use of the vehicle. This is not what I would expect from a $65,000 vehicle. The icing on the cake is the constant miscommunication between the front desk and services, between either of them telling me drop off services is available, and not. The front desk is always brisk and blunt about it, saying it's not available, without specifying they only offer it on the weekdays (which was info I had to pry out from them after multiple conversations with three different people) and that I had to tell them beforehand. When I do tell them beforehand, it's a game of telephone between the front desk and services. Eventually when I do get it scheduled, I get more attitude about whether or not I'm within the 8 mile driving range allotted (I definitely am and actually moved closer to them). I received attitude from the front desk about this. I asked about an interior cleaning and services gave me incorrect information, making me feel like I have to ask ridiculously specific questions to be able to get the answer I need, such as paying for a quick interior vacuum (only to find out they'd only vacuum the driver's side and nothing more). Nothing makes sense and lacks thought or care for what a customer may want when they're asking about services. They will offer you $50 oil changes, but it will take up to FIVE HOURS. Currently waiting on my oil change going into hour six. They have waiting appointments which means it'll be done in 1-2 hours, but if those aren't available, you have to do a drop off appointment where they quote 4-5 hours and still go over the time, as ridiculous as the quote is. At this point, it is far easier to just go to Meineke and pay double to get it done in 45 minutes.

I had a bad experience with this dealership. - night

I had a bad experience with this dealership. Everything was okay, not great, until the car’s warranty ended. At the next appointment after the warranty expired, they pressured me to perform maintenance totaling $25,000. My car had low mileage and had not reached that amount. I told them there was no need for certain maintenance because the car is almost new. They charged me excessively for unnecessary services. Even Toyota Customer Service did not intervene. Please avoid this dealership or be aware of what they may try to do to you. I will never return to this dealer after this experience. I am disappointed with Toyota’s customer service because I have another car, a Kia, and when I contacted Kia’s customer service, they resolved the issue very quickly.

Exceptional service. - bcalder

Exceptional service. Made good on all issues. Professional and friendly. Brian Piper and Jesse treated us with respect and were sensitive to our needs.

My husband and I recently purchased a Honda Odyssey from - ftadios

My husband and I recently purchased a Honda Odyssey from Toyota of Olympia and received the best service ever! What made our experience so pleasant was our salesman Deion Moore. Mr. Moore was great to work with and really went above and beyond to secure our car. He kept us informed during the entire process and made sure he answered all our questions. Both my husband and I highly recommend Mr. Moore and will work with him again in the future!! Good luck Mr. Moore!

Bought a new RAV4, Jose Banuelos Was my sales rep, very - Tim Smith

Bought a new RAV4, Jose Banuelos Was my sales rep, very helpful it all went smooth no problems love the service that I have gotten in the past on my tundra. Highly recommend Jose, and Lori and Roy in the service department.

We have purchased all of our vehicles from Wilder Toyota - Happy Customer

We have purchased all of our vehicles from Wilder Toyota since 2004. That's over 20 years now (3 cars and 2 trucks) and we don't have a single complaint. It is always a pleasure working with Grant Williams. Be sure to ask for Grant if you are in the market for a new or used vehicle. The service department is also top notch. We don't live in the area but always make the trip to have our vehicles serviced by Wilder. Five Star Dealership.

Had an amazing experience buying my first car there. I... - Grace

Had an amazing experience buying my first car there. I worked with Joe and he is AMAZING to work with. Super flexible and is honest!!