43 Washington Subaru Service Centers

Fast, walk in service while their bldg is under - Bob

Fast, walk in service while their bldg is under construction. I experienced top notch aervice

Great communication! - Amy

Great communication! Great customer service. Car was done quickly and looks as it did before getting hit.

Have had many years of excellent service there. - fportwoo 1

Have had many years of excellent service there. All staff have always been pleasant and knowledgeable about their job. Much thanks to Jeff for advocating on problems with the car

Friendly and easy to deal with service, done quickly and - JedIam

Friendly and easy to deal with service, done quickly and got a quick wash on the car too.

Routine oil change. - Subaru Dude

Routine oil change. Very thorough inspection process. Car is 6 months old, first service experience. Love the vehicle, great sales staff, great service staff. I have no regrets about doing business here! They're great!

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

Quick and to the point. - jameslovelyhan

Quick and to the point. Melisa was very professional, kind, and efficient. Would recommend to others

Great Customer service. This gal named Jessica Wiley in... - Leah.segebartt

Great Customer service. This gal named Jessica Wiley in the service department was so nice and helpful to me when I brought my Impreza in for a small window repair. She took my car in right away and put me into a nice Crosstrek loaner car. Not too long after that I came back in with my brother and financed a new Subaru Crosstrek and trade my Impreza in. Got a great low interest rate on my new car and super friendly helpful staff.

II purchased my car at this dealership 7 years ago and - peggymickelson

II purchased my car at this dealership 7 years ago and have always been pleased with the service.. The men who have checked me in have always been professional and friendly.

I am pleased with the repair work they provided to me. - pan

I am pleased with the repair work they provided to me. It is an excellent service.

This Subaru dealership has greatly improved its - santosas247

This Subaru dealership has greatly improved its maintenance program. I had issues in the past with less than good service, from the service writer to the technician that performed my car clutch replacement. I have to give high marks to this team and its update maintenance program. The service writer was courteous and respectful. When my car was brought into the bay for repair (thermal control unit Replacement) the technician made a video of his Initial inspection and then Subaru provided me a link to watch the video. I greatly appreciated this little attention, which eased my apprehension about doing business with this dealership. Overall, I highly recommend bringing your Subaru to this dealership for your maintenance.

James Kim did a great job of getting me taken care of. - Tyler

James Kim did a great job of getting me taken care of. He even personally delivered my car to my home 35 miles away from the dealership.

Service was prompt & friendly and performed in a timely - kowbel

Service was prompt & friendly and performed in a timely manner. I appreciated the Multipoint inspection & wheel torque.

Amazing service. - svsmd2

Amazing service. We broke down on a trip, and Justin and the service tech were incredibly helpful with the repairs and getting us on our way.

I have never had anything but a good experience at Bud - bojlea

I have never had anything but a good experience at Bud clary. They are professional and quick. They really care about the customers.

Anthony lafayette, in the service department went above - ghg582

Anthony lafayette, in the service department went above and beyond for me today. Dealing with an older client who obviously was out of her league, he was patient, kind and extremely helpful with me. ‘check engine’ light had been on since Saturday and I was so worried that something might be seriously wrong with my SUV. He not only took the time to explain to me what the issue was (the gas cap not being replaced properly) but also spoke with my daughter on the phone to explain the problem. You have a gem working for you, Walker’s Renton Subaru.

I was in for an oil change on my Forester and I even got - MarkVerbon

I was in for an oil change on my Forester and I even got to meet the Manager of the entire dealership. He was working that day and helping out in the service department. He took time to sit with me and explain some of his goals for the dealership. He talked with me for about 10 minutes and also did follow up with my car to make sure the battery condition was ok. He talked with the technicians who worked on my car and he personally came to let me know that my car was ready. I felt very valued this day as a customer.

Was not satisfied with the service dept. - jimelliottwash

Was not satisfied with the service dept. it was in for an oil change when I left their was I Oil splattered all over the front and hood. Went back and told them what I found and the service rep told me that it would come off and offered to give me a free car wash. Would not take my car to the car wash of their choice. Came home and washed it by hand. The service rep did not even say he was sorry.

This dealerships service department is the worst place I - barry.g

This dealerships service department is the worst place I have ever done business with in the entire state of Washington, I do not recommend McCurley Subaru for any service on your vehicle.

Dishonest, caught in the act. - hillguy2600

Dishonest, caught in the act. I bought a service agreement when I purchased my new Subaru. When I brought it here for 30k service they wanted to charge me separately for the differential fluid change. I called the Security Service Center for Subaru to verify coverage and they told me that it IS included. They were going to charge me and then charge the Service Plan for reimbursement. They also did not top off my fluids, left a cap off the tires, mounted the tires wrong side out and two of the tires leaked after they changed them out.

I stopped by Dewey Griffith today to get a car wash for - bugletspapa

I stopped by Dewey Griffith today to get a car wash for my Outback as I have for almost 4 years. I have had my Outback serviced here since I got it and have been satisfied with the service. I was shocked when I was told that since I didn't buy my Subaru here, no car wash allowed. I have spent multiple thousands on service over the years but I guess that counts for nothing. This doesn't encourage me to recommend this dealership to any more of my friends and family ( I have recommended at least 2 buyers in 4 years ). It really bothers me that a successful company like this would nit pick a long standing customer and referral source. Oh well, I do have a choice and think I may take my Outback to someone that I feel cares more about me than a simple car wash. See you later. Brad and Kathy Taylor

The worst experience I have had with any business. - evan.dyar

The worst experience I have had with any business. Brought my 2009 Outback in for service on 9/10 (Tuesday) as AC stopped working and needed an oil change and new brake pads. My assigned service provider was Mark. Note - I did not have any issues with my power steering nor was there any evidence that power steering pump was leaking when I brought the car in. They took a look at it on Wednesday (9/11) and determined AC compressor needed to be replaced. Had to order the part which should arrive over the weekend and then they could install Monday or Tuesday. No mention on phone call or anything on the written report about leaky power steering pump. I call in Tuesday afternoon (9/17). They call back say they’ll get to it on Wednesday. I get no call on Wednesday. I call in Thursday morning. Get a call back later that morning reporting that they installed the new compressor on Wednesday but immediately broke it as there was still metal shavings in the system. They are now going to have to replace the compressor and the condenser (a few more hundred dollars). Mark stated they will lie to their parts supplier and report that the compressor received was faulty so that they could warranty it and wouldn’t have to pay for and then charge me for a second compressor (acted as if this was a favor to me). Again probably won’t get the parts till the weekend. Get a call in the afternoon the next day, Friday (9/18), saying that they have installed the compressor and condenser and AC seems to be working. However, Mark reports that my power steering pump is now leaking, cost of replacement $875. Again, the leaking power steering pump had not been mentioned previously and I had no issues with it when I brought the car in. Opted to pick up the car. Already owed $2700. Pick up the car and power steering is completely nonfunctional and car is borderline unsafe to drive. Drive a couple miles home. Pop the hood and power steering pump is leaking profusely, actively dripping onto my driveway. I’m no mechanic but I do check my fluid levels periodically and this was certainly not occurring when I originally brought my car in. Call Subaru to voice my complaint. It’s late on a Friday so nothing to be done till Monday understandably. Speak with manager, Robert on Monday morning . Asks me to bring it back in to see what might have happened. Tell him I’ll bring it in Wednesday morning as I’m out of town. Bring car back in first thing Wednesday morning. Hear nothing all day. Call in near end of day. Receive call back from manager who states that even though power steering pump is right next to the replaced parts since they didn’t fully remove the power steering pump when working on the AC it isn’t their fault. Offers to “meet me halfway” and cover labor cost and replace power steering pump for $500. State that I have no desire to give them my business anymore and will be telling friends and family about my negative experience. Manger asks for more time to see if there might be another solution. Conversation gave me the impression that nobody actually looked at my car that day. I am done at this point and pick my car up. Take my car to Barnett Automotive per a coworker’s recommendation. They replace the o-ring on the power steering pump and clean up the huge mess of leaked fluid for $150 and power steering is working flawlessly again. TL;DR Avoid Dewey Griffin Subaru unless you enjoy poor communication, dishonest business practices, and your car in worse condition than it was brought in.

This must be the worst auto body shop in the greater - kamuikd

This must be the worst auto body shop in the greater northwest and I have been to some really bad ones. Dick Hannah really needs to hire people who understand the needs of their customers. Car Drop off Dec 21, 2023, was told by Trinidy to only contact her and her Appraiser Ashley on Tuesday and Thursday. I was blown away by this, but OK. After the drop never hear their voices again until I pick up the car on Jan 24, 2024. The process of ONLY communicating with your customer on Tuesday and Thursday is very disappointing and updates only through texted which seem like an automated message is so bad. I would ask many times throughout the day and would not get anything back until TUESDAY OR THURSDAY and even than I would get an automated message. The lack of communication and only doing business through Text is not good customer service. I will take my business somewhere else where I don't have to repeatedly ask for information and also not have to do business through text message and be restricted to ask about my car on ONLY ON TUESDAY AND THURSDAY.