926 Washington SRT Service Centers

Great customer service and fast oil change service. - Zrodriguez

Great customer service and fast oil change service. Great suggestions made on issues that need to be addressed provided with an estimate.

Service techs were helpful, courteous and knowledgeable. - Customer

Service techs were helpful, courteous and knowledgeable. They went the extra mile to provide top flight service. My reduced rating is based on making an appointment several weeks prior to service, dropping off the car as scheduled and subsequently learning the part had not yet been delivered. Poor logistical planning on someone’s part?

I have had all service work completed at Koenig Subaru on - Satisfied Custromer

I have had all service work completed at Koenig Subaru on a vehicle I purchased there. The service work has always been done in a timely manner and completed to my satisfaction, I would recommend Koenig Sales Department and also their Service Department to anyone considering the purchase of a new or used vehicle.

Excellent service provided, as always, by the maintenance - elderguru69

Excellent service provided, as always, by the maintenance staff and service team at CARR Chevrolet Dealership in Vancouver, WA.

Took my car in for timing chain replacement. - Pjensen4060

Took my car in for timing chain replacement. Car never had problems with oil leaks until i took it to them. Had to return car several times after initial repair for unusual noises. My engine blew and they blamed me for not putting oil in car! Dont ever do business with them. They couldnt even do the repaur right the first time. Car made more noise when i picked it up than when i brought it in. for initial repair. No offer of compensation of any kind.

Great work done. - bstansbury

Great work done. I will bring my vehicle to Bud Clary again for its next service.

I was looking for a low pressure, knowledgeable sales - kwanzer

I was looking for a low pressure, knowledgeable sales associate. I found it in Daniel Montgomery. He was very helpful every step of the way. He even helped me set up the blue tooth in my Toyota Corolla. He helped the whole process go smoothly. Definitely 5 star service!

Hayley was attentive to the services I requested and - LH

Hayley was attentive to the services I requested and provide professional assistance and suggestions as the information may apply. Her appearance was clean and neat and I appreciated her friendly manor. I look forward to seeing her again.

The best Toyota Dealership I have ever been to. - pnwrockerchick

The best Toyota Dealership I have ever been to. The staff is very friendly, the have great coffee, a comfortable waiting area, offer free shuttles or uber, have rental cars and take videos and pictures of your service. I trust them with my Toyota!

This is the worst place ever! - waadams233

This is the worst place ever! Almost 2 years ago I was told that my rotors needed to be changed. When I asked for them back I seen they looked brand new. Cost me $1,500. With a 2 year warranty. Now all four of my rotors need to be replaced I had the back ones done that was $1,100 and the front ones need to be done also.! So I took it to Larson because I'm still under a 2 year warranty .I was told that they were not going to honor my warranty. And pretty much told me it was my fault that my rotors didn't last two years. I was told in order for them to replace them rotors they have to be cracked in half. You cannot trust these people at this dealership they are all about screwing you over and not helping. Obviously either they put on junk rotors or I don't know what happened . I took my rear ones too tiny's automotive. And I'll probably be doing the same for the front because they need to be replaced. And they offer a 3-year warranty so take your business tiny automotive. They won't screw you over

Arlington Chevrolet has been an excellent place to do - James

Arlington Chevrolet has been an excellent place to do business. I bought my current car 8 years ago and have gotten nothing but great service from you. I can usually get an appointment on reasonably short notice and I have not had to worry about overnight transportation. Thank you.

Fabulous guest service! - beckydavis3

Fabulous guest service! 10/10 I would recommend this dealership to anyone! Five more words to complete

Cody did a great job of taking me home from dropping off - rcraftjr

Cody did a great job of taking me home from dropping off my truck. Nice to have shudle service.

Boggio in service and Malyki in sales took great care of - Stayccs

Boggio in service and Malyki in sales took great care of us! Our car needed a new transmission and Bogguo was able to get us in quickly and he was able to get us a loaner, which isn't always easy. Thank you Boggio! I picked up the car on a holiday si Malyki helped me with that then he took the time to answer questions and showed me options I didn't even know I had. Thank you Malyki!

Deanna is my service tech and she is very professional - latifah2015

Deanna is my service tech and she is very professional and has taken good care of me. My recent visit was great.

Dean was my service advisor. - amagiccarpet

Dean was my service advisor. He provided great customer service while getting my car repaired.

I purchased my car for the dealership in 2019 and have - drkaren8509

I purchased my car for the dealership in 2019 and have been coming here for every services. At first in it was a great experience, until recent 2 years when everything start going downhill. My previous service, I decided to take it elsewhere as their schedule couldn't locate my account and I have no time to call and get thing sort out. A month ago, I got a postcard reminding me that I still have 2 prepaid services left on my plan (thank you for that), so last week, I took my car in for 70K service, and when arrived, they said there was no appt under my name (I got a email confirmation from a week before I when scheduled it online), and with no apology or explanation. And when I picked up the car a few hours later, interaction with my advisor with bare minimum as compare to previous experience. I feel like they don't really care about their customer. Also they didn't provide me a carwash voucher (I was in a rush to get my kids from school and didn't bother U-turning to ask for one). A day after my service, I got text message as well as email message asking me to review my experience and when I clicked on the link in text or email, it said "no customer found" and I continue to get similar message for the next 5 days with the same error. I wish I could give this business a NEGATIVE 5 stars. I can't wait to use up all my prepaid services and cut the rope with the sketchy business and service. I will not buy another vehicle from the dealership ever again or recommend this place to anyone.

This service department did not make a good first - kathyn

This service department did not make a good first impression but they made up for it when I returned for the third time. I was treated respectfully and my explanation of the service needed was accepted the first time. I felt valued and that is important to me. I will return in the future for my car maintenance. I do like the fact that you don't have to make an appointment for service work and they have a wonderful lounge for people waiting for their car to be serviced. I gave them a 4 star rating only because of my first experience. They earned a 5 stars on this latest visit.

Third time I’ve brought my car here for an oil change and - Stephen

Third time I’ve brought my car here for an oil change and it’s taken over three hours to complete and that is with an appointment. If it weren’t for the lifetime oil changes I purchased when I bought the vehicle I would never return! They obviously over book their technicians and can’t keep up with the work they have or times they promise.

Strongly suggest you consider the service department - WRollins

Strongly suggest you consider the service department reviews; they're well deserved. Brought our newly leased Explorer in bc the lift gate motor failed. Took over a week to be seen by a tech, who in the most condescending tone possible, informed me that "techs aren't standing around waiting for my car to come in". Even in a world where reservations were no indication of an actual service appointment at least give me a loaner car. IT GETS BETTER. I called the sales dept to voice my dissatisfaction and was told "if I can get you into the newer redesigned model with no money down and likely a slightly higher monthly payment would you take it" I wasn't shopping yet but seemed like a win-win so I accepted it. Few hours later I got a call offering me a newer model 7k down 900 monthly. I turned that down but called back and finally got the sales manager to get me a loaner. Just picked it up today and it's a base model Hyundai Elantra. Far cry from my Explorer ST. They MUST NOT WANT MY BUSINESS AGAIN!!

The level of incompetence is astounding. - brandon66

The level of incompetence is astounding. I scheduled a recall repair. A simple mirror issue. They were aware of what parts are needed to make the repair of this recall well before I made an appointment. ITS A RECALL. So why would they schedule my appointment and then make me wait for nearly 2 hours just to tell me that the needed to order parts? Stop wasting peoples time with your incompetence? Then the service advisor has the nerve to blame the call center. I am done with Larson. Full Stop

Day four of trying to get my subaru tribeca in for - sunsarae35

Day four of trying to get my subaru tribeca in for service, when I call I get the service department they say they need to transfer me to someone who knows more than they do with my question. I get a voice mail and leave my name, the problem I am having and my phone number and I don't get a call back this is day four now, it's getting really frustrating when you don't hear back from them I am taking my subaru to someone else who can fix the problem I am having with my car