926 Washington SRT Service Centers

Our 2020 CX 30 has been in for scheduled maintenance - Rodney

Our 2020 CX 30 has been in for scheduled maintenance several times and for a repair of windshield wipers that were broken at the car wash and for a reprogramming of the radar sensors after running over a curb. Each time the car was in for service South Tacoma Mazda performed the service quickly and correctly. The service department is really high quality and above expectations.

The service department went the extra mile! - David

the service department went the extra mile to get my vehicle repaired so I could start a trip. No battery locally so a driver was sent for one.

Brian was very courteous and helpful. Most places try to... - CJMATHIS123

Brian was very courteous and helpful. Most places try to sell you items you may not need like wipers or filters. The honesty was very refreshing.

Robert from this shop was amazing! - thawneecornwell

Robert from this shop was amazing!! They got my car right in; replaced the whole motor and got it up and running for me again in a little over a month. Robert kept in constant contact with me and even gave me a loaner car until my car was fixed. Robert and his team was amazing and I look forward to doing service with them again!!! Thanks again guys for all you did for me!! This momma appreciates it so much!!!

I had been looking at a particular car online. When I... - geneftw

I had been looking at a particular car online. When I got to the lot, I wandered around a little bit then went to that Honda Accord to check it out. Nobody ever came running out of the building to say, "Hey, how 'bout this one, how 'bout that one...We got a great deal over here...." Nope. They just left me alone and it felt good. As I was walking to the building, Jesse stepped out...key in hand! I rated "friendliness" 4 points instead of 5. I think 4 is better in this situation than 5. I would have rated it 3, but 3 would not look good for my intent. A 5 (GREAT friendliness) is NOT what I want from a car salesma, ya know? I don't trust a 5. A 5 is a pest....You get the picture. No phoney 5s at Champion. No stupid haggling games either. You want the car? Here's the price. The car I bought is in GREAT condition and I bought it for less than Blue Book value. I paid them earnest money for them to hold the car until I come back to pay cash for the balance. After I paid them, after I had thr receipt in my hand, I popped out with, "Oh, by the way: There's a few things bugging me. A dome light's burned out, there's no spare in the trunk, a door lock ain't quite right, I don't like the security lugs and there's an open recall on this car." They fixed it all without flinching. Would I recommend this place to car buyers? What do you think? :)

dont sell gmc anymore - peteyopee

don't waste your time the girls that i talked to there were both very rude. just call a portland dealership to get gmc parts.

Horrible service and follow up customer service is evenworse - Former_Customer

I brought in my CRV for a routine LOF and minor warranty work that was promised from an earlier visit (since they had to order a part). After 2 and a half hours of waiting, they said it was done. When I asked about the warranty issue they said they didn't do it and immediately took back my keys for another hour and a half of waiting. This 4 hour appointment should have taken a little more than an hour. When I emailed the service manager (Josh Wright) afterward, he asked what could be done to make things better. I wrote back with an idea. After 6 weeks, he hadn't responded, so I tried again. It's been 4 weeks since the second email with still no response. Clearly, Stirling's version of "making things better" means hiding from annoyed customers. I'm not sure that the 2 years of free routine maintenance is worth going back two more times to deal with this inept staff. (And don't get me started on the folks in scheduling...)

I just purchased over $1100. - renetaft

I just purchased over $1100.00 for new tires and an alignment on my grandsons 2024 cross trek. After picking it up from Puyallup Subaru, not even a mile away the tire light came on. Pulled into Les Schwab only to find out the right front tire had less than 10lbs of air in it. I’m very disappointed/angry that this could even happen. Hopefully the rim isn’t damaged?