926 Washington SRT Service Centers

10/10 would recommend. - Ccatterall25

10/10 would recommend. Professional, communicative and efficient. Connor is my go to advisor every time.

Service was prompt & friendly and performed in a timely - kowbel

Service was prompt & friendly and performed in a timely manner. I appreciated the Multipoint inspection & wheel torque.

Service techs were helpful, courteous and knowledgeable. - Customer

Service techs were helpful, courteous and knowledgeable. They went the extra mile to provide top flight service. My reduced rating is based on making an appointment several weeks prior to service, dropping off the car as scheduled and subsequently learning the part had not yet been delivered. Poor logistical planning on someone’s part?

Daniel Guzman went above & beyond to help, and I wasn't - cjp

Daniel Guzman went above & beyond to help, and I wasn't even there to buy or lease today!

It was 5 minutes and it was in and out and very friendly - MELISSAOUTLAND98682

It was 5 minutes and it was in and out and very friendly and awesome customer service

In summer 2024, I was on a road trip and the front bumper - Lydia

In summer 2024, I was on a road trip and the front bumper of my highlander fell loose on one side. Spokane is the nearest city with Toyota dealer. I drove to the city for the first time in my life and found AutoNation Toyota Spokane Valley. Not sure what will happen and how long I need to wait, I was nervously explained my situation to the manager Parnell Granger for help. He examined the front bumper and drove my car away for about 15 minutes, and returned with the problem fixed. Though it's a tentative solution, but the front bumper was stabilized very well and I was able to complete the planned trip. I greatly appreciate Parnell and the way how Toyota takes care of their customers. I am proud of driving Toyota for over 20 years and will remain as your loyal customer. Thanks again.

AJ is a great service advisor to work with he had my - m_m

AJ is a great service advisor to work with he had my vehicle in and out on time just as he said that was awesome experience would highly recommend AJ and Bud clary !! Thank you AJ

Great dealership! - oscara

Great dealership! Very good vibe and people, suggest working with Jesse and Aleksii for your next deal.

The service dept was great about booking my oil change - Summer vistor

The service dept was great about booking my oil change and finishing the job on time. BUT, I could not believe the oil-dirt shoe prints on my floor mat, door seal, seats and glove compartment. Someone had taken the lung nut out of the glove compartment (did leave it in the drink holder) but had black marks where they opened the glove box. My tires were missing 2 valve stems (which may have already been missing) but they didn't brother to replace them. I have NEVER had a car serviced that the inside was so dirt and damaged.

Service department has improved dramatically from the - crmredtop

Service department has improved dramatically from the last time I was there. Service was done on time. When I tried to make an appointment in August for an oil change, they were 3 weeks out so I went elsewhere as we had a trip scheduled. This time I called on Saturday and scheduled for the following Tuesday. Thanks

My service tech, Hayden was polite, smart, and very - Dave

My service tech, Hayden was polite, smart, and very helpful. Guys did a great job.

Friendly and easy to deal with service, done quickly and - JedIam

Friendly and easy to deal with service, done quickly and got a quick wash on the car too.

I was looking for a low pressure, knowledgeable sales - kwanzer

I was looking for a low pressure, knowledgeable sales associate. I found it in Daniel Montgomery. He was very helpful every step of the way. He even helped me set up the blue tooth in my Toyota Corolla. He helped the whole process go smoothly. Definitely 5 star service!

Not good. - GHALANKAR

Not good. First of all they don't accept credit cards. That's not acceptable for a reputable n luxury brand like Mercedes. It caused me lot of inconvenience in that I have to go home to pickup my check book. I was supposed to pick up my car on Saturday, they didn't call me on Saturday. The service department is closed on Sunday. I called on. Monday. No one knew what was the status of my car. The lady who took my phone call said my advisor wasn't working on Monday. My advisor called me on Tuesday late afternoon . They-never do good job with washing the car. I have a moon roof. It wasn't cleaned at all. Very disappointed .

Price Ford is my go to maintenance mechanics shop. - Sasha.V Fochtman

Price Ford is my go to maintenance mechanics shop. I’ve always had a positive experience and received great customer service. Everyone is professional and courteous. Not to mention genuinely friendly. People there obviously enjoy their work and appreciate their jobs.

I have always had good service here at Rainer Dodge! - todd

I have always had good service here at Rainer Dodge! Friendly staff happy to help!

My Mercedes G63 AMG was stolen from inside the service - R99

My Mercedes G63 AMG was stolen from inside the service bay overnight on 7/23/2024 with the Service Manager Jared telling me that keys were left in the vehicle with windows down, this was noted in the police report as well. I have signed repair orders with it in their possession for service and being told by management and in front of staff that the dealership would be fixing and replacing what was damaged and stolen since it was recovered and driven back to the dealership by the Service Manager. I'm told by Jared, the Service Manager on 7/26/2024 that the owner and General manager will not honor fixing my vehicle and replacing what was stolen and damaged as what was discussed and agreed.

Go here only if you want terrible service, Garret Felipe - James

Go here only if you want terrible service, Garret Felipe was my service advisor. I had to have my lane assist camera's aligned after a new windshield. They said a 1000 dollar module was bad. The issue is they wouldn't pull the camera to see if it had been mounted correctly. He doesn't return calls. I had the oil changed ( not even sure they actually did that ) And the tires rotated. They didn't do the tires and I had to bring it back. They said I needed brakes and missed that I was low on coolant. I bought a Kia from the years ago and they stuck me with a 500$ window protection scam after being in paperwork closing for hours.

Lindsey is great. - bradbogar

Lindsey is great. Work was done to specificatio. Shuttle provided. Only complaint is the car had to stay overnight for what should have been a quick fix.

Anthony lafayette, in the service department went above - ghg582

Anthony lafayette, in the service department went above and beyond for me today. Dealing with an older client who obviously was out of her league, he was patient, kind and extremely helpful with me. ‘check engine’ light had been on since Saturday and I was so worried that something might be seriously wrong with my SUV. He not only took the time to explain to me what the issue was (the gas cap not being replaced properly) but also spoke with my daughter on the phone to explain the problem. You have a gem working for you, Walker’s Renton Subaru.

The service today was timely and efficient. - Mrs. B

The service today was timely and efficient. Nick was professional and friendly, informative and personable.

Arlington Chevrolet has been an excellent place to do - James

Arlington Chevrolet has been an excellent place to do business. I bought my current car 8 years ago and have gotten nothing but great service from you. I can usually get an appointment on reasonably short notice and I have not had to worry about overnight transportation. Thank you.

Responsive to my request, which was quickly resolved. - Retinpa

Responsive to my request, which was quickly resolved. Couldn’t ask for more attention to problem

Great start to finish! - JAX

Great start to finish!! Jax is wonderful knowledgeable caring and contentious…..thank you!! I’ll BE BACK👍👏

I took my Prius in for routine oil change, next day I - hehongelx1

I took my Prius in for routine oil change, next day I hear a strange noise, took it back in. They say needs spark plugs, got new plugs. Noise still there and check engine light comes on. Driving down the freeway and big cloud of white smoke following me. while putting car on trailer notice the shield underneath is hanging so took it off and saw there was no housing on the oil filter. No oil or coolant was left in the car. They said they needed to put oil and filter housing on to diagnose so they charge for that. did not put coolant in though. diagnostic revealed blown head gasket. caused from a rock entering the bottom of the car through the drain plug hole and bouncing around knocking the housing off and damaging the coolant pipes. major $$$ to repair. There was absolutely nothing wrong with the car before. They told me to turn it into my insurance as if it was in a collision with a rock. I think they should have turned it into their insurance as a major mess up doing the oil change. This car was my fourth prius. I have three other Toyotas in my family. They lost a good customer. The chances of winning. million dollar lottery is better than a rock doing this damage. What sucks the most is there is no way to prove it either way. I never thought that they would not make good the wrong or I would have taken it elsewhere. Every mechanic I talk to about it automatically says they screwed up on the oil change....but how do I prove it?

They have done a good job on servicing my vehicle that I - D Young

They have done a good job on servicing my vehicle that I purchased there. Timely on appointments. Good customer service by service supervisor and his employees

They did a great job at solving and fixing a problem with - FA

They did a great job at solving and fixing a problem with the car that I was having.

Courteous. - Martha.craig

Courteous. Quick. Efficient. This was my second regular maintenance appointment. I appreciate their excellent service, done in less than 20 minutes.

This is the third time I've wrote a review and it will - waadams233

This is the third time I've wrote a review and it will not post. And it's kind of funny how they have the positive post from 2 years ago but the negatives all deleted nice 2 years ago I took my Cadillac ATS because the brakes are squeaking. I told him I didn't know it was wrong with them please fix them and a week later they told me my rotors and my brakes needed to be done. $1,500 with a two year warranty. Well it hasn't even been 2 years and the rotors are junk and need to be replaced I've already replaced the back ones at tiny's automotive. I was told that they would not honor my warranty because it was my driving habits. I'm very offended at this point. I was told that the rotors would have to be broken half for them to honor the warranty. So think twice about getting your vehicle fixed here because you will totally get screwed over. Go to tiny's they will do it right and they have a 3 year warranty.manager was very rude.

Staff is always pleasant. - marshac141

Staff is always pleasant. David takes the time to explain what I don't understand for service or billing. I had to drop my car off for an oil change. Many, many cars in line for drop off. I was delighted when David called me a bit later to say my car was ready!!