926 Washington SRT Service Centers

Beeping noise/ LincolnMKX - grannygross12

Great service. They were personable and located my problem. Was not the Lincoln but an attachment I had purchased. The problem was resolved. The other question I had was about the fan in the seat heat/ cool system. Assured me it was a normal sound with that year model.

I was able to have my appointment scheduled within the - Sophie North

I was able to have my appointment scheduled within the week. Loren and Beth are wonderful to work with, they are incredibly knowledgeable and friendly! If you're looking for a tire rotation and oil change, they'll have you out the door in no time. The atmosphere is welcoming and relaxed. I did not feel as though anyone was trying to sell me something. I cannot recommend Jess Ford enough.

My Tahoe needed a oil change and battery replacement,... - Bruce K.

My Tahoe needed a oil change and battery replacement, scheduled a time. A small issue came up at their end. Blake my service department contact showed great concern while listening to my subsequent call expressing my unhappiness. Blake's handling and continued personal effort correcting the issue was truly outstanding!!! Customer service at its highest level. Blake's effort made a potentially poor situation instead become a positive service experience!!! Thank you Jet Chevrolet, especially Blake....

Fugate sales and servise - Dave w

I have purchased 2 cars from them now, one used, one new, and have a new F150 I had purchased from another dealer close by. Both the new and used car were given two years of free servise (oil changes), which I can drop off for at a moments notice. Their quality of work is outstanding, and is always ready when they hace said it was going to be, and detailed as well! I have never dealt with a dealership as easy and pleasant to work with as Fugate, and will be back to them for any other vehicle purchase I make in the future. Thank you all very much!

Outlander recall repair - cl

Just had Karmart Mitsubishi do the recalls on my Outlander, couldn't have been nicer to deal with. Chris the service manager is exceptional at her job, from scheduling, contacting me about parts, greeting me and handling co workers she is excellent at her skills. She communicated very clearly and took care of me like I was family. Can't say enough about the service at this place. Did a great job on the repairs without up selling pressure and even washed the car and vacuumed it out! Will definitely be back again...

The Service crew from Karmart Nissan in Burlington, WA. - Robert Mataya

The Service crew from Karmart Nissan in Burlington, WA. took exemplary care of my 2009 Nissan Altima. Frank, Bob and Luis were very customer oriented as soon as I walked in the door. They kept me informed at every step of the way. They replaced the passenger seat air bag sensors and after they inspected my rear brakes and discovered they “really” needed to be replaced. I called around locally to get a better price but their quote was lower than everyone I called, so we had them do the rear brakes also. I also took the Altima back after my air bag light went off again. They looked for the problem and basically fixed it for free. I am very happy with the service I received and very impressed with the whole crew there! Go ahead and give them a chance to fix your Nissan. Sincerely, Bob Mataya

KarMart CDJRF - service was excellent, and I was kept - lizpayne963

KarMart CDJRF - service was excellent, and I was kept informed the entire time. I would highly recommend this dealership.

We have been taking our 2013 Taurus to Kelleher for... - RaynJoan50

We have been taking our 2013 Taurus to Kelleher for repairs and servicing for the last few years and could not be more pleased with all aspects of service and repairs which included some significant repairs to the drivetrain and wheel assemblies.

I cannot begin to express my gratitude to the - Will A

I cannot begin to express my gratitude to the service dept at Kendall Ford. My 2020 F-150 with the 5.0 engine leaking oil from a botched head replacement done at Harris Ford in Lynnwood. When Harris Ford replaced the heads (to fix the oil consumption issue) they broke the dipstick and had to remove the oil pan to get it out. When I got it back it leaked oil on the right side. I took it back in and they said it was the oil pan so they kept it and put me back in a rental car for a week while they tried to fixed the leak. When I got it back the second time it was still leaking and still on the right side.I took it back and this time Harris Ford said that the oil pan was broken and rented me a car for the next six weeks since the oil pans were out of stock. Still leaking so back one more time another week in a rental but when I got it back still leaking worse than ever. So I tried to switch service departments. Kendall Ford got me in after two months when they took my vehicle in they gave me a brand new F150 to drive while they diagnosed my truck. They called me back in the afternoon and gave me the news that the oil pan was fine but the left head gasket was seeping oil and the right head gasket had a substantial oil leak. Kendall submitted that toFord and I was put on a waitlist for a new Crate engine. That was last May, and I was 569 on the list. They took off my off my skid plate, since it was just collecting oil the dumping it on my driveway any way, and let me drive it home. My service advisor at Kendall, Charles Damewood, kept me informed as to my place in line, it seamed as though my new engine would arrive in February or March. Just before Veterans Day Charles called me to tell me that they located a new engine from another dealer but warned me that it could take a while to get it installed since they were very busy and needed to work me in. Plus Thanksgiving weekend was coming but they would put me in a Service loaner again. I just got the truck back last Monday which I hope has ended my long ordeal with this truck. I was out of my truck for a total of 14 weeks, 9 at Harris and 5 at Kendall. My driveway is an oily mess but hopefully this engine doesn’t have any issues. The fact that it came with the original dipstick, tells me that Ford is pretty confident that their new manufactured gen 3 Coyotes are not going to have the oil consumption issues. I would like to thank my Service advisor Charles Damewood and the Service manager Teegan Harp. As well as the parts dept guys who kept an eye out for a new crate engine for my truck. Kendall Ford is about 30 miles from my house but I plan on having my regular maintenance done there for the foreseeable future.

I was so happy with the service I received from Brandon - Tkwilson79

I was so happy with the service I received from Brandon at Kia Puyallup. He was very knowledgeable about the vehicle o wanted and answered every question as we went over the vehicle and let me tell you there was a lot of them. There was no high pressure to buy the vehicle and no calls to my house saying things like this deal might not be around long and this is the last one like that or someone else is very interested in it. Overall I was extremely satisfied with the whole buying experience. I would highly recommend Brandon and KIA of Puyallup to all my friends.

Quality Work - daniel2014

I worked with Quinn in financing and he made it possible to complete the transaction. There was no gimmicks. He was straight and to the point. He was very helpful throughout the whole process. He had met my expectations and had gone above and beyond of getting me a better deal. Wow. I would definitely recommend Quinn and the team at Kitsap Auto Outlet for all potential customers.

A place you can trust - P.T. driver

So far, we have been to this dealership for service on our Subarus three times. Each time, everyone has been professional, friendly, and helpful. No wonder everyone says such good things about them.

While purchasing my Lincoln was a great experience, I've - Lincoln Owner

While purchasing my Lincoln was a great experience, I've been very frustrated with the service dept in their new facility. There is only one person to check people in for their scheduled appointment. I've already been waiting 30 minutes and still haven't even been checked in. I'm missing work time and have mentioned this issue several times as I've had to bring my vehicle for service. Each time I'm told they are "working on it" but nothing changes. I gave 3 stars because, while the lack of service is frustrating, the people are very nice.

Worst customer service ever. - benrohde1968

Worst customer service ever. Wasted my whole day and still no resolution. I purchased and have paper work showing purchase of service package, but they are denying I purchased it. This is the second time I have had to prove this. STAY AWAY from this dealership very shady