27 Washington Mercury Service Centers

The service writer (Kyla) was responsive in a timely way - decherry2

The service writer (Kyla) was responsive in a timely way to all questions I had about the car. I had to take the car back 3 times times to replace a scratched used headlight that was installed and an aftermarket faulty headlight. The 3rd time an OEM was ordered and installed. One time, a part was not installed when the car was to be ready for pickup. When i pointed it out, the part was ordered and installed a week later. Radar calibrations were a significant issue. I took the car back 5 times to get the issue addressed. Finally, the Audi was taken to the dealer and all the needed radar calibrations were addressed. My recommendation is to have a Designated QUALITY CONTROL person with the responsibility to go over the car ensuring all parts are quality and installed correctly, and all trim pieces are clipped in correctly, etc.

Trevor is a very profesional,service. - juan24628

Trevor is a very profesional,service.adviser.. We recomended.westlie ford. Nice service..very honest.

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

Fugate sales and servise - Dave w

I have purchased 2 cars from them now, one used, one new, and have a new F150 I had purchased from another dealer close by. Both the new and used car were given two years of free servise (oil changes), which I can drop off for at a moments notice. Their quality of work is outstanding, and is always ready when they hace said it was going to be, and detailed as well! I have never dealt with a dealership as easy and pleasant to work with as Fugate, and will be back to them for any other vehicle purchase I make in the future. Thank you all very much!

We have been taking our 2013 Taurus to Kelleher for... - RaynJoan50

We have been taking our 2013 Taurus to Kelleher for repairs and servicing for the last few years and could not be more pleased with all aspects of service and repairs which included some significant repairs to the drivetrain and wheel assemblies.

DARIAN CHETH at Tacoma, WA CAR PROS KIA was our - C & K Marie

DARIAN CHETH at Tacoma, WA CAR PROS KIA was our Salesperson. I give him 5 STARS for his enthusiasm, knowledge, relaxed demeanor, options, and care for our needs and wants in every way. We honestly could not have asked for anything more from him.We will be back to see him!! Thank you Darian Cheth for how tirelessly hard you worked with my Daughter and I that evening, 2/17/2025. My Daughter absolutely LOVES the MAZDA CX5!! ❤

They unplug your dash cameras because they want to hide - Jess

They unplug your dash cameras because they want to hide the quality of their work and the fact that they lie about doing it. They unplugged mine right after they are seen and heard saying "he won't notice if we don't even do it. Hahaha" Don't trust these "people" If they have to unplug your camera, they are hiding what they're doing. No other shop has unplugged my cameras.

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.

Beeping noise/ LincolnMKX - grannygross12

Great service. They were personable and located my problem. Was not the Lincoln but an attachment I had purchased. The problem was resolved. The other question I had was about the fan in the seat heat/ cool system. Assured me it was a normal sound with that year model.

Only been here twice but really enjoyed the service! - daricketts

Only been here twice but really enjoyed the service! The waiting room was comfortable, the service was pretty fast and reasonably priced. The staff have a great attitude and sense of humor and are overall very professional. Beth was very patient when answering my questions on the phone.

Great service and kind staff! - tyhuseman13

This was my first experience with this dealership and I have found my lifelong Ford dealer & service team! I took my Ford Explorer in to be serviced and everyone here from sales, parts & service were outstanding! I didn't see one person in the store, customer or staff, that wasn't happy and kind. Nate from the service team checked me in, offered me a shuttle ride to work, told me about the service being performed as well as the time line for getting my vehicle back and sent me on my way. Upon getting my vehicle back I was given a top to bottom explanation of my vehicles health and once again how the "surgery" on my car went. They washed my Explorer, treated it well and treated me even better. Unlike most dealerships who love you when they're ringing your wallet dry, these guys treated me like a VIP and all my work was under warranty! I would absolutely recommend Skagit Ford for all things Ford!