29 Washington Mercedes-Benz Service Centers

The service writer (Kyla) was responsive in a timely way - decherry2

The service writer (Kyla) was responsive in a timely way to all questions I had about the car. I had to take the car back 3 times times to replace a scratched used headlight that was installed and an aftermarket faulty headlight. The 3rd time an OEM was ordered and installed. One time, a part was not installed when the car was to be ready for pickup. When i pointed it out, the part was ordered and installed a week later. Radar calibrations were a significant issue. I took the car back 5 times to get the issue addressed. Finally, the Audi was taken to the dealer and all the needed radar calibrations were addressed. My recommendation is to have a Designated QUALITY CONTROL person with the responsibility to go over the car ensuring all parts are quality and installed correctly, and all trim pieces are clipped in correctly, etc.

Always responsive and great to work with. - BRS

Always responsive and great to work with. JOSHUA is very knowledgeable and attentive.great experience every time

Maxwell our service rep was wonderful. - patricia.l.rhodes

Maxwell our service rep was wonderful. So professional and helpful. The gentleman that met me when I brought my car in was also quite helpful and very nice.

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

The service writer, Al, was very excellent with every - jillm1106

The service writer, Al, was very excellent with every step of the service. So pleased with help we were given!

DARIAN CHETH at Tacoma, WA CAR PROS KIA was our - C & K Marie

DARIAN CHETH at Tacoma, WA CAR PROS KIA was our Salesperson. I give him 5 STARS for his enthusiasm, knowledge, relaxed demeanor, options, and care for our needs and wants in every way. We honestly could not have asked for anything more from him.We will be back to see him!! Thank you Darian Cheth for how tirelessly hard you worked with my Daughter and I that evening, 2/17/2025. My Daughter absolutely LOVES the MAZDA CX5!! ❤

Kelsey in the Mercedes repair center was extremely - RSLONGERICH

Kelsey in the Mercedes repair center was extremely helpful and efficient in setting up my maintenance schedule, arranging for me to get a loaner car and then personally going out to my car and "normalizing" one of the car's power window switches after the work was completed.

Since I have purchased my GL550 I have always had all my - 1KNOPE

Since I have purchased my GL550 I have always had all my servicing done here. Monica has been a fabulous addition to the team and has been avidly taking care of us ever since.

Took my car in for timing chain replacement. - Pjensen4060

Took my car in for timing chain replacement. Car never had problems with oil leaks until i took it to them. Had to return car several times after initial repair for unusual noises. My engine blew and they blamed me for not putting oil in car! Dont ever do business with them. They couldnt even do the repaur right the first time. Car made more noise when i picked it up than when i brought it in. for initial repair. No offer of compensation of any kind.

They unplug your dash cameras because they want to hide - Jess

They unplug your dash cameras because they want to hide the quality of their work and the fact that they lie about doing it. They unplugged mine right after they are seen and heard saying "he won't notice if we don't even do it. Hahaha" Don't trust these "people" If they have to unplug your camera, they are hiding what they're doing. No other shop has unplugged my cameras.

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.

The Service Team and Service Manager Scott are great, top - alanlbca

The Service Team and Service Manager Scott are great, top notch. I'd drive 600 miles more to bring either of my Sprinter Vans to their service department. Derek, the Sprinter Tech, is the most knowledgeable and informative Sprinter tech I've met. Derek goes the extra mile to make sure my van left the shop as if it was his van. I'll even consider transporting my van to these guys to get the job done.