37 Washington Mazda Service Centers

The service writer (Kyla) was responsive in a timely way - decherry2

The service writer (Kyla) was responsive in a timely way to all questions I had about the car. I had to take the car back 3 times times to replace a scratched used headlight that was installed and an aftermarket faulty headlight. The 3rd time an OEM was ordered and installed. One time, a part was not installed when the car was to be ready for pickup. When i pointed it out, the part was ordered and installed a week later. Radar calibrations were a significant issue. I took the car back 5 times to get the issue addressed. Finally, the Audi was taken to the dealer and all the needed radar calibrations were addressed. My recommendation is to have a Designated QUALITY CONTROL person with the responsibility to go over the car ensuring all parts are quality and installed correctly, and all trim pieces are clipped in correctly, etc.

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

Fugate sales and servise - Dave w

I have purchased 2 cars from them now, one used, one new, and have a new F150 I had purchased from another dealer close by. Both the new and used car were given two years of free servise (oil changes), which I can drop off for at a moments notice. Their quality of work is outstanding, and is always ready when they hace said it was going to be, and detailed as well! I have never dealt with a dealership as easy and pleasant to work with as Fugate, and will be back to them for any other vehicle purchase I make in the future. Thank you all very much!

My Mazda CX-5 started having issues that I had been in - kkvongohren

My Mazda CX-5 started having issues that I had been in for the previous week. I was panicking because I was due to go out of town for my niece’s wedding the next day. They had me bring my car in, but the service department was totally booked, and there was no way they could diagnose and fix it in time. Eric got me set up with a loaner, and I won’t miss my niece’s wedding. Mazda of Everett went above and beyond to make it right. They are a small dealership, but they are mighty!!!!! THANK YOU~ Karin V.

The service team at Lee Johnson Kia is superb. - gmsmr97

The service team at Lee Johnson Kia is superb. Jim Mercier and his team of technicians were very professional and polite. They kept us informed and did exactly what needed to be done on our Kia Forte. Thank you so much and keep up the great work.

Easy. - Juajs

Easy. Fast. Have had mark each time. He’s great. Live in Kirkland but prefer Mazda of Seattle.

The only people I have dealt with were to get my car - kas98685

The only people I have dealt with were to get my car serviced. It was great service

DARIAN CHETH at Tacoma, WA CAR PROS KIA was our - C & K Marie

DARIAN CHETH at Tacoma, WA CAR PROS KIA was our Salesperson. I give him 5 STARS for his enthusiasm, knowledge, relaxed demeanor, options, and care for our needs and wants in every way. We honestly could not have asked for anything more from him.We will be back to see him!! Thank you Darian Cheth for how tirelessly hard you worked with my Daughter and I that evening, 2/17/2025. My Daughter absolutely LOVES the MAZDA CX5!! ❤

Very professional & timely. - vannachao

Very professional & timely. I was greeted & taken care of. I very much appreciate that. An overall great experience.

Well run, solid operation. - lewisfgordon

Well run, solid operation. Great service in all departments. Easy and pleasant to work with too.

Relieved to have problem adequately addressed - WILLIAM R OUIMET

Friendly, courteous, informative staff - .though my vehicle was a 20-year-old MPV I felt I was treated as though I was a valued customer - on two separate occasions I left satisfied that my problem had been adequately researched & addressed & repairs were performed &/or diagnosed expertly - both service managers that I dealt with were excellent - they kept me informed as to how the repairs were progressing & provided accurate completion estimates - the part required to repair my vehicle was no longer available - the service manager & tech informed me what was needed its function & its location & reccommended that I attempt to locate a used replacement - this I did & all is well now. Bill Ouimet, Sandpoint, Id.

They unplug your dash cameras because they want to hide - Jess

They unplug your dash cameras because they want to hide the quality of their work and the fact that they lie about doing it. They unplugged mine right after they are seen and heard saying "he won't notice if we don't even do it. Hahaha" Don't trust these "people" If they have to unplug your camera, they are hiding what they're doing. No other shop has unplugged my cameras.

Best customer service - Debbie355

The customer service here is obvious from the first phone call. You are treated well and as if you matter, rather than a nuisance to someone who is in a hurry. These days that's amazing, but this is truly friendly, courteous, and professional service. They had me in and out in the time they stated. Though Jacob was the primary person I worked with and he is customer service at it's best, it was clear that the whole team jumped in to help if someone else was on the phone. So you were never ignored. I've also been assisted by Bonnie in the past at the register and both times she has been prompt but also very friendly. Combined with the reasonable service costs and clear communication, I will definitely be back.

Haylie did a fantastic job helping with my service. - Matt

Haylie did a fantastic job helping with my service. Keep up the great work! I will be back.

This is only the second time I've been there since it - theodore.olson49

This is only the second time I've been there since it sold to new owners. I see a lot of new faces. I will reserve judgment. I was treated well, the service was good and done properly. As an added service, an exterior wash would be nice. People watch where you come from, and leaving a dealership in a clean vehicle will leave a good impression. You never know where your next customer may come from.Something as simple as a clean car could bring someone to your property. Thank you. Ted Olson

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.

Pleasant, helpful and no pressure. - 18b

Pleasant, helpful and no pressure. My other was filled quite quickly. The whole crew very helpful.