73 Washington Ford Service Centers

They unplug your dash cameras because they want to hide - Jess

They unplug your dash cameras because they want to hide the quality of their work and the fact that they lie about doing it. They unplugged mine right after they are seen and heard saying "he won't notice if we don't even do it. Hahaha" Don't trust these "people" If they have to unplug your camera, they are hiding what they're doing. No other shop has unplugged my cameras.

This dealership has always followed through in a very - d_dinsmore

This dealership has always followed through in a very efficient and always very fast service

Do yourself a giant favor and drive past Epic Ford, the - JohnC

Do yourself a giant favor and drive past Epic Ford, the advisors are dishonest and the technicians incompetent. My repair issues and warranty work necessitated staying with Epic, but i will NEVER bring any vehicle to them again.

Horrible place to purchase, service vehicles. - malama7277

Horrible place to purchase, service vehicles. Be aware "STAY AWAY" the entire staff is questionable and the sevice managers, Joseph in particular is scam artist and absolutely clueless. They are what is known in the industry as "parts cannon" Lets just say if you like spending your hard earned money to get NOTHING in return and for your vehicle to still have the same issue after spending your good faith money to fix your vehilce then this xxx operation is just for you!

Professional, consistent, and always go the extra mile to... - molle.bouch

Professional, consistent, and always go the extra mile to satisfy. Highly recommended and will continue to use for service.

Excellent service - Nuvabeynie

I had an excellent service experience at Frontier Ford. Tom was my service advisor. I had an issue with my transmission that was written up in a TSB. Another dealership I took it to said they couldn't duplicate the issue and that there was no TSB for it. Frontier looked up the TSB while I was there, replaced the parts the next day, and I haven't had an issue since. I'll definitely be back.

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.

Limited and unhelpful service - Lucas1

Do not expect much if you plan to take your new Ford for service. They have limited capabilities and each time I go they quote " we are a commercial truck center and can only offer basic service"

We recently had an oil change appointment that we... - couple3213

We recently had an oil change appointment that we schduled just before their closing time. Our truck blew a hose on the freeway so we had to limp on in to the dealership. We were about 20 minutes late and they had already locked up. The guys saw us outside and reopened the service area to take care of us. Not only did they change the oil but fixed the hose that we had blown on the way in. The guys were friendly and seemed glad they could take care of us. We have purchased two vehicles from this dealership. One brand new, Scion and one a year old, Ford F350. Both times we received excellent service. We live in Olympia and have the option of choosing a dealership closer to our home but we would rather make the drive to Chehalis and be guaranteed the best service!

Beeping noise/ LincolnMKX - grannygross12

Great service. They were personable and located my problem. Was not the Lincoln but an attachment I had purchased. The problem was resolved. The other question I had was about the fan in the seat heat/ cool system. Assured me it was a normal sound with that year model.

I can’t say enough about the staff at Jess Ford! - Gbshelton

I can’t say enough about the staff at Jess Ford! Andrew Ewing, Jonah Melchert and Tyler Mayse were all incredibly helpful in the process of my transmission replacement and the performance chip installation. Service is all about the people and Jess has an excellent crew! Thanks again, Gary Shelton

Fugate sales and servise - Dave w

I have purchased 2 cars from them now, one used, one new, and have a new F150 I had purchased from another dealer close by. Both the new and used car were given two years of free servise (oil changes), which I can drop off for at a moments notice. Their quality of work is outstanding, and is always ready when they hace said it was going to be, and detailed as well! I have never dealt with a dealership as easy and pleasant to work with as Fugate, and will be back to them for any other vehicle purchase I make in the future. Thank you all very much!

We have been taking our 2013 Taurus to Kelleher for... - RaynJoan50

We have been taking our 2013 Taurus to Kelleher for repairs and servicing for the last few years and could not be more pleased with all aspects of service and repairs which included some significant repairs to the drivetrain and wheel assemblies.

While purchasing my Lincoln was a great experience, I've - Lincoln Owner

While purchasing my Lincoln was a great experience, I've been very frustrated with the service dept in their new facility. There is only one person to check people in for their scheduled appointment. I've already been waiting 30 minutes and still haven't even been checked in. I'm missing work time and have mentioned this issue several times as I've had to bring my vehicle for service. Each time I'm told they are "working on it" but nothing changes. I gave 3 stars because, while the lack of service is frustrating, the people are very nice.

Great service. - lauranoly

Great service. Friendly and kind sales representative. I was informed regularly regarding the status of my car. My original visit was for service and I ended up trading in for a different vehicle.

We’re new to town and our F250 (our only vehicle and - progers868

We’re new to town and our F250 (our only vehicle and after driving 3k miles across the country) developed a hot wheel that needed immediate attention. We dropped it off on Sunday when this dealership was closed, without an appointment. Fifteen minutes before they opened on Monday, Alfonso in Service called me and that’s where I began to get blown away by the exceptional service, professionalism and genuine care that Pat Armstrong Ford has to offer. Unlike any other dealership I have experienced in my 42 years of driving, they are AWESOME! Special kudos to Alfonso, Daisy and Aliyah for going above and beyond to get us back on the road to meet a deadline. Can’t say enough good about this dealership!!

Pierre Ford Service department did a great job taking... - thanks

Pierre Ford Service department did a great job taking care of my vehicle repairs. They were able to get me in and out quickly which was great