56 Washington Chrysler Service Centers

I bought my Gladiator in 2020. - Lisa R

I bought my Gladiator in 2020. It's been a great experience at this dealer. I just had my first issue with it, had it towed there on Sunday. First thing Bill in service called Monday morning and called back with every update, issue was fixed that day, They picked me up in the morning too! Great service !

Great communication! - Amy

Great communication! Great customer service. Car was done quickly and looks as it did before getting hit.

They were quick and helpful despite the news about my car - peter

They were quick and helpful despite the news about my car being bad. Vivien is kind and professional.

Genn was great to work with! - hlsmith9782

Genn was great to work with! Kept me will informed while I waited for my car to be serviced.

Piper is the best advisor out there I only take my car to - Mdawg

Piper is the best advisor out there I only take my car to her directly because she handles it with perfection and walks me through each stage will keep coming here just because of her! Ryan was the technician that worked on my car and he handles it with care and perfection!

Being work with them for two years. - Rick

Being work with them for two years. Always nice to take care of their customers, and always doing things efficiently.

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

I’ve been buying trucks from Mccords since 2000 and I get - superiordesign

I’ve been buying trucks from Mccords since 2000 and I get a new one about every 4 to 5 years for my business and have had nothing but top notch service whether it’s an oil change or something bigger Richard in service has always gone above and beyond in his friendliness or hunting for a part I need I send all my family members here 1 st when they are looking for a car or truck and Vonya tge service manager is head and shoulders above any person in her position I have ever worked with she takes the time to come out and say hello make sure you had a great experience and makes u feel like your part of the family I won’t go anywhere else I’m on my 5 truck 3 jeeps for my wife and all 4 of my kids have bought rigs from them you always here about bad interactions which if u run a large company you can’t please everyone but in my opinion these folks are the cream of the crop and wanted to let them know how much I appreciate all there hard work for the Hass family

My needs were met they backed their word, service - babeer1959

My needs were met they backed their word, service department was very accommodating, went above and beyond

In and out quick for an oil change I appreciate that. - Ram1

In and out quick for an oil change I appreciate that. And they check for recalls

Service was done on time with a reasonable price. - akww

Service was done on time with a reasonable price. Professional and courteous staff. Will come back

Service department was a good experience, they were so - Bill

Service department was a good experience, they were so much better than the last dealer we dealt with.

Service Department always goes above and beyond when I - YSELA HERNANDEZ

Service Department always goes above and beyond when I need work done to my vehicles.

It takes long time to repair and parts but it’s done,hope - Minam

It takes long time to repair and parts but it’s done,hope it little faster

Never reviewed someone but had to do this one- my - samrunnbaldeh

Never reviewed someone but had to do this one- my experience: Don’t go to Dee Phillips for service advice/fix your car. He’ll try everything possible to rip you off. High cost for simple repairs!!Iintegrity & transparency to customers??!

James Kim did a great job of getting me taken care of. - Tyler

James Kim did a great job of getting me taken care of. He even personally delivered my car to my home 35 miles away from the dealership.

They worked with what Gramma Mary was able to handle - msheppard8257

They worked with what Gramma Mary was able to handle financially. I'm a day late and dollar short right now. Bud Clary ya'll are now my. "Honorary Bridge Over Troubled Water Family Members" Welcome to Gramma Mary's family Thank you I can rest until I can get a new Grand Waggoner from ___???????

Got my problem with mt Wagoneer L in the same day and - KC

Got my problem with mt Wagoneer L in the same day and made the repairs on the same day

THIS DEALER SEAMS BETTER. - stierstag

THIS DEALER SEAMS BETTER.HOPE IT CONTINUES! Will continue to bring my vehicle to them.

Best service always takes good care of me appreciate you - mahin_alexander

Best service always takes good care of me appreciate you guys worth the drive up north

The young men I dealt with were very polite and answered - yoshi2bell@comcast.net

The young men I dealt with were very polite and answered all of my questions. I did not feel pressured to agree to anything or buy anything. They explained what was done to my car and again answered all of my questions. I had a good experience.

Promised loaner car, as provided in all previous appts, - Ryry

Promised loaner car, as provided in all previous appts, and told manifold parts were in stock. Show up for Monday for 7:50 appt with both unavailable after double checking prior. Won’t be spending money here again.

Do not trust these people they will mess up your car on - noneyabeezwax

Do not trust these people they will mess up your car on purpose we just needed a key they acted like they didnt know that they could not program the key. still tried to make us pay for a job they did not finish. tried to manipulate us into buying something we didnt need. when we got our car back not even a mile down the road check engine light came on .we had no problems with our car until we left the shop now we have a slew of problems maybe they thought we would take it back to them to fix.... NEVER again will we go there for anything rip off dis honest people looking to make a buck how ever they can dont make the same mistake as we did.

Terrible experience, real customer, not a dealer post - Kreynolds

So after buying my Jeep here several years ago, I've brought it back to them several times for repairs. It's a mechanical thing that needs work like any other car, that's not my complaint. None of those experiences have gone real well, but I wouldn't say terrible until now. My complaint is the crappy work these guys do. Recently had them do some body work after some clown rear ended me thinking "I want a factory authorized dealer to do factory quality work." I'm pretty sure that Ray Charles and Michael J. Fox could have teamed up to do a better job. The paint sucked. The parts didn't fit right. It took almost 3 months to get the job done. The car was returned dirty on the inside (grease on the interior from the shop guys and dust everywhere from the body shop). On top of all that they told me "it's not a show car, what did you expect?" It gets worse from there. I turned in my car the insurance company had rented when they told me my car was fixed the first time. After a quick inspection I pointed out a bunch of problems (the back door no longer fit flush to the body, etc. You know, hard to see stuff like that.) They told me it would be a quick fix and they would just give me their loaner car, which turned out to be a complete piece of crap that leaked water and was barely road worthy (flat tire and burned out head light and a seat belt that didn't work). After complaining about that, they said it wasn't their fault the car sucked so much, it was all they had! All in all my car had to go back into the shop 3 times, it took almost three months, the bumper still doesn't fit right, and they damaged the trim around the back window (their reply was "how do we know it wasn't like that before?"), and the attitude about fixing it right was "we don't do that for used cars." They got paid in full and I got to see how they take care of their customers. My advice to you is to go somewhere else for service, sales, parts, anything really. Tell your friends to go somewhere else. Buy somewhere else. Avoid this place like day old discount sushi you found on a warm day in the gutter outside of a waste water treatment plant.

This must be the worst auto body shop in the greater - kamuikd

This must be the worst auto body shop in the greater northwest and I have been to some really bad ones. Dick Hannah really needs to hire people who understand the needs of their customers. Car Drop off Dec 21, 2023, was told by Trinidy to only contact her and her Appraiser Ashley on Tuesday and Thursday. I was blown away by this, but OK. After the drop never hear their voices again until I pick up the car on Jan 24, 2024. The process of ONLY communicating with your customer on Tuesday and Thursday is very disappointing and updates only through texted which seem like an automated message is so bad. I would ask many times throughout the day and would not get anything back until TUESDAY OR THURSDAY and even than I would get an automated message. The lack of communication and only doing business through Text is not good customer service. I will take my business somewhere else where I don't have to repeatedly ask for information and also not have to do business through text message and be restricted to ask about my car on ONLY ON TUESDAY AND THURSDAY.