Complete failure. - redsheadnow
Complete failure. Service rep could not find the problem when it was described to him in detail. I am not a mechanic but know what the problem is. I gave every detail needed to make the proper diagnostic with ease. When picking up the vehicle was told my manager and I drove the vehicle together and we couldn't hear the sound. The stereo was at a volume that no one could have heard the obvious malfunction, when I got into the car upon pick up. Then the service rep told me that he could not justify the parameters needed to replace the part on warranty. So you refuse to do what is right knowing what's wrong with my vehicle because it's to hard to get the money from the warranty company? Maybe you should have kept your job at jiffly lube steve, drain plugs are easy to replace!
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