927 Virginia Used Car Dealers

Yong Kim provided excellent and fast service! - vas

Yong Kim provided excellent and fast service! We really liked that he was very knowledgeable of the cars we were interested in. Philip Carleton was also very fast and every question was answered.

Priority put a Ridgeline on their website and I was - loglislar

Priority put a Ridgeline on their website and I was dropping our jeep off for an oil change, and went to look at the car. I talked to one of their sales people and they said the car had not been processed yet so I couldn't take it on a test drive. So I made an appointment for Wednesday to see the car. It still hadn't been processed. I was assured that It would be available Sat morning so if I got there first thing I would have first crack at it. So after stringing me along for a week they sold it to an employee on Friday. I can't really blame the employee for wanting to buy it. It looked in excellent condition. But once they advertised it on their website, the employee should not have been able to buy it before the general public.

Va Natale is fantastic! - Jen

Va Natale is fantastic! He always is polite, greets me by name and helps me understand what is going on with my car

I am paying over 30K for a car I bought at this - Ken with a shiny truck

I am paying over 30K for a car I bought at this dealership, unfortunately although the sales department was excellent, I have tried taking my 5 month old hornet there twice now. The first time I couldn't get an appointment for over a week, so I had to take it to a dealership in North Carolina. They managed to fix the issue. The second time I had an issue I once again contacted Hall, I had to wait a week for an appointment. Today was that appointment, and I am very disappointed, they knew what the issue was before the appointment because I had to answer an online questionnaire prior to the appointment describing the issue. When I arrived at my appointment, I showed the service representative what the problem was they asked me to sit in the lounge, and they would start on it. I waited for at least an hour while they "worked on my car", only to have the service representative come and tell me "due to a slow internet" they were having a problem diagnosing the car I asked about a loner vehicle but they said there were none available, but they acknowledged that there was a problem and suggested I take the vehicle to the dodge dealership in Elizabeth City, who by the way is booked out until April. I will now have to wait at another dealership, who doesn't have a loner program. I used to be a hardcore dodge fan but this experience with the car (2024 Dodge Hornet) and the dodge dealerships have left me thinking of a Toyota or Subaru for my next vehicle, but I will not be buying any vehicle through Hall anymore!

Joey Foust was absolutely fantastic. - Ronaldbenton1

Joey Foust was absolutely fantastic. Very, very professional and helpful. Same for Sam Pierce and Brett Kody. Thanks Richmond Ford West.

Looked at the newest CRV hybrid and the salesman was very - Steven

Looked at the newest CRV hybrid and the salesman was very helpful, and made our car shopping experience very enjoyable!

They took pretty good care of me with exception of their - jprats

They took pretty good care of me with exception of their idiotic policy to not Drive me home or pick me up from my home in Poquoson. If I had known that before purchasing my truck, I would not have bought it here and I'm pretty sure I will not buy from them again because of it. It's only been twice but I'm already over having to beg for a ride home.

4/2/25 - I was there for 3 hours and didn't even see the - Frey

4/2/25 - I was there for 3 hours and didn't even see the truck I was scheduled to test drive. Negotiated a deal for roughly 2.5 hours, the final pricing sheet had hidden fees worth up to $5600. They did not want to include my down payment and trade-in on the finance sheet because it would lower my monthly payment, lessening the kickback they receive from their lenders.

awesome expericance . - bsatax

awesome expericance .. not issues with the service dept at all.. they were perfect and great to work with

I recently purchased a 2025 Chevy Suburban from Pohanka - Fbhkhan92

I recently purchased a 2025 Chevy Suburban from Pohanka Chevrolet, and the entire experience was fantastic. Sophie was amazing—she guided us through the test drive with patience and expertise, making sure we felt comfortable with the vehicle. The negotiation process was smooth and transparent, and the dealership was professional and fair. The documentation process was also quick and hassle-free, making the entire purchase seamless. Huge thanks to Sophie and the team at Pohanka Chevrolet for their excellent service. I highly recommend them to anyone looking for a great car buying experience!

Quick, efficient, and so far proving to be very honest. - ricky.cole

Quick, efficient, and so far proving to be very honest. Friendly staffing. Pleasant experience. Thanks!

Robert and the whole crew at CMA Honda made my recent - JScruggs

Robert and the whole crew at CMA Honda made my recent Pilot purchase painless! They were professional , courteous and caring. Great job CMA!

I recently had the pleasure of purchasing my vehicle from - philvz

I recently had the pleasure of purchasing my vehicle from Richmond Lincoln, and I cannot recommend Luca highly enough. His in-depth knowledge of the Lincoln product, unwavering professionalism, and smooth, engaging personality made the entire process not only straightforward but truly enjoyable. Luca’s ability to clearly explain every feature and detail instilled confidence in my decision, ensuring I felt well-informed and valued throughout the purchase. What truly set this experience apart was how Luca embodies the Lincoln brand and the Richmond Lincoln dealership. His commitment to excellence and genuine care for his customers make him a standout professional in the industry—qualities that I will undoubtedly share with my friends and family. Additionally, I must commend Jazz, the financial manager, who worked his magic to secure a car payment that perfectly fit my budget. Jazz’s expertise and dedication turned what could have been a stressful process into a seamless and positive experience. Together, Luca and Jazz represent the very best of Richmond Lincoln, making my vehicle purchase a memorable and hassle-free journey.

They were professional when showing the car and it's - antoinetteaytes

They were professional when showing the car and it's features. It just takes too long to fill out the paperwork. I want to fill like I am getting the best price for a car, but when they have to run back and forth to the Mgr it makes me think, I am not.

Service advisor was very professional and provided - josephnjr73

Service advisor was very professional and provided feedback. Very knowledgeable of services provided and informative.

Excellent service and sales team! - carol.bowman77

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!

Great service and tmely,lear communication. - jnldrain1

Great service and tmely,lear communication. Wish toyota gave return customer incentive on the vehicle.

The associates were really friendly and courteous. - BartS

The associates were really friendly and courteous. Answered any questions I had. Excellent service team.

I will NEVER deal with these people again and I also - cyndijones1970

I will NEVER deal with these people again and I also encourage anyone that is thinking of buying - go somewhere else. Ashenbach cannot be trusted! I was sold a 2021 Ford Explorer ST. The vehicle had a Virginia inspection sticker that the dealer signed off on. (the vehicle was transferred to the dealership from NY). I live in WV. When I went to get an updated sticker, I was told that my vehicle did not have mufflers. It had a cat-back exhaust system - which is illegal in WV but also - IT IS ILLEGAL IN VIRGINIA! I reached out to the dealership multiple times and was told I would be contacted by management. No one ever contacted me. So that I could legally drive my car, I had to purchase a used set of mufflers from a 2020 ST for $1,500. All i wanted was to be reimbursed. It has been a month and a half and I am still waiting for someone to reach out to me to make this right. I have uploaded pictures of the exhaust system as it was, and a photo of what a stock system is. As you can see, there are supposed to be mufflers attached to the tips - I had none. Very disappointing that you care so little about what you sell and your customers that you cannot even reach out to make it right. If I could give a "0" i would!

Carlos was very helpful. - londonakeem

Carlos was very helpful. A former Marine; he was respectful, honest, and personable. I was very pleased with my experience from start to finish at Pride Auto Sales!

Purchased my brand new Atlas R-Line after a total loss - Ymstewart910

Purchased my brand new Atlas R-Line after a total loss and from the moment I walked in the door, Jose, Haben and Mariyia made the whole car buying process quite enjoyable. I had no intention on purchasing a car when I walked in but the rebates made it a deal I couldn’t refuse. I’ve since referred 3 other people to work with Lindsay as they made me feel at home and could trust them to not rip me off. Haben and Mariyia are awesome to work with! Highly recommend them both!

Bought my car in for service earlier this week. - Beverly_Hawkins

Bought my car in for service earlier this week. One of the BEST service experiences I’ve ever had. Sarah was my adviser - one of the most pleasant, patient people I’ve had the pleasure of dealing with. She and Nathan (Technician) went above and beyond for me. I don’t know last names, but I hope they know how much I truly appreciate all they did to ensure I was taken care of.

Great experience. - Jim

Great experience. - Abraham’s communication by phone and video brought us in as we had just had a bad experience with another dealer. He worked the negotiation, prep and follow up. - Isaiah and Joshua as Isaiah mentored Joshua. on customer service and documentation. Product knowledge and customer service seemed natural. to Joshua and Isaiah. - Joseph , General Sales Manager and Finance were definitely calm, fair leaders. They made the purchase process work through their salesmen and customer interface. Plus the General Sales Manager understanding when I noted three things that would make me “feel”” good about the purchase. We as customers can be understanding and not demanding which allows a dealership that operated as I saw. The vehicle was just what we wanted and the couple of things agreed sealed the buy. Dealer focus on process including initial list of questions made sense especially as Isaiah calmly and professional noted reference the questions to start. He noted the list of questions allows the dealership to understand and respond to all customers. Thank you. Good job

Excellent, knowledgeable, friendly staff. - Bick

Excellent, knowledgeable, friendly staff. On schedule and reasonable cost. They treat customers like they would like to be treated. Highly recommdnd.

I’m 56 and have purchased quite a few cars over the - James Martin

I’m 56 and have purchased quite a few cars over the years, and I have to say this was my first AWESOME car purchase ever! There is always something that lets you down—description of the vehicle, inadequate salesperson, inefficient support staff, hours of waiting, and nobody really knows why you’ve spent a whole day to drive away in your new car. The process always ruins my excitement, and I feel exhausted & beat when I’m finally handed the car key. Here, I dealt with the owner directly, mostly via texts (perfect for my crazy schedule), and his passion for quality, high-end cars, attention to detail, prompt replies, honest family-style service, as well as friendly, knowledgeable, detailed, and passionate-for-perfection support staff, made me so comfortable & confident in every way. I actually purchased the car over the phone & drove 3 hours to pick it up! A definite first for me! From financing to a speedy delivery and an awesome deal, Auto By Design is where you need to be! Hands down, the best dealership experience ever! If you want to be miserable and feel ripped off, go somewhere else. If you want to feel confident, informed, and like family, this is your place!! 10 Stars

I asked them to do the annual safety inspection earlier - Harvey723

I asked them to do the annual safety inspection earlier than the month required. They said “yes” and didn’t do it. I asked them to make sure my Michelin tires were at a specific air pressure and they didn’t do it. They took the car back and put correct air pressure but only in tires on the driver’s side. They asked if I wanted a car wash. I said no because I had just washed and wiped the water spots off the car. They returned the car to me wet from a car wash. They took the car back and wiped it down. Now I’m wondering if they did the additional $600 service they suggested and I approved. I don’t have a way to check that unless the car breaks down on the road. Also, the service representative I saw only once, Olivia. Others did her work – she’s young so I guess she was in the back having fun with the guys. Is this normal service under the new Safford management or just disregard for female customers as usual under the old Brown management? Not sure. Everyone was polite and pleasant. But I need correct service.

I recently bought a Dodge Charger GT 2021, as a first - yannagrant1011

I recently bought a Dodge Charger GT 2021, as a first Time buyer. Martonio Howard was the gentleman that helped me and made it so easy, we had open communication though out the whole process. He kept me updated with everything and responded very quickly. I would definitely recommend VINSDC to anyone looking to purchase a vehicle and to also first time buyers like myself. I wish I could give this more stars. Thank you Martonio for the great experience!

I recently purchased a GX550 Overtrail+ from Pohanka - phdskip

I recently purchased a GX550 Overtrail+ from Pohanka Lexus. From the moment I initiated an online inquiry to stepping onto the lot, Matt Vasenko helped me with the buying process, which was seamless and enjoyable. His communication was efficient, and he always responded quickly to my questions. What really stood out to me, however, was Matt's personable and genuine nature. There was no pressure, just a thoughtful approach to helping me find the perfect vehicle for my needs. Moreover, I'd be remiss if I didn't give a shout-out to Sales Manager Kirk Schwartz! His transparency throughout the entire process was refreshing, and he went above and beyond to ensure I had all the information I needed to make an informed decision. It’s rare to find such a dedicated team that truly prioritizes the customer's experience. In addition to making sure to help a Veteran! This was, without a doubt, a remarkable car-buying experience. I highly recommend both Matt and Kirk to anyone looking for a professional, stress-free, and honest approach to purchasing a vehicle. Thank you, Team Pohanka! ~Skip P.

We had the best experience with Moore Subaru. - MLewis

We had the best experience with Moore Subaru. Our salesperson, Keith Nelson, went above and beyond in finding us the perfect used car and ensuring everything was in working order. We will definitely be coming back for any future car-related needs!

I knew what I wanted when I came in. - Tim

I knew what I wanted when I came in. They had the best price around and made the process easy.