927 Virginia Used Car Dealers

Got a car with serious problems - WiwatK

I want to be fair and would rather share what my experience was like with lifetime auto connection. It's a bit long but very honest. I bought a Toyota sienna 2014 from lifetime auto connection on 9/18. The car had 55k miles and was $14,750. They provided carfax record and courtesy inspection by Firestone. The inspection looked great and the car ran pretty solid. When I took the car home it made some noise. My friend thought it's the hydraulic lifter. After popping up the hood, the coolant cap was misplaced by something else. The real cap was found hanging between tubing. The back wiper was falling apart. There go the courtesy inspection by firestone! I drove to chicago and back, took it to the mechanic friend at Toyota to fix the noise problem on 9/25. The mechanic checked engine oil which was below the dipstick!! The engine burnt oil pretty significantly (like around a total of 2 qts after 2500 miles within 2 weeks). The mechanic checked the car history and told me the car has serious problem, oil gel/oil sludge. This problem was well documented prior to or during the car auction. Acfording to the service log, the car was also taken to Toyota service center in Frederickbirgh to diagnose the problem with drive train while it was with lifetime auto connection. The problem is already documented in the service history and would be seen by all mechanics. I believe lifetime auto knew the car has serious problems. The mechanic said the only way to fix the problem (oil Sludge and burning oil) is to get a new engine which can be very expensive. The 60000 miles drive train warranty with Toyota was voided due to negligence. I called Lifetime Auto regarding the problem and to see if they can do anything. I just got the car for a week. I was told by the owner that the car was fine; The car was taken to Toyota for a recall; and Toyota denied the warranty because I wasn't the first owner. His answers really threw me off! The toyota service log didn't show any recall services performed while the car was with Lifetime Auto Connection. And toyota warranty is transferable. To make it worse, the owner blamed me for not purchasing his extended warranty. The owner should know better that no warranty will cover damages due to negligence. Simply these are just plain Excuses/lies. Be very careful when buying car from Lifetime Auto Connection.

First Car Bought - Humna Sharif

I bought my first car from here. The dealership goes over and beyond expectations of serving the customer on what they really want and what they're looking for. Great customer service, I would definitely refer family and friends to buy their next vehicle from such a great dealership Mazari Motors. Especially if you're looking for a used car and want full disclosure of car condition, you get what is advertised. Clean cars, excellent customer service, beyond fair prices, fast checkout, and overall a really good experience.

Unbelievable Experience - MariaRiveria

Great People, Great Service, Great Cars & Great Deals! I was in and out in minutes not hours. Will recommend to all my friends and relatives!

We bought two Van for our company from them in two - Mike Thames

We bought two Van for our company from them in two different time while ago, and we are still using them and we only did services and that is all. Today Nationwide Motors pop-up on our computer and I give them my experience. Thank you Qadire and we will see you soon for more.

Great deal!! - mark

I hight recommend this dealership, they have very nice cars and they got me approve with low down payment. I will come again soon for second car.

Engine locked up, took a total loss after 3 weeks of purchas - 2018 Customer

My brother and I purchased a car here for $3,100 & left satisfied. Three weeks later the engine locked up and the warranty included in the purchase did not cover diagnostics to determine why, which would have cost $665 out of pocket. The warranty covered up to $1,000 in repairs but was no use to us, although we paid for it. Because our mechanic had no history of the vehicle, the initial diagnostics could have led to a need for another depending on what was found, costing us more money you be paid out of pocket. The dealer was willing to find us a discounted engine and finance 50% of the engine upfront if needed but not willing to refund any amount of the $3,100. My brother and I took a total loss on the vehicle after 3 weeks of purchasing the car and are back in the market for another car.

Purchased my son’s first vehicle from them and ate very - Davis Hogan

Purchased my son’s first vehicle from them and ate very pleased with their service. Great communication and post-sale service. Highly recommend!!

I would like to say that I am one of those people who... - jhormuth

I would like to say that I am one of those people who rarely write reviews, so for me to take time out of a busy day to do so means that something must have really moved me. To start let me give you a little information as to how I view things so you will understand where I am coming from. First and for most the most part I am a realist, meaning I understand how thing are and know they are not always going to be perfect. Second customer service and attitude are huge in my purchasing experience, and will cause me to keep going back to the same place time and time again. Third is how a company handles its issues and deals with its customers during that time. With all that given let me tell you about my purchasing experience. I was looking for a car for my wife and I just to enjoy, a third vehicle for weekend trips and such. I managed to find an extremely nice 04 BMW 330Ci, convertible; it was a one owner, local vehicle that had never been in an accident. I did a fair amount of research on this car and local (within 300 miles) competitors. After all my research I found that my best purchase was right here, 6.7 miles from my house at Select Automotive. Mr. Loizou, the owner Select Automotive, had his inventoried 04 BMW priced thousands less than his competition and an amazing sales staff to boot. That brought me into a win, win situation by choosing Select Automotive. The 04 BMW was in great shape and I am extremely happy with my purchase. I still have about 1500 dollars worth of work to do and make it my own, but that is for new rims, Halo headlights, and things of that nature. Even with that additional money I am still 1500 dollars cheaper then the next closest competitor. That sounds like a victory everyday of the week. I knew going into this process that any car I bought would have something that I would change or need to fix for my liking. I am buying a Pre-Owned car and saving thousands from new car prices. If I wanted it to be perfect, just like I wanted, I would have ordered it brand new from the factory and spent four times as much. Bottom line, George Loizou has built a great dealership in, Select Automotive, and has put together a fine staff led by Carter Bell, Craig Beldo, and George Small. They have and sell great Pre-Owned cars at great prices and take care of their customers. If you read negative comments or hear bad things on these folks, be cautious of how much you believe. These guys bend over backwards to help people and put trust in people whose track record says they shouldn’t. Select gave me great customer service, had a winning, friendly attitude and has earned a customer for years. As I said in the beginning, I rarely write reviews but felt compelled to sing the praises of these folks. Wish I saw this in more places.

The salesman JR was extremely helpful and thr explorer - paragoncustominteriors

The salesman JR was extremely helpful and thr explorer was what I was expecting. So I bought it..

One of the Best - mclaughlins4

Purchased a Suburban there last weekend. Billy and Andy continue to work with me throughout this week to be sure everything is just right. We talked on phone beforehand and based on needs and price point, they recommended a Suburban different than the original one I wanted and it was best move. I bought it. In and out quickly, no bull. Best customer service and they do it right. Will definitely go back and recommend.

I was really pleased with Joe and found him to be very - urgreatestfan

I was really pleased with Joe and found him to be very supportive since we were working with a classic car and "number matching parts". We had worked through some logistical issues as I am long distance. Between the time I stated I wanted the car and had an inspection date ready to go, more people became interested in the car. He assured me that I still had my position as first after another buyer blew through the time window he was given. Instead of confirming the date, Joe told me that we couldn't go any further and we needed to get the deal done as there were others interested. He had not responded to an email the day before summarizing what we agreed to which included scheduling the inspection. Basically, as I pointed out, any long distant buyer can't compete with a buyer who can walk in and look over a car before giving a deposit. I was shocked after all the promises of ethical dealings that this became a pressure campaign before I could get the car inspected. That is a $600 commitment on my part. I would say that represents and serious buyer. Very, very disappointed. I am reluctant to try to buy a car long distance again. Caveat emptor.......

Top Gear Motors responded quickly to all my questions. - Betsy

Top Gear Motors responded quickly to all my questions. They were honest and fixed a small part on my car prior to purchase. It was a positive experience, and I would recommend them.

Guy has been wonderful and professional with my car... - londalicious

Guy has been wonderful and professional with my car shopping experience. Every step was a smooth transaction. Every detail was explained to me and all questions were answered. It was a pleasure working with him and will remain a customer to Guy for all my car inquiries.

Excellent, responsive personnel - MaS0nG1213

OneStop was helpful, friendly and no hassle. I would recommend checking out their inventory. Charisma was very helpful in answering my questions and with the purchase.

Tommy is awesome and he is going above and beyond to help - Alan T

Tommy is awesome and he is going above and beyond to help me. I appreciate his rapid responses and his accurate answers.

The salesman was nice enough but the car did not meet my - MarionHolloway

The salesman was nice enough but the car did not meet my expectations. However, based on the asking price, I should not have expected anything nicer. It was raining and they did not have umbrellas. The salesman did not meet us at the specified time, but that was not really a problem because the car was nothing like what I had hoped to find so we left without seeing the salesman. The building was unimpressive with a shattered entrance door and generally worn out look which does not instill confidence.

757 Auto Brokers is an incredible dealership. - ohsoftsky

757 Auto Brokers is an incredible dealership. They are trustworthy and honest, they offer great deals, they are flexible and friendly. They are a local small business and they really focus on the individual customer. I had the choice between multiple great quality, well-maintained cars in my price range, and I saw that there were similar options for other price ranges as well. I was worried to be trying to buy a car, but Julia put at ease immediately! She never pushed me to pay more for a car than was in my budget, and when showing me cars even accounted for DMV fees and state tax so I wouldn't be stuck with an unexpectedly too high final cost. She never rushed me in my decision-making and made sure to really explain all of my options to me. She never over-promised, and always made sure to stick to the facts when talking about the details of the car. When a pre-sale inspection revealed a couple of minor cosmetic issues with the car, 757 Auto Brokers were quick and efficient about getting them fixed. They never even mentioned the idea of charging me for the issues. They even offered to adjust my buyer's contract to include mention of the cosmetic issues so I could buy the car sooner and bring it back for the touch-ups and still feel safe knowing I wouldn't be charged unfairly. My saleswoman, Julia, was incredibly kind and friendly, as well as competent and knowledgeable. I have now been driving my car around for a week, and it is an absolute dream. I would recommend this business to absolutely everybody looking for a used car! I truly cannot recommend them highly enough!

Quick response but car had been wrecked. - Waynjbrown

Quick response but car had been wrecked. Did not inquire further about the vehicle but at least they replied

Do not go here - G35skyline

I bought a g35 from here. Biggest mistake of my life i swear. I wouldnt recommend buyin from them unless you want a car with a salvage title. All their cars were bought from salvage auctions, i found that out because i tried to trade my g35 in for a manual one and then the dealer i was trying to trade my car in with gave me the carfax on my car after they appraised it. Yes a&r motors told me all their cars been in accidents but when i asked what happened to the car i bought he told me it was a fender bender and thats it, he said thats all that happened.... Not the case. My car been in 5 accidents and has been totalled once and air bags deployed twice. I got screwed over. I should of asked for the carfax i know. But after i found this out i went back up there with my parents and he told me he doesnt even pull up the carfax then he tried to act like he didnt know the history on the cars. When i bought the car i went with my friend and im only 19 i should of went with my parents since it was my first time but its life i guess. Now im in dept of $12,000 for a car thats not even worth a 3rd of that. I would advise everybody to skip this dealer. I wish i did.

Think before you stop there - Marnie Lacy

I brought a 2003 dodge neon in March 2016 and broke down in April 2016 because of the transmission so left me with no car

Customer service has always been a Strong Value I welcome - Alice M.

Customer service has always been a Strong Value I welcome deeply!! After finding out that this mechanic sold used cars it turned my car buying life around. Why not purchase a vehicle from the mechanic that would know the vehicle inside out. I am very happy with the help and financing that was provided by Ms. Shakina. Very friendly and caring environment. Thank You, Alice M.

So I have been searching online for a reliable commuter... - Claire171

So I have been searching online for a reliable commuter car. I'm a very careful buyer, I read reviews before going to any dealer. On my search I came across Altech Cars Ltd and they had a few good reviews. This dealer had a good selection of camry's and corolla's with really good prices. So I made an appointment with Bob, he a very nice person and very polite. I finally arrived at the dealership and this was a very nice place, not what I was expecting. So we went on the test drive, the vehicle ran great and it was VA inspected. I bought the vehicle, and im a very happy and satisfied customer. My vehicle is running great, and this review is to show my appreciation. Thank you so much

I’ve contacted them three different times/ways and they - Marylandmaven

I’ve contacted them three different times/ways and they have not responded to me about a car I’m trying to purchase from them. So they can just keep it.

Best used dealership by far in the area. - BMichael

I can not tell you enough about how Auto Chiefs made an amazing impression on me on my visit to the dealership. The guys there were very non-assertive, yet attentive of their customers. They are honest, and I got to meet most of the guys there. They told me the truth about how the process works for them, and how they buy and sell vehicles. The service manager was great, i had noticed a slight problem when test driving a vehicle, and as soon as I came back from the test drive he had talked to me about the situation; and even shared in the service records for the vehicle. The Manager was great also, he had helped me understand their financing options, and coverage's after I left that evening. The process is never easy finding a new vehicle for yourself, especially if it is a used one. These guys made it possible for me to find the right truck, in a overcrowded market of NOVA. If I were to personally recommend a dealership it will be these guys.

Pleasant staff who listened and created a great buying - Randy G

Pleasant staff who listened and created a great buying experience. Easy to work with. The car on the lot was as described in the sales listing. They allowed my mechanic to look over the car for my peace of mind and completely handled all the DMV filings and paperwork...I'm completely satisfied with the results.

Autoland has left me stranded with a broken car and an - Tiffany Hall

Autoland has left me stranded with a broken car and an empty wallet. Owner of this location, Hashmi, Shamim is same owner of Thornburg location. I trusted them because they gave me a 15 days contract to return the car after I got Pre-purchase inspection done with Infiniti if I found any issues! Well def did! Had an oil leak, sunroof leak, etc Took it back to their Thornburg location. They did not take vehicle out of my name. They kept it over 30 days then claimed it's all fixed! NO... 2 days after getting it from them oil issues started again and it started smelling. It now was towed to a shop and sitting needing $15k engine replacement. The sunroof is still leaking. I am paying a car loan on a vehicle for next 4 years that I can not even move, shouldn't be in my name, can't afford to pay a $15,000 engine replacement on and credit is tied up on this vehicle so can't even get another one to get my 3 kids around! 'Disappointing' doesn't begin to cover it. They also post signs saying they are BBB members BUT not and have a F rating! This is not a trustworthy place, same owner of Thornburg owns this location Save yourself the trouble and do not give them a cent. They sell anything but quality cars and give contracts but they are no good. Avoid at all costs! We went yesterday to the Thornburg location and they have taken every car off the lot and shut it down there. We went to the Fredericksburg location and the owner of both locations, Hashmi, Shamim told Stafford Sheriff's Office and Police officers he was not the owner, (Incident #2024011187) and go to Thornburg location and see Khalid Mirza who is the location Dealer Operator. Upon arriving there is when we noticed the entire dealership is now closed up and no cars on the location. He refused to come speak. The Sales Person, Jessica Crane Brendle Hawley (who has no license and not sure how she can even be a sales person) was there boxing the office up with movers and tried to have us charged with trespassing when we had Spotsylvania officers meet us there. Everyone should AVOID at all cost!

Deceptive sales practice - Leave the lot, expect nothing after

Purchased a vehicle in which I asked 3 times for photos for body damage upon arrival, the tailgate was broken in three spots he informs BBB his missed that area but yet found the smallest ding on bumper to photo? car arrives the check engine light goes on the next day, moon roof breaks, tires too big per dealership for vehicle ect ect states not party of warranty....wants to fix the tailgate under his term and his small dealer rate when I have 3 viable repair rates from dealerships which don't come close because he just wants to put a band aid on the fix. This guy knew what he was doing right from the start since he missed such damage and caught the little scratches everywhere else but three times after req. photos somehow blew by those.....now I had to hire an attorney yest to collect on fee's to repair....very dishonest salesmen, think twice before purchasing if you want someone trustworthy. I was very upfront with him, and he took me for a ride!!!