942 Virginia Used Car Dealers

Zero stars...They sold us a broken vehicle that we... - CrowBarBullies

Zero stars...They sold us a broken vehicle that we overpaid for to begin with and now refuse to fix it even though the condition was pre-existing as their mechanics simply shut off the check engine light. Do not buy a car from here as the risk of buying a lemon is extremely HIGH and their crooked unethical behavior will leave you out to dry. Seeing as though this will not allow me to comment on your post full of lies trying to deceive the public I will extend my explanation. We have an estimate from a nationally recognized Meineke only 6 days after our purchase on the 19th that shows $4,700 in pre-existing damages. You did not offer a Cancelation warranty which in compliance of NJ state law you are violating and will be sought after by the law in civil court to correct this injustice. Simple matter of the facts are that we spent $6k on a car that your salesman George displayed to use as having no underlying issues. Facts of the matter are that your vehicle had pre-existing faults that were your and still are your responsibility to fix under merchantability and fitness warranties that accordingly to NJ state law you ARE required to uphold by and are currently conducting illegal business practice. You sell lemons and upon further investigation I have found many many other negative reviews with the same situation as mine. I won’t stand for bad businesses like yourself to continue illegal profitability.

I’m very happy with car Would recommend to anyone - rogerball421

I’m very happy with car Would recommend to anyone looking to buy a new vehicle 🚗

I bought a car!:) - 1Happyday2u!

I bought a car from Harrisonburg auto mall today I never expected to to get a brand new car! Chris Simmons helped me get a brand new car! He was so awesome and wonderful never in my life did I think I wpuld ever have a brand new car thank you 100 percent Chris I am so grateful God bleas you! Respectfully Betsy Holmes

I called and spoke to Jada and made the appointment. This... - larsenr

I called and spoke to Jada and made the appointment. This dealership had THE car we were looking for. We were greeted by the receptionist and Jada came right over. She made the buying experience a breeze.

Very satisfied!! - mw

The staff was excellent. Everyone was knowledgeable, friendly, and answered all of my questions. Great experience, great service. I would recommend them to anyone looking for a good quality used car, I've never been happier!

I purchased a Honda Element just 3 weeks ago. When I... - Tia Shrewsbury

I purchased a Honda Element just 3 weeks ago. When I drove it, I noticed a chip in the windshield so I pointed it out to Clay, the salesman who was nice at the time and said he would have it taken care of and fixed for me. My dad and I made sure of this before I purchased it. Clay got in touch with me and made an appt to have it fixed. I drove 2 hours to come back to town to have it fixed for him to have it for almost 5 hours which I then called to check about it,which he then tells me that the polyurethane couldn't get inside of the hole and that the only other option would be to replace it and he said but he couldn't do that. My dad got on the phone with him and told him he had said he would have it fixed whether it be fixing it or having it replaced and Clay just said he couldn't do anything about it. We told him I would be reporting him to the Better Business Bureau and he was a smarty and says ok. Basically I feel like he got his sale so what else does he have to do after lying to my face. I am NOT happy about this.

we bought 2004 Dodge Durango on 2/17/20- oil leak, take... - Jane

we bought 2004 Dodge Durango on 2/17/20- oil leak, take back to them, took them more than week to fixed. my husband have to call them so many time, never recommend this dealer. Bad service.

This place was awesome they helped me get into an - kiver2024

This place was awesome they helped me get into an affordable car even though my post divorce credit sucked. The accord gets me back and forth to work. Of course it had some minor problems, but it is a used car. I got what I paid for and expected.

Bought a lifted z71 diesel truck front bumper had some - School bus 111

Bought a lifted z71 diesel truck front bumper had some paint coming off of it the told me at the time of purchase they would take care of it it’s been almost a month now and nothing they won’t even respond to my text buyer beware they say one thing to get you to purchase and after that forget all about you would never purchase another vehicle from them

They were very efficient and accomodating. The follow up... - daziner64

They were very efficient and accomodating. The follow up after the sales has been thorough.

I found my dream truck at Titans Motors Inc. - Denise D

I found my dream truck at Titans Motors Inc. I came all the way from Dallas to get this truck, and it was worth every mile! Enayt was incredible to work with. He made the entire car-buying process so simple. He truly went above and beyond to make sure I felt welcome and taken care of. I highly recommend Titans Motors if you're looking for a great used car. They have an incredible inventory, and everyone treats you like family. You definitely want to check them out if you're looking for your next car. - Denise D.

I made appointment for an inspection sticker. - fish204

I made appointment for an inspection sticker. In the past, wait times have been excessive. Working with service rep, Krystal Carr, was seamless and excellent. She stayed on top of progress with the job and informed me as soon as the service was complete. I felt like an important customer. Thank you, Krystal!

What I have to say have already been said in previous... - kevinubsanders

What I have to say have already been said in previous reviews. Liars, they have ppl call you, tell you you're approved for $20,000+, get you there and come up with something else. Sad things is Chris gave me the feeling that he already knew what was going on. People been complaining about the same thing with this dealership. How much more proof is needed to see there's some shady stuff going on? What's even sadder, there is at lease one review where a guy experienced the exact same thing as I have. The only thing different is the approval amount and what he had to pay. These ppl are liars and should be closed.

Purchased 2016 Porsche Cayenne 6/13 from Moe. - captl757

Purchased 2016 Porsche Cayenne 6/13 from Moe. I've had my vehicle for a little over a month now. Purchasing vehicle was easy. Initially the Porsche I wanted had issues, Moe was transparent and upfront about it. I only wanted to purchase a Porsche (no other make). Mo was able to find me another Porsche> get me approved me for a newer model Porsche, Cayenne. Car rides great! I also purchased warranty for 2 years or up to 24,000 miles. Awesome! I received my hard tags before 30 day tags expired. Super siked! Mo communicated every step of the way, with updates and follow ups. I appreciate his tranparency! My only take away is car needed oil change (oil change indicator is on), dealership charges $600.00. Also none of my tires have sensors as well as I did not receive key for my rims. It would be nice to know if Carstop could help being I paid over 20K for this vehicle and put $5K down. This is only reason I did not give 5 star

ADVISE!!! If you don’t have knowledge of buying used cars... - Why Lord

ADVISE!!! If you don’t have knowledge of buying used cars PLEASE DO NOT ATTEMPT TO TALK TO THESE PREDATORS! You’re welcome and thankyou

AVOID THIS PLACE - Fraud victim

Got ripped off here. Big time. Took my check, cashed it, took $$ for car delivery, and I've seen or heard nothing since. Now won't answer calls and i live outside area. xxxx!

Very good experience wood recommend to anyone who is - artism472

Very good experience wood recommend to anyone who is interested in baying a car very professional

What absolutely great people! - Cat

What absolutely great people! Everyone I met was friendly, HONEST, knowledgeable, quick and down to earth! They totally worked with us and made the experience totally painless which has never been the case for me when buying a vehicle. Won't ever go anywhere else!! ❤️

Great deal - mik holdorf

I went to Auto Liberty on the coldest day after new year. I was greeted by Sammy . He took me right to the 3 car choices. I decided to buy one of them. He was very patient with my questions and he was very knowledgeable of these vehicles. I bought a 2010 Honda Accord. It is a fun car to drive/ nice size for parking and great for mileage. It took a little longer than I expected to process the loan approval, then all the paperwork before I was done and could drive home. Finance Manager and everyone at the dealership were very nice! I could not be any happier with their service and I would not hesitate to recommend Auto Liberty and Sammy to anyone looking to buy a good car.

Beware! - Single mother taken advantage of!

Beware! Crooks. Stole from a single mom with two kids. Do not go there. Beware they just keep changing the name! Bought a car for 9k brought it to the dealer to get looked over because the dash lit up like a Christmas tree after 1 day. It needs over 11k in work to be roadworthy. Tires, upper and lower control arms,rear control arms, tires, timing chain, water pump, gaskets oil sensor and some other stuff I’m forgetting. It’s a mechanical basket case. It’s essentially mechanically totaled. The question is not “if they will rob you” but for how much. 1447 S military highway Chesapeake VA 23325 is the address. Don’t be fooled by the new name

The owner is very rude doesn’t know how to talk on the... - Anawabi11

The owner is very rude doesn’t know how to talk on the phone. Let’s see how long his business lasts with that kind of customer service. I will never buy a car from here nor will I refer anyone I know.

Very nice, quick results - Robert

We were looking for a truck. We looked online first and liked a few. Drove down, they didn't have the truck that we seen online but they had others. We looked at a few. Test drove it. Talked about numbers and left an hour later. We also traded a car in to them. It was a very nice experience overall.

They did a great job , no complaints, just keep it up - berthamarc2974

They did a great job , no complaints, just keep it up thank you for everything..

Despicable - FREETOWN LEONE

THIS IS A WARNING!! PLEASE DO NOT BUY A CAR FROM THIS COMPANY. THE OWNER`S NAME IS MUSA AND HE`S A FRAUD. HIM AND THE FINANCE COMPANIES ARE FRAUDS. FINANCE COMPANIES KNOWS THAT HE SELLS xxxx CARS BUT OFFERS TO LEASE IT ANYWAY BECAUSE YOU HAVE TO PAY THEM NO MATTER WHAT. HE PREYS ON PEOPLE THAT DONT KNOW MUCH ABOUT CARS. I never done this before but what this dealership done to is ridiculous, pathetic etc. The owner`s name is Musa Nazary. He`ll come off as nice guy at first but an asshloe at heart. He based his business on purchasing bad cars at auction that looks good on the outside but bad on the inside(Literally). I bought a car from him in April via a financed company. The had some detectable minor defects and the deal was he would fixed them if I bought the car. I did not trust his word so I made him signed that he`ll fixed the issues but he did not. In fact, he made it worst. His mechanics are the worst. So I bought a car from him in the mid of April of 2016 and in the first week of June the car totalled. I took it to my mechanic and he told me that the car had a huge hole in the engine. My car was making a weird noise after he claimed his mechanics fixed it (which they didnt) Everytime I tried to get hold of him, he never respond. After I bought a 2006 Mazda 6 from him, the following week I took it to his mechanics to fixed the problem they made it worst. As soon as I left his lot the car kept making a weird noise. I called his assistant(useless girl) and report the issue to her and it seems like she knew that the car a bad from the beginning. I told her I was going back the next week to fix the noise and the other issues he promised to fixed. The next week I went there, he fired the mechanic that fixed my car telling me that he has an attitude problem and never on time and not good at his job etc. This was the first time I started to hard trust issues with him. He told me to come back the following week. I went there and he said he hired the guy he fired because he cant find another person to replace him. This was shocking to me so I told him that I`ll wait for the other mechanic to work on my car instead of that guy. The other mechanic told me that the nosie occured because the guy he fired and re-hired did not placed the parts he took out of my engine, when I asked him if its a big issue that needs to be taken care off, he assured me that its no big deal and I can take the care back nextweek because he`s booked for that day. The following I`m supposed to take the car to him it shut down on me on the interstate.

Cheapskates and slimeballs. - danp3219

Cheapskates and slimeballs. They might treat you decent if they know you have money but they treat you like dirt if they think they are above you

I live in Tulsa Oklahoma and found the perfect car... - Capt H

I live in Tulsa Oklahoma and found the perfect car through USAA at Koons Outlet in Virginia on Friday during my lunch break. Asked for info and Kori immediately got me all the info and then some. Flew to Virginia Saturday, walked into dealership at 5pm and walked out with everything done by 6:30PM. They replaced a tire at no cost and Joe was great with getting the paperwork done fast. Transparent pricing, professional staff and went the extra mile to quickly solve the few small issues that happened. Now I just have to drive my new car 12 hours home!

No hassle, vey expeditious, no pressure, very - Pabloroldanmodrak

No hassle, vey expeditious, no pressure, very accommodating, good customer service, I would recommend to anybody.

Best Experience - XLEHighlander

Thank you for a great deal. The salesman was very professional and there was no pressure to buy. My experience was great. The Manager provided excellent service. He was very helpful. Ronald

The service was great, no pressure, they work hard to - Syd

The service was great, no pressure, they work hard to help you find what you're looking for. Greg and Merk make a good team 👏🏿

Excellent car buying experience - Suzanne

Walter was terrific. He worked patently with us and provided all the information quickly and accurately. The car was exactly as described and he made an out of state transaction easy.