959 Virginia Used Car Service Centers

Mr.Ahmed who works in the service department at Safford - cc38cc

Mr.Ahmed who works in the service department at Safford Brown's Nissan in Fairfax Va. took care of me very well on 5/24/24 when I took my car there for an oil change. I purchased my car from there about a year ago. Mr. Ahmed went beyond what was neccesar to make sure I was a satisfied customer. He was fantastic and I would recommend anyone to use there service dept. and/or purchase a vehicle. Derek.

Great First Impression - Ganswer

First time at this dealership for an oil change. Nice guys and beautiful atmosphere. My car was also washed and vacuumed after it was serviced.

Recently, we were returning from a long roadtrip and the - outwest713

Recently, we were returning from a long roadtrip and the oil light lit up in our Outback. We were still about 60 miles from home and were anxious about pushing through to the end to go to our local dealership the next day. We googled for the nearest dealer to our location, which happened to be Safford Brown in Manassas, VA. Upon pulling onto the lot, we were greeted by one of the sales reps who happened to be outside. He was very friendly and directed us to their service department. As soon as we walked into the service department, we were greeted by Mr. Shay Phillips. He listened attentively to our situation and problem, assured us he could help, carefully explained the steps their maintenance guys would execute to determine if we had a simple problem with just needing an oil change, or a more serious problem with a leak. As Shay had indicated would be the case, the maintenance team got to us very quickly. Within 45 minutes, we had good news that all we needed was an oil change. Shay was very professional and caring. Rather than worrying that we'd be taken advantage of (as two older women away from home), we felt we were in good hands with Shay and his team. This experience speaks wonders for Safford Brown and renews our commitment to Subaru as our car of choice. BTW, if you are traveling far, especially on some dusty roads, get an oil change before leaving home and bring an extra quart of oil with you!

Staff was friendly and service was performed quickly. - n12345

Staff was friendly and service was performed quickly. The waiting room was clean and well stocked

My experience defies all the stones one has about buying... - Haybr

My experience defies all the stones one has about buying a car! It was professional, painless and fast. Have worked with me evry step of the way. I will definitely recommend Shannon Auto Sales to everyone. Than you so very much!!

I purchased a warranty through the dealership and later... - Dhuffman-frasco

I purchased a warranty through the dealership and later decided to cancel it. I spoke with Helen Sobe, who was originally very helpful. She explained to me that the process would take around 60 days and I would be refunded the prorated amount of the warranty I purchased. 60 days passed, nothing. I made repeated attempts to email and call Helen. Finally, after 5 weeks of emailing and calling I happened to call one day and got Helen on the phone. She told me that they had already sent to check of the refund, told me the amount, and that it should have been credited to my loan. Nothing ever posted to my loan, the finance company had no record, and was never able to get in contact with Helen again to inform her of this. I finally decided to stop by the dealership to find that the lot was empty and they appeared to be out of business. The warranty company had refunded Skyline Motors the balance of my warranty and as far as I am concerned Skyline never reimbursed me for it. So no I am out $2,600 and no extended warranty. Helen Sobe apparently had some kind of "medical issues" which prevented her from being at work. Rather than having someone else handle her responsibilities, and my issue, she conveniently let it slide until they went out of business. Now I will have to get an attorney involved if I ever want to see that $2,600 again. Does anyone have any additonal contact information for Skyline Motors? The phone number (703)385-1800 just rings and nobody ever answers. Any additional information on the owners would be greatly appreciated.

We had a 91 Mercedes 300E with 110k miles that was given... - fitnessduo

We had a 91 Mercedes 300E with 110k miles that was given to us by a family member who got tired of paying for the expensive repairs. The car was leaking fluid and would overheat within 10 mins of driving. With the low mileage, we decided to salvage the MB and to get it repaired when we had the money to spare. The MB sat inoperable and unsheltered in our driveway for about two years. When our son received his driver's license, the MB was towed to Springfield Motors. We explained that we needed the MB repaired to a safe and fully functional condition for our teenage son. They gave us a full estimate of $5k upfront, performed the tune-ups and repairs and had it ready for pickup within a week. The MB felt like a brand new car. We were very impressed with the service and my son was exceptionally thrilled to receive the MB as an early birthday present. We never had a single problem with the MB since the full service. It ran very strong and was extremely reliable. Sadly, due to a driver's error, the car was totaled in an accident 10 months later. The life of the MB prematurely ended. It had many more years and at least another 100k miles left before the collison. What a heartbreaker... *sigh*