1,340 Virginia Tesla/1000 Service Centers

Major issues with quality - Regret

Do not purchase from Lindsay Buick GMC unless you are willing to spend your days in the service center. Purchased a BRAND NEW Vehicle and it's in for 2nd service visit in 30 days. Even with photographic evidence the tag line I keep getting is that "these things happen" Turns out this shouldn't happen on a new vehicle and the fact that you don't know what is wrong because this is clearly a lemon is NOT my issue. Management is nowhere to be found... avoidance is key. Do yourself a favor and stay away.

Diane always remembers me and more important she... - goldenaura07

Diane always remembers me and more important she remembers my car. Everyone is helpful and friendly and wait area is really nice. Keep it up!

Your dealership is always very clean and absolutely has - MMF

Your dealership is always very clean and absolutely has friendly staff. Alfonso in sales has sold me multiple Volkswagen's and he has always made the car buying experience pleasant!

This is the worst place to get your car fixed ever. Took... - Hannahh54

This is the worst place to get your car fixed ever. Took them 3 months to make my car barely fixable shady company SCAM!!! Please do not take your car here if you care about it

Service Department is Horrible - vmisully

Not very good service, had to retur multiple times to get something fixed that they found during an oil change. When making appointment to get something fixed that they knew about. I would think they would order the parts

While I had a great experience purchasing the car, it has - danijosmith13

While I had a great experience purchasing the car, it has been a nightmare ever since. The service desk rarely answer phone calls and they hardly ever call you back if you leave a voicemail. It takes 5 to 6 calls over days or weeks before someone will answer the phone. I have had a transmission issue with my Jeep Compass since the month after I bought it and after a year and a half I still cannot get them to take care of the issues. I’ve taken it in three separate times, paid $600 for a part to be replaced and still having the same issues. Having my transmission repeatedly overheat for no reason, lock up and stop in the middle of the highway multiple times, and to simply be told that because they can’t replicate the error code they can’t do anything is infuriating. I don’t feel safe driving a car that I bought to have as a reliable vehicle. I was told that their warranty would be great and should take care of the transmission issues but have yet to see any of that. Almost year and a half later and I’m $600 poorer with a car that I don’t feel safe driving because the dealership I bought it from refuses to actually address the very serious and dangerous transmission issue. While the purchasing process was great it has been greatly overshadowed by the worst customer service I’ve ever interacted with.

Exceptional service! - VAHRealtor

Exceptional service! I highly recommend Jerry Miller in the Service Dept. He was very kind, professional and polite. Definitely, the best person I’ve encountered representing Lynchburg Nissan when you enter the service Department. He’s an asset to the Company.