1,340 Virginia Rivian/1000 Service Centers

Repair of my 2012 Jeep Grand Cherokee - James

This was the greatest service experience i have ever had. The service folks were rare; kind considerate a.nd helpful. They said it may take a couple of days to fix. Even gave me a loaner I am from Roanoke. I know where to bring my car!!!!

Emergency Service - blenna830

This dealership is so impressive. I was in town competing horses at the Virginia Horse Center. I called on a Friday and they saw me and got me fixed all on that day! Their professionalism and kindness helped me in a crisis. They are the type of customer service you do not see a lot anymore. Ryan in service was so easy to talk to and Richard their diesel tech knew 100% what was needed and got it done! They saved me in a crisis. I wish I lived in the area so I could use them on a regular basis! Thank you guys so much!

Have dealt with MCF for decades. - Chris P

Have dealt with MCF for decades. From sales, service, and bodyshop. Always on top of their game. Much appreciated..

service dept is awesome, many thanks to Eliot. will see... - drhammer1

service dept is awesome, many thanks to Eliot. will see you next time on service

My car purchase - lulu

My first car purchase at Jerry's was not the most efficient or pleasant and I almost walked away. The salesman simply had his own agenda and that of the dealership and did not listen to me. I finally gave him 15 minutes to get everything settled or I walked. He did and I left with the car I wanted. My second purchase went much more smoothly because I stated what I wanted, what I would not consider and the salesman heard me and helped me mover along in the process. Again I got the car I wanted and am very happy with it. I am also happy with the service department. Bill Ritenour has been my favorite helper but others are also helpful. There was a time period when I was using crutches to get around and everyone there was extremely helpful without making a big fuss. My handicap continues and so does their helping hands for which I am very grateful. :)

pleasant to deal with, helpful answered all my dumb... - howard_ph

pleasant to deal with, helpful answered all my dumb questions service on time as promised

The service reps here are very helpful. - Erniesledd3041

The service reps here are very helpful. Got me the best deal to fix the garage guys error!! Thanks ladies!

Needed a VA State inspection and they were very fast! - haroldstallard80

Needed a VA State inspection and they were very fast! Will definitely stop back in the next time I am in the area and need something done. Very clean and very nice people there!