65 Virginia Hyundai Service Centers

When I first started visiting this dealership in 2019, - Unhappy

When I first started visiting this dealership in 2019, the service department was wonderful. It looks like with their building's new improvements, there's been a change of staffing, and now who they have doing your check-ins are rude, cut you off when you are speaking and don't want to listen to any explanations you may have regarding the vehicle. If you don't want my business, I can always go somewhere else that will take my money. I don't need to be treated like I'm less than.

Came for state inspection, oil change, and whatever is - wwilds11846

Came for state inspection, oil change, and whatever is needed at 22,000. She introduced me to a sales manager who introduced me to a sales representative. He showed me a 2023 Santa Fe and 2024 Tucson. Costs were presented without pressuring me to buy or lease.

Very poor after-sales service. - freddycontrer69

Very poor after-sales service. I bought a part and it was obviously miscoded, it arrived with the correct part number but the part was not the correct one. When I tried to make the claim they responded that it was out of time, which was not true. I only wanted to change the piece since it had been the dealer's mistake and I couldn't get it. I will never go to that dealer to buy something, I will use other channels.