70 Virginia Honda Service Centers

I purchased a new CRV and didn't feel rushed in getting... - Lanretta

I purchased a new CRV and didn't feel rushed in getting the vehicle. Chris was a wonderful salesman and would go back to him again.

Continue to Return for Service - Chip

Under normal circumstances I would not travel 20+ miles to have service performed after a new vehicle is beyond warranty. But, because of the complete service dept at Miller Honda(and especially Amy, over the years) we even come back for oil changes. That now is approaching 10 yrs with our 2008 Honda Pilot which is serving us extremely well - Thank you !!!

Easy peezy service yet again!! Jenna is always on point... - mindee888

Easy peezy service yet again!! Jenna is always on point and absolutely AMAZING! in and you, back to work (sooner rather than later 😬) . Thank you!!

Thanks Maria Beckett!! - GloriaP

Thanks to Maria Beckett for the wonderful customer service! She hooked me up with Bluetooth and went out of her way to help me...she was very friendly and helpful. Excellent customer service!!! I had already purchased the vehicle from a private owner and didn't have a clue how to make the Bluetooth work. That afternoon I pulled in the lot and she walked over and took the time to help me knowing that it wasn't a sale for her. Now that's excellent customer service!!!! I appreciated your professional help...thanks again Maria!!

Wow service every time! - Wendy Golden

What a great, friendly dealership! Every time I take my car here to get serviced, Eric Tarzier has continued to offer customer service that just can't compare. He is always providing great advice and ensures that you are informed. The service team detailed my car(not an easy task for mini van that accommodates three small children). Everyone thought I bought a new car because they couldn't believe it! I brought my car in for an inspection today and I was in and out in no time. Eric took care of everything . Why go anywhere else? Thank you Eric!

When I set my appointment and visited the site for the - englishbrown

When I set my appointment and visited the site for the first time, I felt staff to be talking amongst themselves about personal issues, and I was told to fill out forms that I had already filled out and sent then once those have been located, staff told me they had not checked the email and did not notice. The forms had been returned already. When the staff contacted me about adding additional work, I agreed and then a few minutes later I did reach out to them by email and let them know that I did not want the work completed and then I wasn’t reached until the next day by staff to tell me they did not check the email timely and did not have the information to let them know that I was not looking for that additional work to be done when I asked to speak to the general manager he was very rude and abrupt. He would not listen to my points at all. He continue to cut me off and make his points to say that I need to pay for it no matter what when I picked up my vehicle, I found there to be, some sort of substance on the bumper that was repaired and had to wait for staff to come out and inspect it and remove it so I was not happy with my interaction with this site and I will take the same recommendation

BEWARE! Someone insured by Geico rear-ended my brand... - AMBD

BEWARE! Someone insured by Geico rear-ended my brand new car badly and Geico sent me here. Everything seemed fine when I got it back, even though it took 2 WEEKS to repair, instead of ONE. I went home, only to see that someone at the repair center had put a green dent/scratch in my door. I took it back the next day and they gladly fixed it. Everything was fine… for a moment. Just in case, I took it to my dealership and had maintenance look at it. They found: Koons put the wrong COLOR on my bumper (grey instead of blue!), didn’t replace the guard shield under my trunk that had been clearly ripped off (!!!), and the muffler was misaligned. BUT WAIT. THERE’S MORE. I then took it to another repair shop, the one my dealership sends its repairs to. Not only were there all the problems listed above, but MY EXHAUST WAS NOT COMPLETELY REPAIRED. They left things UNFIXED and part of the system still PUSHED INTO MY CAR! After so many promises from Koons that my brand new car would be returned to me as it was before the accident, I feel so ripped off and cheated that they would think these things would go unnoticed. The repairmen at Pohanka could tell the exhaust was still broken just by LOOKING at the car, before pulling it apart! Stay clear of this place. The employees are extremely friendly, but this is not the place to go for quality service.

Fit starter replacement with 42,535 miles. . The total... - David

Fit starter replacement with 42,535 miles. . The total bill ,including a $120.00 diagnostic fee, was $794.57. Not good for wear and mileage.

Very happy with this service! - Donnamooney50

I brought my car in for the 100,000 mile AC service. When I left, I felt very cold even with the settings in the same position I had left them! I realized I had to keep turning the settings down because it was very cool air. The technician did a wonderful job, I just wished I had asked for his/her name. I am going to from now on! Working with Waylon is always such a pleasure!!! Even behind the mask, you can see the great smile. I trust him which I have only said of one other service representative in my 50 years of owning a car. Thank you!

Life savers! - ubguilty

Kudos to your superb Service department. Our 2017 Azera engine overheating and we're on vacation 336 miles from home. Service representative Helen Reedy accommadated us with an emergency appointment the following morning. The staff along with the help of Tom Shaw had us on the road in a day and a half. We were able to salvage the remainder of our trip with a loaner car they provided! Thank you, Raul Torres Cross River,N.Y

Just had my first service with this dealership. - Margaret

Just had my first service with this dealership. While I had a fantastic experience buying a car here, the service experience was exceptional. ChiChi Ndeokwelu was phenomenal. It was well worth the two hour drive. I bypassed three closer dealers to come here and I have no regrets. ChiChi answered my questions and made it clear that I could contact him with any questions or concerns. It was like finding the best doctor. Sandy Jones in Sales was great, as well. Other dealers could learn from the way they treat people here. As a first time Honda owner, I am impressed. Thank you!

I have been using Priority Honda for about 1 1/2 years. - rodneyblount

I have been using Priority Honda for about 1 1/2 years. The associates are friends accommodating and always made me feel valued. Keep up the good work Priority Honda. See ya soon!😉