1,336 Virginia CODA Service Centers

We are from New York driving an RV towing a Jeep - Mulveys

We are from New York driving an RV towing a Jeep Cherokee. Our travels took us to Richmond, VA. The day after arrival our Jeep developed problems that couldn’t be totally fixed with a battery jump. A gentlemen at our campground recommended the Whitten Brothers Jeep/Chrysler Dealership. Excellent advice as it turned out! We called immediately and the live voice of Ash answered the phone. She recommended coming right in and someone would look at it. We couldn’t be happier with the service and attention we received from Tracy and Brent in the Maintenance Department. As busy as they were they were able to work us in with the possibility of having to leave it for a couple of days. That’s when Margaret stepped in from the Sales Department to help us in case we needed a rental car. As it turned out Brent discovered the problem and it was fixed and we were able to be on our way! We sincerely appreciate the efficiency, friendliness and support we received from all the personnel we encountered at Whitten Brothers. How fortunate your area is to have such an amazing business in the Richmond area. Many many thanks to Whitten Brothers…..YOU ROCK!!!

Fast service great customer service would recommend to - Carolanneramsey40

Fast service great customer service would recommend to anyone. Had my car in and out finished 3 recalls and ordered part for the 4 th recall very pleased overall just wish I wasn’t 2 hours away lol

Hendrick honda is an excellent place to experience your - Mmancinho

Hendrick honda is an excellent place to experience your sales and service requirements. Employees are helpful and courteous. Hendrick Honda is top notch when it comes to customer service.

Very good quality of work fast and friendly people would - Bonnieg63

Very good quality of work fast and friendly people would recommend Winchester SUBARU ANY TIME

Steve, my service advisor was extremely courteous and - Gbauserman

Steve, my service advisor was extremely courteous and helpful in resolving issues with the rear brakes on my Mini. He’s a real asset to Crown Mini of Richmond.

Service advisers are courteous, efficient and most - cc

Service advisers are courteous, efficient and most helpful. Mallory Bishop has been our service advisor for a long time, and we are grateful for her support.

We took it to have an oil change. - Ernest.hartless

We took it to have an oil change. We got there early and they were done before our appointment. Very friendly.

John Glover was awesome. - drake.james05

John Glover was awesome. He was polite and friendly, was easy to talk with and back and forth xx. Bought a new 2024 Tundra and even threw in a little extra. Will return for next purchase!

Excellent service. - workingant

Excellent service. The service advisor (Lesly) was very courteous, very accommodating with scheduling, took initiative to arrange for a loaner car, called back promptly, and kept me in the loop throughout the process. The mechanics was so thorough and checked the car meticulously and got the job done promptly. Thank you for the great service

Just a brief note to extend a special thanks to Mr. - jose

Just a brief note to extend a special thanks to Mr. James Woods who is my Service Advisor at Lindsay Lexus. Thanks, Jose A Brown

Very pleased with the time it took to change the oil and - tshowalter

Very pleased with the time it took to change the oil and rotate tires. was quoted longer time frame but came back sooner than expected.

Repairs well performed, but dealership has changed in - Pinasco

Repairs well performed, but dealership has changed in last 2yrs. A surcharge for use of credit card is a customer penalty especially at the high costs the service dept. charges.

My current vehicle is a 2020MDX which I purchased from - hawitz

My current vehicle is a 2020MDX which I purchased from this dealership. I have purchased several vehicles here and the service department has always been exceptional. My current advisor, Charles, is personable, professional and explains what he recommends be done and answers any questions I might have. He has always been able to schedule an appointment within a reasonable timeframe and ensures the service is performed within the expected time. Any additional recommended service is brought to my attention and is addressed as necessary.

Been a client for years and I can't thank Vijay, Rachel, - HondaBuzz

Been a client for years and I can't thank Vijay, Rachel, and their crew enough. Always helpful and professional.

Stephanie B went above and beyond to get me back on the - Ms. White

Stephanie B went above and beyond to get me back on the road as quickly as possible. She kept me informed each step of the way and responded quickly to any questions I had. Always a pleasure working with the Nissan team!

Ms.Brittney Tench , a loyalty employee always provides - Chris1234

Ms.Brittney Tench , a loyalty employee always provides effective communication, beneficial recommendations regarding vehicle services and/or inquiries. She does her best to manage scheduling in a timely manner to meet the customer needs.She also displays a considerate and understanding demeanor as far as her people skills.

Excellent emergency replacement of tire while traveling! - Rbrthorsey

Excellent emergency replacement of tire while traveling! Staff was kind, efficient, professional and timely. Many thanks

Brought my vehicle in for its first service with Porsche - BoxsterFan

Brought my vehicle in for its first service with Porsche Chantilly after purchasing the car from them as well. The two service advisors I worked with - Mike and Tiara were both super friendly and very attentive to ensuring I had a great experience. Overall impression of the Chantilly facility is excellent and a great ambassador for the Porsche brand!

I love my Acadia. - eingraham1

I love my Acadia. I know it isn't the fanciest car on the lot, but we drove 2 hours from PA to get it. Mike was very sweet and communicated well through the sales process. PENNDOT is taking their sweet time with my plates, but that is no fault to the dealer. I did not have a full tank of gas when we left the lot, the car was not freshly detailed, and it was not newly serviced....it was late at night by the time we were done with business, so I figured no big deal as I was so happy with our new 3rd row car. But when my car had some serious issues within the first month of purchase, I became a bit concerned. We hadn't even made the first payment and the AC didn't work, fan was loud...it needed a compressor. As we live 2 hours away, I was a bit unhappy with the fact I had to spend the gas in 2 vehicles to get it down and back. Josh made that right and made sure I had a full tank of gas when I picked it back up, I appreciated that. I became concerned again when I was told that my warranty did not kick in until 60 days after purchase....again we hadn't even made a payment on this new car and it was having problems.....however Armando told me he got some managers involved and we had no costs out of pocket - which was the right thing to do and I was very appreciative of that effort. I asked for the car to be serviced while there. I marked it on the paper when I dropped my keys in the drop box and communicated a good bit with Josh via text about that. It did not get serviced. (why the car didn't have a FRESH oil change when I bought it, I am not sure it was at 29% but that might just be a normal procedure so its fine). Armando in service gave me his card and told me to take it to any local GM dealer and he would take care of any costs. I appreciated him making that right for me very much. So in total, I love my car. I am not overly pleased with the issues with it - but I am very pleased with the dealer and staff making it right for me. Things happen, and instead of me being pushed aside, everyone went above and beyond for me. We are looking to buy another truck and as long as we have no issues in the future, we will be back down from Bedford, PA to get a Duramax.

Great experience this morning at Audi Chantilly. - frank_aguilar

Great experience this morning at Audi Chantilly. When you purchase a luxury vehicle you expect an upscale experience and they delivered!

The service department is definitely customer first - Michael

The service department is definitely customer first focused. Our Ford vehicles have certainly had their share of complications. However, the team at Battlefield Ford does everything within the means to make the customer first. If I were to nitpick, I'd share better follow-up contact (email or phone) would be more helpful. We're actually considering getting a new vehicle at this dealership soon (if the numbers work out).

Great service! - Kjaeger65

Great service! Work completed on time! Friendly and helpful staff! Only recommended what I require!

This dealer is great -- I visited other Acura dealers, - SteveKyiv

This dealer is great -- I visited other Acura dealers, but only Radley was willing to go the extra mile of locating THE car that I wanted at another dealership, so they traded for it, and they gave me the lowest price and the highest trade-in amount for my previous car (not an Acura), and the service department has been great. I can't imagine what else a car dealer could do, to earn and keep my business.

Purchased my 2015 F250 Lariat new and all service has - warre27

Purchased my 2015 F250 Lariat new and all service has been performed here up to this point. Customer service is very good. Staff is very friendly. The service here is what has kept me coming back. Call me OCD or whatever but this time around I noticed a little complacency by the technician. The service reminder sticker in upper left of driver’s side windshield stuck over top of partially removed previous sticker with grease smeared on it. Floor mats on driver side tracked with grease/oil. The chrome bug deflector had grease handprints on it. I have no problem with the service performed but I would think the mechanic would pay a little more attention to detail or have a little more pride in his or her work. Not a show stopper for me but I would hope that this would be addressed. Didn’t notice until I had left dealership or I would have discussed it with the service department.

Tara is amazing! - Katie Wyatt

Tara is amazing! She honestly is the reason I keep coming back for all my service needs!

I always have good experience when have service here. - Diane Hardy

I always have good experience when have service here. Such nice courtesy and treated promptly.

I went in for a software update recommended by Alfa. - Mesfin Ketema

I went in for a software update recommended by Alfa. My initial appointment was for Saturday morning, but at the last minute, I wanted to see if I could switch to Friday. Andrew advised me that it was no problem. When I arrived, I was immediately greeted by Andrew and directed to the waiting room. The work took under one hour and I was out of there quickly. The check out process was as smooth as the check in because of Andrew's efficiency and professionalism. My vehicle was returned to me as clean as when I took it in, which tells me that the maintenance staff take appropriate steps to achieve that (gloves, paper floor mat, and temporary seat cover). Excellent service!

Have leased 3 Qx60 SUV’s and have always had good - James turner

Have leased 3 Qx60 SUV’s and have always had good service a dnd when we had a problem with Infinity finance they had our back.

I get my 2005 Honda crv serviced at your dealer and - mickiej1

I get my 2005 Honda crv serviced at your dealer and have for the 15 years I have lived in crozet virginia. David Sloan has been is my service writer and he has done an amazing job all these years. He is always so helpful and takes the time with me for advice on what my car needs. Yesterday I stopped in with no appointment and he took time to check my oil level and replace my batteries in on my keys. Hes so knowledgeable and helpful. Just wanted to give him the great review he deserves. Hes amazing!!!