1,340 Virginia CODA Service Centers

I have had several of my cars repaired at several other... - DavidBeach

I have had several of my cars repaired at several other places before but from now on Woodall will be my first to go. The customer service was great. Jim look after my car like was his , great body work from fender to fender. No problem in getting my free rent car for my wife. She was very impressed on the service that we recieved. David Beach

brought in my vehicle for a recall fix and state... - me

brought in my vehicle for a recall fix and state inspection. I had brought the guy at the counter out to the car to show him that I needed the inspection sticker a little more to the left because it had been in my driving view, also asked if he would get me a price on fixing my trunk latch which seemed to be loose. He said he would get me an estimate. when came back to get car they had taken it upon themselves to temporarily fix my latch and then charged me 48 bucks for a dollar store glue job. They never received a signature to repair my car, so this was an unauthorized repair. The glue job lasted 3 hours. On top of that they ended up putting a huge crack in my windshield when did inspection. Discovered the crack when went out to the car. They said it was already there, no it was not! It would have never passed inspection if it was there. manager was very rude and threatening to my husband and told me he was only going to fix the windshield for me not for my husband. horrible customer service and a bunch of liars!!!

Very poor after-sales service. - freddycontrer69

Very poor after-sales service. I bought a part and it was obviously miscoded, it arrived with the correct part number but the part was not the correct one. When I tried to make the claim they responded that it was out of time, which was not true. I only wanted to change the piece since it had been the dealer's mistake and I couldn't get it. I will never go to that dealer to buy something, I will use other channels.

Do yourself a favor and go elsewhere! - jen_dd03

Do yourself a favor and go elsewhere! This is the SLOWEST, most incompetent dealership for repairs and maintenance. They drag their feet, don't know how to communicate both with each other as well as you, the customer, and there are always problems when dealing with them. O wr all, they do not value their customers and it shows