1,340 Virginia CODA Service Centers

My experience defies all the stones one has about buying... - Haybr

My experience defies all the stones one has about buying a car! It was professional, painless and fast. Have worked with me evry step of the way. I will definitely recommend Shannon Auto Sales to everyone. Than you so very much!!

I bought my car here because various dealers in Stafford - Kath

I bought my car here because various dealers in Stafford and Fredericksburg did not seem interested in waiting on an older woman ( or maybe because I was just a woman). I sat in one dealership for more than 30 minutes waiting for someone to talk to me while others were helped immediately. And i was wanting to see a vehicle I was really interested in. Nothing. Angry, I went home and car shopped online. I ended up calling Sheehy of Springfield and in three days had a car I had not thought of buying but became the best decision I ever made. I just had my first oil and overall check and massively pleased with the service and the people. I lucked out and found the best dealership I could hope for. Won't go anywhere else despite having to drive 35 miles on I95!

I bought 2 cars from Ashland Sheehy Ford, over past - rmedlin

I bought 2 cars from Ashland Sheehy Ford, over past several years. Service Dept has been great, Tammy in Service Dept, great to work with

Great customer service with awesome amenities to work - evd927

Great customer service with awesome amenities to work remotely! Recommend using this dealership for your Infiniti needs.

I just purchased my first Lexus after owning Acura... - fscottpeer

I just purchased my first Lexus after owning Acura vehicles for the last 20 years, and chose to visit Lexus of Richmond for service. My first experience with Lexus of Richmond was outstanding. From the moment I dropped off my LX570 I received a warm welcome, they provided their full attention, made me feel as though I am their only customer and I am valued as a customer. Craig Taylor, Daniel Dejarnette, and their team provided world-class service with talented and caring people. They were attentive to my concerns, went above and beyond to resolve any issues and keep me updated on the status of my vehicle, and the team had my vehicle turned around quickly. They clearly explained and articulated what my vehicle needs, delivered when promised, and never made me pay for a part or service that is not needed. These professionals exceeded all expectations, made me a lifelong customer, and I will certainly steer business their way.

The team in the Service and Parts Department are true - burnsd527

The team in the Service and Parts Department are true professionals. They continuously provide excellent service, and every team member I interact with makes a effort to ensure my visit is streamlined. It feels like each visit is tailored specifically to my needs. My most recent visit was with Sherman Hashi, 10 out of 10. He greeted me right when I walked in and was perfection from cradle to grave. I had the opportunity to speak with my technician Nick Gilford, and it was clear he had a genuine concern for the overall well being of me and my vehicle. I couldn't even tell he touched my car when the work was done. I also purchased a few parts directly from the parts department and I was assisted by Cast Caporaletti and George Jackson. It couldn't have been any better of interaction. They knew exactly what I needed. I left feeling great about my visit, and felt the need to post this review. Lastly the Service Manager Mr. Trowbridge stopped by to make sure I was enjoying the visit which I thought was awesome. Can't say enough, Thank you guys!

Brakes Changed and False Recommendation - Odziyimpa

I went to Sheehy Nissan to get my oil change on 5 Apr 16 for my 2007 Nissan Armada and also to get a multi-point check only to be told that my rear brakes were worn out power steering hose is leaking, and my brake fluid was dirty. I declined both services and also had a mechanic at work also take a look at it. I went to the service center with my high performance brakes and slotted rotors only to walk out with the worn out brakes that was recommended for me. I showed a picture of the brakes that were on my vehicle to the service manager and informed him that the brakes were switched because mine had a red outer and you could see through it. Ron, the manager informed me that they would not have had enough time to switch my brakes. He also mentioned that I had an aftermarket key that for my wheels that did they, a Nissan dealership did not have access to. I was provided a number to call Nissan North America, where they took the case performed no follow up on the case. Upon second check by the mechanic I mentioned above, the brake fluid was full and clean; there were no leaks on the power steering hose as recommend and the brakes that I had on there Has been switched by the dealership. I take my vehicle to the dealership to do routine maintenance only to come out with problems that were not previously there. This is the second time I have issues with this service center and giving them the befit of doubt for a second time was my own doing. On the first occasion, I took the same vehicle to get rear hatch lock fixed, but when i took it home nothing hda been fixed. Whomever attempted to fix the hatch stepped all over my seats and did not even bother to clean it up. To top it off, when I returned it to get t looked at, the service manager attempted to charge me again for a job that was less than a week old. My car had to stay at the dealership for two days before I could get it. The promise of a car detail never materialized. I have never writtem a recommendation on a service, but in this case it is warranted and required. When you take your vehicle there, make sure you ask to see what part they are recommending and as the vehicle is already disassembled waiting for your permission, ask to see what they are talking about. Better yet take a picture or ask them to take the picture if you are not allowed in the on the service ground.. I may be one customer they have lost, but hope you read and protect your vehicle. this is my second Nissan vehicle and I have dealt with several dealerships across the country, but this is by far the worse service center I have dealt with.

Anthony was exemplary—communicative, friendly, and - JimS

Anthony was exemplary—communicative, friendly, and helpful. He even texted me video of the technician’s inspection. Overall, very good service experience

I just come to the US for a month, and this is my first - 0xzhzus

I just come to the US for a month, and this is my first time to drive a manual car. Jay teach me how to drive manual car today and I can drive manual now. He is a very nice teacher and professional, in a short time, I have learned it. Thanks for Jay, I like subaru crossktrek 2023😁😁😁

Mr. Terry Hong - - Mercedes

I want to highly recommend Terry Hong from Sheehy Springfield. I am highly impressed with his exceptional customer services. Every since I bought my car in there Terry has been number one in answering all my concerts and resolving any issues. His impeccable job is equally done and it has been like that for three years now. I could not find a better person to deal with than him. Sheehy shall consider him a super valuable employee. Mercedes Bello

It's one thing to but a car, but the service department... - caribgenius

It's one thing to but a car, but the service department really shows a dealer's character. The guys in the service department have always shown tremendous care and professionalism. I'm going to give a HUGE shot out to Sean Folk. He's ALWAYS done a tremendous job in taking care of me and goes well above and beyond. I genuinely look forward to making the trek to Fredericksburg to catch up with Sean. He now feels like family. The two times I serviced outside of this dealership was at Jiffy Lube and Auto Giants Mitsubishi. Both times, I've had to bring it back to Shirley Slack to have them fix things that those places messed up....Dave also gave excellent customer service as well, so thank you Dave!