33 Virginia Nissan Dealers

Worst experience ever. - carguy

Worst experience ever with a sales manager called Patrick. Please find Colton if anyone wants to make a purchase without pain. I am looking for stores to make a purchase for a new CX-5. While I made an online inquiry on Truecar, Colton called me but he can't compete with the other quotes I have on hand. He did send me a message and told me to feel free to reach him out anytime if I have any questions. I figured out the lower quotes I have on hand tend to ask for higher monthly payments, so I called Colton back, unfortunately, he is off. After I talked with a sales person over the phone, a manager called Patrick called me back. He tended to be aggressive on the phone call. Especially, when I asked the lease terms, he refused to give me lease terms unless I GIVE HIM MY SOCIAL SECURITY NUMBER. [He said it's their policy, they only can provide me the numbers after pulling my credit scores. Can't believe it's something happening in Lynchburg.] After I asked him to whether I can talk with another sales manager, he became very aggressive: he told me he was the only sales manager there, no matter I called there tomorrow, next day, next day, next day, he would be the only one. Eventually, (I was literally shaking at the other end of the phone), I asked him if I could talk to another salesperson, he refused. He told me they would give me the exactly same information. While I insisted to talk with another person, he started to not listen to me at all. He said thank you and hung up. I tried to call the Lynchburg Mazda back [trying to talk with someone to report my experience], I found out my number was blocked. I think my experience might not represent the average customer experiences, but it does show the business styles of Patrick. My only hope at here is he won't call me back with any curse words due to the review.

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I will never recommend Nissan of Hampton to no one. - t_charity62

I will never recommend Nissan of Hampton to no one. They don't care about the customers at all. That use to be an excellent dealership but not no more. I wanted a specific vehicle they didn't have it at the time and they did not try to get it. I got stuck with the vehicle that I have that I really did not want any longer. I was being told a bunch of lies. Went to another Dealershipthey were going to help me but I was to deep in the financing of the vehicle that I got stuck with. Taht don't care as long as they get a sale. I will NEVER deal with them again for nothing. They don't care about their customers what so ever and we were loyal customers 6 vehicles 1 used and 5 brand new vehicles within 16 years and all vehicles was top vehicles. I'm very upset asnd frustrated.

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I’ve bought tons of cars and as a woman, I’m always... - bvaugn88

I’ve bought tons of cars and as a woman, I’m always worried I’m not getting a fair deal but Bob Kemp was amazing!!!! He was so laid-back and there was zero pressure. He showed me a breakdown of all the costs and explain them and even print it out the same car with an F 50 or 60 mile radius and that they had the number one price. Highly recommend colonial Nissan. It’s our second purchase from them. Go see Bob Kemp!!

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