13 Virginia Lincoln Dealers

Carla Heavener was a pleasure to work with. - Spongeroj

Carla Heavener was a pleasure to work with. Knowledgeable of the product, no pressuring to make the sale, but once we decided to purchase, Carla came in on her day off to complete the sales process and offered helpful hints. This would have been a five stars review except for the sales manager’s low ball offer on our trade-in. I know to expect this when trading a vehicle, but he was stubbornly low, so I passed on the offer. I very easily found an outright purchase offer through Kelley Blue Book that netted me thousands more.

One of the best dealers who has given me with a great - pennie.finley

One of the best dealers who has given me with a great experience in purchasing my new vehicle. Very seamless and attentive to what I wanted.

I recently had the pleasure of purchasing my vehicle from - philvz

I recently had the pleasure of purchasing my vehicle from Richmond Lincoln, and I cannot recommend Luca highly enough. His in-depth knowledge of the Lincoln product, unwavering professionalism, and smooth, engaging personality made the entire process not only straightforward but truly enjoyable. Luca’s ability to clearly explain every feature and detail instilled confidence in my decision, ensuring I felt well-informed and valued throughout the purchase. What truly set this experience apart was how Luca embodies the Lincoln brand and the Richmond Lincoln dealership. His commitment to excellence and genuine care for his customers make him a standout professional in the industry—qualities that I will undoubtedly share with my friends and family. Additionally, I must commend Jazz, the financial manager, who worked his magic to secure a car payment that perfectly fit my budget. Jazz’s expertise and dedication turned what could have been a stressful process into a seamless and positive experience. Together, Luca and Jazz represent the very best of Richmond Lincoln, making my vehicle purchase a memorable and hassle-free journey.

Did the recall service right in my driveway. - Tbeav

Did the recall service right in my driveway. Can’t get much easier than that. Very pleased

Sandoval make us feel like family and make the process - Jesus.torres

Sandoval make us feel like family and make the process smoother and great communication and do all he can to make it happen thx again

Empire Ford in Abingdon,Va. - sandyorender

Empire Ford in Abingdon,Va. and salesman Bryan Scott and Tristan went above and beon helping with the purchase of my new vehicle. I highly recommend them and the dealership to do business with before going else where. Worth checking them out you want regret.

My 2019 Lincoln Navigator L experienced trans failure as - sax01

My 2019 Lincoln Navigator L experienced trans failure as I pulled into my driveway. I had my car towed to Ted B. Lincoln Chantilly for review/service. I informed them that I would like my car repaired under the TB Engine/Powertrain for life warranty. My Service advisor/Brandyn proceeded to write up my service history and process my claim. Brandyn had provided me with a loaner and kept me informed along the way where we were in the approval process. The approval took a little time but once approved my transmission along with all the associated items that goes along with this task was replaced and covered 100%, My car is back on the road, drives like new. I cannot say enough about how satisfied we are with Teb Britt and their Service Department. Ted Britt has built a Flagship Dealership in Chantilly and I'm proud to be a new family member for life. My suggestion to people in the market for a Lincoln, make Ted Britt your first and last stop in your search.

Leased a Lincoln nautilus sales and finance experience - Vijaynair

Leased a Lincoln nautilus sales and finance experience was excellent. People involved with my sales from Mr Brooks Mr Quentin were great. Got me a great deal in a timely manner. Excellent service

We had a 2018 Ford escape with 62 thousands miles when - ddfarm2001

We had a 2018 Ford escape with 62 thousands miles when the motor blew it was still under warranty and they fixed that we got it back four months later and the transmission come out of it they come and got it took it back up there call me said it was gonna cost us over $6000 that it was not under warranty we went and got it and took it somewhere else and come to find out. It was not our fault Brent the service manager called me and said that they was going to fix it that it was their fault so we’ve had good experience with them and hope to continue to have good experience with them. He stood behind his word to me, and I really gladly appreciate what he done for us. He is a man of his word.

Brought a new SUV from here. - hmdjr09

Brought a new SUV from here. Requested a tire rotation when the car was serviced. Charged $160.00. Con-artist.

Have dealt with MCF for decades. - Chris P

Have dealt with MCF for decades. From sales, service, and bodyshop. Always on top of their game. Much appreciated..

We live in Colorado and found and purchased a new truck - hensleydavidg

We live in Colorado and found and purchased a new truck via Dustin Shull and Paul Obaugh Ford. I shopped around quite a bit and found the experience to be frustrating for the most part. By contrast, my experience with Dustin and Paul Obaugh was first-rate. Dustin sold us the truck we'd been searching for with no hassle or surprises. The truck cost what he said it would and he was very patient with us through the entire process of selling and transporting the vehicle to Colorado. I highly recommend Dustin as a salesman.

Just a good word for the exceptional service I received - Chris

Just a good word for the exceptional service I received from Todd. He provided clear communiction over several weeks on the status of a parts order and the setting-up of an installation date. Grateful for all he did to provide me with exceptional customer service.