173 Vermont SRT Service Centers

I am a former customer and contractor to the Company. ... - David Keenan

I am a former customer and contractor to the Company. After the former owner, passed away, the new owner's behavior on the phone has been repulsive. Today he told me in very specific terms where I should stick my phone(which would be an anatomically difficult feat). He is no candidate for Mr. Congeniality, and would hope that he is better with the general public than he was with me.

I would never use these people again, either to buy a car... - vermontgirl

I would never use these people again, either to buy a car or as mechanics. We bought our car here 4 months ago, it's now broken down 3 times in as many weeks, had to be towed twice, when we took it to them for repairs it took them 4 days to even get around to looking at it, and now it needs a whole new engine. Which apparently "doesn't surprise them" as they detected a problem last time that they not only didn't fix, but also only remembered to tell us about when it broke down this time. Needless to say we have taken our car elsewhere to be fixed now. They have not only completely ripped us off, but letting us drive a knowingly dangerous car without warning us of the problems they found, leading to us getting stuck in the snow on the side of the road in winter is DANGEROUS. All I can say is thank goodness no one was hurt. Of course the thousands of dollars we've spent repairing their "work" is another matter.

Once again I bring my Nautilus in for service and only... - Barryro

Once again I bring my Nautilus in for service and only the back seat area was vacuumed leaving the front not having a thing done to it. If there was a lincoln dealer near me I would prefer going there where they know how to take care of their customers. They, the local politicians, say they don’t have to do things correctly because Rutland is a blue collar town. I don’t accept this.

Just an oil change but was done quick with a nice vaccum o - HMC1965

Very good service department. Always try to fit you in when the schedule is full. They explain clearly what the service entails. I highly recommend Foster Motors!

Great atmosphere - Shawn/arica

Everyone we talked to was extremely friendly and very knowledgeable and helpful when it came to fixing our Nissan maxima would gladly recommend this company to everyone

I want to tell you how professional and amazing service I - barbcrosby1117

I want to tell you how professional and amazing service I recieved from Trevor Goodwin. He was very helpful and most of all efficient. So friendly. Thank you.

AVOID - Thomas Chamberlain

Probably the single worst place to have your car serviced in the upper valley. The only recommendations from the mechanics/technicians seem to be to replace, never fix, bad parts. And I get the sense that they replace parts that don’t need to be replaced. But what is more frustrating is dealing with the go-between service desk folks. They take these recommendations from the mechanics and simply cannot explain WHY something needs to be done. When the initial job fails to correct the problem, the recommendations are always to replace more parts. I have asked them point blank, will this fix my problem - the central issue I brought my car in for - and have had a response of “no” and “I’m not sure.” There is ZERO accountability for the work that they do. Do yourself a favor, go to the Sunaco garage down the road, or if you have to have a Ford mechanic take a look at it, take it to Flanders and Patch instead.

Took 2 hrs for oil change and rotation w/o explanation or - lin.linkalson7

Took 2 hrs for oil change and rotation w/o explanation or updates or apology; neglected to balance tires even though requested at service scheduling and verbally confirmed at time of service. Failed to connect me with manager stating "he's across the street dealing with stuff." Talked to 4 individuals who passed me from one to another, none of them in management. I wonder circumstance would have been different if I was not solo senior female? I ordered this vehicle new vehicle from Goss but not return for service or future purchase.

So easy to schedule an appointment with the web site < - Kenneth

So easy to schedule an appointment with the web site < work was done in a timely manner, job was well done, I was informed as the job going about the process, everyone is helpful and understanding Thank you for what you all do.

3 failed appointments for a simple repair. - Jiseph King

Scheduled an appointment a week ahead for certified service. After waiting an 1-1/2 hours they informed me that they did not have the parts and would have to reschedule. When the parts arrived I asked if they would mount and balance my tires at no cost. Mike told me to bring them and ask management. I spoke with Heath about waving the fee and he said no. So I explained this is my second trip and I have a 1 hour commute each way, then he said he would split it with me because he has to pay his tech. I told Heath to forget it and I would rather leave negative feed back for my unpaid 7 hours of inconvenience. Thanks Heath for unacceptable hospitality. Joe

I stopped in the dealership service department with a - Mike T

I stopped in the dealership service department with a wheel problem without an appointment. Scott fit my Colorado into schedule and the tech began working on it right off. I was in and out as quickly as possible. Professional service.