173 Vermont SRT Service Centers

Brought car to Brattleboro Ford for an oil change and - Fowl Farmer

Brought car to Brattleboro Ford for an oil change and diagnostic and asked for an estimate for parts I was already aware i needed. after keeping my car for over a week they were not sure what was really wrong with it and made no repairs yet I received a bill for over $550. They said it was standard to charge for giving an estimate for parts. All I received was an oil change for $550, most expensive oil change ever, they will gouge you if they think you are a dummy.

Very comfortable experience - bds05759

Very comfortable experience

My service adviser, Carolyn Adams was great and got my - jmgannon

My service adviser, Carolyn Adams was great and got my car serviced in the time she promised, a couple of hours. Good experience!

I would recommend this dealership for a car but I would - Tom

I would recommend this dealership for a car but I would not recommend it for their parts and their service. You cannot get the parts and a parts store. You have to go there to get their parts and they charge you big time. Money $666 for a caliper. We're in the store. It would be $150 at the store so great. Cars bought expensive to keep. We probably won't get another Mitsubishi as long as we can't get the parts at a cheaper price. It's too bad cuz they're really good cars.

A huge thank you to Burlington Subaru for helping with my - mouchie1961

A huge thank you to Burlington Subaru for helping with my Crosstrek! I am from Connecticut and was up visiting for a family funeral. I called on Saturday and spoke to Cameron. He was so kind and called me back on Saturday after a while as he was trying hard to come up with a plan to help. He called me again on Monday morning to say he had spoken to the service manager who said they could get the work done today. I worked with Kelly, who was also very kind, and helpful. I highly recommend Burlington Subaru for their follow through and kindness at a difficult time. Thank you again, Cameron!

Today was my first visit to this location. - crystal.valarie

Today was my first visit to this location. I purchased a used Chevy at St. J Buick GMC from Nina and the Autosaver group offers free oil changes for vehicles purchased there. Spoiler alert: the oil changes are 100% free. No surprise costs or parts charges. Plus, everyone I encountered was polite and helpful. I live in the Burlington area, so going to Montpelier was more feasible than driving almost two hours to St. Johnsbury. I'm glad these guys run as tight a ship as St. J Buick GMC! This location is well-kept, has signage for locating the service center easily, and offers a customer lounge. The lounge is a tad small but had a space for me to work on my computer and offers a mini fridge with small bottles of water and juice pouches for kids. There's also free tea and coffee, and water fountains to refill a water bottle if you choose. I took advantage of the guest wi-fi to get work done and the hour flew by! The gentleman who helped me get checked in and out was nice, and I regret I didn't catch his name. The process of getting checked in as a first-time customer was super-fast, which wasn't expected since I wasn't in their system, but he made it a painless experience. As I was handed my $0 receipt for today, he did advise me that my rear brakes were wearing a tad low and to keep that in mind around the time I visit for my next oil change. I appreciate that he didn't push me to have them repaired ASAP or try to upsell me on anything else (like other places that claimed my brand-new cabin air filter needs to be replaced). Overall, I had a five-star experience here. My oil gauge was reset, and my Equinox was pulled right out front for easy locating. Thank you, Capitol City Buick GMC! I'll see you in February!

Coggins has great customer service. - flannerydrew9

Coggins has great customer service. But my sales man Thomas has gone above and beyond to help me with my car.

I was overcharged for an oil change then quoted more then - Rsb0804

I was overcharged for an oil change then quoted more then $300 more for a repair then Haddsads

I am a former customer and contractor to the Company. ... - David Keenan

I am a former customer and contractor to the Company. After the former owner, passed away, the new owner's behavior on the phone has been repulsive. Today he told me in very specific terms where I should stick my phone(which would be an anatomically difficult feat). He is no candidate for Mr. Congeniality, and would hope that he is better with the general public than he was with me.