We were straight lied too multiple times from these guys,... - 550bye
We were straight lied too multiple times from these guys, so stay away. They sold me a warranty that 'covered' my engine, turbo, injectors & everything in between. Not less than 1 week later 1 injector started to go out and finally went out 2 months later. I called AutoForza for my 'warranty' info b/c I never got it when we purchased the car that night. AutoForza tells me that it will be covered & we can take it anywhere, no mention of what was not covered & no mention of limits of total cost. After we call The warranty company & they tell me they can cover $400, but I have to replace all 4 injectors on that bank for over $2K.
Okay, I will eat that one but then BMW completes the smoke test & I need to have valve stem seals done, new fuel pump, new radiator, new crankcase ventilation hoses & a number of broken parts, it totals to $23k & luckily BMW of Murray reduced it & covered it all but $1800.
AutoForzas 'inspection' prior to purchase didn't catch that brakes were toast (pads and rotors) or the crankcase ventilation hoses were both cracked in half but I went ahead & fixed those items immediately after buying, but nice to know they inspected it & not fixed it.
The injectors were all replaced in 2017 due to a BMW recall/service bulletin so before the owner tries to say its because of the year & mileage on my car, its not because BMW replaced them on the previous owner (BMW records to confirm) & it was less than 25k miles.
To top it all off, 1 year later, 1 turbo blows. We call the warranty company & request a contract be sent over that we have never seen (someone forged a signature because it is completely wrong, haha) & we discover that really nothing is covered. We were told we were getting some premier package that covered everything with no questions asked. We called Auto Forza to see what they would do to make things right & Alex tells my wife he isn't going to do anything because it was 2 years ago (not quite, but close enough I guess) & he is not responsible for his employees at that time. He proceeds to tell me that Ron was fired right after we bought our car, looking at his website it was Fabio Owczarzak.
This warranty is so basic that it basically doesn't cover anything. We were sold on a golden pony & got a dirty donkey. I may never buy another warranty package unless it is through Route 66, but it is for sure that I will never buy from Auto Forza ever again & I will make sure that no one I ever know will buy from there again. I will say the buying experience was good & fast, nice cars, but who knows what else was done incorrectly or illegally behind our backs & who is to know what we may find out 2 years from now. But hey, I have a forged copy of my warranty that doesn't cover anything so that is nice & I now get to pay $2k per turbo now out of pocket.
But hey, I am still paying for a warranty that I cannot use because Fabio decided not to select Turbo or Supercharger on the paperwork..... why would anyone buy a turbo'd car & a warranty that does not cover the turbos...... I will wait..... absolutely noone!!!!!! These guys would screw their own families over for whatever fee they receive from selling these fake warranties. I cannot even be mad at the warranty company because they didn't sale me on a false stories, AutoForza did.
Save your money and don't buy from this place and go to BMW or Audi or whatever & buy directly, you will get a real warranty & in the end you will end up paying the same in cost.... but atleast BMW or any of the larger dealerships would do something to minimize this and resolve it to where both parties could say there were happy.
It's not fair to say that all car salesman are crooks but to each their own. I had a bad experience completely turned around 100 by BMW of Murray, they went out of their way to make things right & even better for me. AutoForza could care less, its all about the bottom line to them. Just read all the horror stories online. Do your homework before buying from these guys or you will end up spending more then just a car.
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