506 Utah SRT Service Centers

Always pompt getting vehicle in and pretty quick oil - Bob Cahoon

Always pompt getting vehicle in and pretty quick oil change. Really enjoy Ken Garff dealerships.

I recently took my 2021 Jeep Cherokee into Larry Miller - bruceaivazian@att.net

I recently took my 2021 Jeep Cherokee into Larry Miller Jeep Provo since I was getting an error message that the Forward Collision Camera needed adjustment, along with warnings that the Traction Control, Stability Control, and Cruise Control needed adjustment. . I received a call that the camera module needed to be replaced. I finally heard back from service at 5pm that the car was ready. I had a rental car, and they closed at 5:30, so I had to pick the car up the next morning. I arrived at the dealership around 9:30 and had a $1,100 bill for the camera replacement and calibration. I was driving home and about 5 miles from the dealership all of the warning lights came back on. I immediately drove back to the dealership and waited for an hour before the service advisor came and told me that they needed to re-calibrate the system and do a software update, which was not done the previous day. After 2 hours I got the Jeep back, all the service lights were out. The next morning, while driving around all of the light came back on. Took the car back into the service department Monday morning, and it took them 2 plus hours to figure out that the ABS Hydraulic unit needs to be replaced, to the tune of another $1,400. Truly hard to believe the Service Techs fix something and with minutes the same warning are back on again. A car that is 4 years old and a part that the Chrysler website says should last 100,000 miles goes out with 33,000. IF YOU NEED TO HAVE SERVICE ON YOUR JEEP – GO SOMEWHERE ELSE. TOTAL WASTE OF TIME (3 DAYS) AND MONEY.

I tried for 15 minutes to make an appointment over the - delworthballard

I tried for 15 minutes to make an appointment over the phone with no luck at all. I drove to the dealership to make the appointment and was told they only had one person making appointments. So I asked if by chance they could do an oil and filter change now. They said yes but it would be about 1 1/2 hours. This is not the first time I have had difficulty with appointments by phone. But they got the job done.

Best place to have your car checked . - senseitra

Best place to have your car checked . Good service and good customer care 👍. Will be back again

I'm so glad that I bought the Outback. - JENNIFER

I'm so glad that I bought the Outback..Lopez from the service dept is the best.

Nate Wade Subaru is an amazing dealership who truly cares - Bruce

Nate Wade Subaru is an amazing dealership who truly cares about their customers and doing great work for a fair price. Our son is in college in SLC and for three years had a Subaru Outback which Nate Wade serviced. When he first moved out, he tried other private Subaru service centers, but none of them provided the fair pricing or service Nate Wade provided. This past summer, I had to buy our son a VW Tiguan and drive it out to SLC. We tried the local VW dealer twice with very poor results and ridiculously high estimates. Even though our son now has a VW, Nate Wade services it and the service quality is much higher and the cost is much lower than the local VW dealer. Nate Wade goes above and beyond and is fair across the board. We highly recommend.

This was the easiest and quickest vehicle purchase. - eztt

This was the easiest and quickest vehicle purchase. I've driven almost an hour away for services because they have been quick and thorough.

Huge shout out to Young Ford Brigham! - John2jamie

Huge shout out to Young Ford Brigham!! Especially Kayson for his excellent work on my Jeep! And Marissa for her exceptional customer service!! So thankful for great people who go above and beyond!!

The lady I worked with was great. - knowme.loone

The lady I worked with was great. She talked to me so I could understand what is going on with my vehicle. She got me in and out. So appreciated.

I bought my car here and have never had a bad experience - Tbear

I bought my car here and have never had a bad experience the advisors and technicians have never been pushy on upsells they give the facts and their opinion on if it is an immediate need or just something to keep an eye on. And the prepaid maintenance options are less expensive than most shops and they do great work.

Always great service and friendly staff. - kristen.gowers

Always great service and friendly staff. They always make sure to keep me informed and keep within a reasonable time frame.

BAD Service I am sure Labrum does many things well BUT - dy

BAD Service I am sure Labrum does many things well BUT service is NOT one of them!! Had a $6,000 major undercarriage repair and brought to Labrum my 2017 Ford Raptor.....just off the mountain and asked Jesse to spray the mud off to make sure no body damage and wash techs sprayed half the mud off and then long brushed the truck scratching the paint everywhere!! Danny agreed to pay to buff BUT still have some scratches. Techs also scratched the door appliqués so asked them to replace and instead of correctly installing via removal of the window trim just jammed the new appliqués in the trim bending and scratching the window trim. A week after the $6,000 repair drove to Idaho for Thanksgiving and the transmission overheated leaving me stranded on the Utah/Idaho border. Now the truck is sitting in Idaho and the Idaho dealer is finding many issues with the Labrum repair.....now have a broke down new truck with scratched paint and damaged window trim and Jesse’s response is “we are not doing anything else on the truck....we told you we preferred you take it somewhere else!” JUST NOT RIGHT!! Going to cost me several thousand $ to fix Labrum’s poor workmanship!! Save yourself a LOT of headaches and service elsewhere!!

Easy check in and they kept me informed the entire - kbhanna83

Easy check in and they kept me informed the entire process! Thank you for the help!

I am almost 50 years old, so I have had my share of car - UtahSubaruOwner

I am almost 50 years old, so I have had my share of car dealership experiences. Truly, nothing compares to MM Subaru, every staff member is courteous, show genuine empathy and go out of their way for the customer. They treat you like a friend for lack of better ways of putting it. I had a bad experience at a collision / body shop and a mechanical shop next door to the body shop. My gut told me something was wrong, felt like I was being taken advantage of. I removed our Subaru from their care and drove it down to MM Subaru. Greeted by Carlos (such a kind nice guy, went out of his way to give me confidence that whatever it was, they could and would handle it properly). In speaking with the Service Manager Josh - he continued to follow up with me letting me know each stage of the inspection diagnosis. Kept me so well informed and was beyond on top of things. Found out the other shop said an expensive part needed Elton be replaced (was not needing to be replaced / that all 4 bearings were just fine) and the other shop saying they found nothing wrong with my vehicle making horrible clanking noises from the right rear, MM Subaru found that item 6,7,10 on the diagram sheet were no longer attached to each other (the accident broke the sealant and a large gap existed so when the body flexed the pieces impacted each other. Also found that my alignment was “severely” out of what it should be, the body shop and mechanic shop never performed an alignment. Matt in the collision center followed up with me consistently and made sure I felt confident that it would come back to me in safe and great working order. Hands down the most reputable and moral service and collision team I have had the privilege and pleasure to work with. Our Subaru Outback feels better now than any time ever in the past 4 years of ownership. So happy to have had that team working to help us. Carlos, Josh and Matt deserve recognition for their honest efforts and genuine care. I have told everyone so far I know and will continue to do so to use MM Subaru for all their repairs, collision needs and when tires are due to be replaced. These guys rock!

Very helpful and took good care of me and my vehicle. - lesleyparker28

Very helpful and took good care of me and my vehicle. Pleased with great customer service.

I would never buy an extended warranty and I would never - Scott

I would never buy an extended warranty and I would never shop at Larry h. Miller bountiful. Two experiences: It cost $900 to replace a tail light on my ram truck. Not included in warranty. I had an electrical problem that was covered by warranty but it took over two weeks before the warrantor would even agree to ship the parts. I get cold sweats just thinking about going to their service.

Got me in quick for a oil change and out quick. - davemuir1

Got me in quick for a oil change and out quick. Thanks much, Dave M

Everyone we interacted with was fantastic! - Kalee.porter14

Everyone we interacted with was fantastic! They were fast and I know they got the problem fixed so I finance to worry anymore!

Service was excellent. - Don

Service was excellent. Lucas took good care of me. Lucas was knowledgeable and efficient. It only took 15 minutes for them to take my car, put it on the lift and Kirk the mechanic sent a video of the problem. I was impressed!

Done in 56 minutes, asked them to check/ rotate tires, - Sue Allen

Done in 56 minutes, asked them to check/ rotate tires, and they let me know they were fine. Half the price of Les Schwab oil change.

Got the job done on time, rescheduled some repairs they - Doug

Got the job done on time, rescheduled some repairs they could not complete in the alloted time

We where in Salt Lake and ourFord Focus engine died being - Ramjet

We where in Salt Lake and ourFord Focus engine died being from Pocatello we decided to let Larry Miller Ford do,it was diagnosed and the engine was no good it was on a recall list,so engine was ordered,3 times it was on back order after 4 months the engine finally came and was installed in a timely manner, the service writer was not the best everytime I called he didn't call back,other than that it was a a good experience ,

This is an issue with the service department where the - davidlemp2868

This is an issue with the service department where the issue with my car, a cam ladder reseal….a 2600 dollar repair…. I have now had to pay for twice in 14 months as it was poorly executed the first time at Strong. I did recommend this dealership nevertheless as the lifetime warranty is valuable and I’ve benefited from it. I just want those looking for a place to take your car for service to go in with a well rounded amount of information. The cam ladder reseal that I was driving on, as far as I know, was in the car from the factory, but I will give it the benefit of the doubt… let’s say it was repaired right before I bought the car. In that case it’s been in the car for 40k miles. After the Strong VW fix, the new seal had lasted 8100 miles before I had to have it fixed again at a different VW dealer in the valley…..and even the strong service manager agreed with me that was unusual. So every 8100 miles, I will have to spend another 2500 dollars to keep my car running? After asking for my money back, which has been refused, and negotiating with them for a month….where I even asked for 1500 dollars of in store credit…..so I give up more than 1k…..which they refused, their counter offer was to give me that $1500 dollar fix at cost. So the counter offer to make me whole was to have me spend more money with them. Never once have I become upset……I’ve been patient and respectful. I’ve written to Walker Strong the GM, and am waiting for a reply after describing the situation. So after reading the above, just to add a bit more info, on these two repairs alone, I have spent the trade-in value of my car. Obviously, this same situation can be applied to anyone going here……and I fully admit, the repair warranty is 12 months, and I had the second repair done at 14, I believe that a business with integrity would admit, regardless of the additional 2 months, the performance of this repair is unacceptable, and would want to do the right thing. I’ve been using Strong Volkswagen for parts and service for decades….literally!…..and this is the very first time I’ve ever had a reason to complain. To me, 2600 dollars is a lot of money…..which is why I drive a car with a 4800 dollar trade in value. To Strong I ask that you do the right thing for your customers. Keeping them coming back, with comfort based in your obvious integrity, is way more profitable than the few dollars you’re holding on to. Not doing so, and the negative feedback spread on these many many platforms, keeps you from reaching your full potential. I will update this later.

We purchased a used car at this dealership and it was a - all.larsen.57

We purchased a used car at this dealership and it was a very good experience. There was a small issue that required service and that was a good experience as well. I am not sure if the item was part of the warranty because they told me that they would take care of it and they did with no cost to us. They were both personable and professional.

Great service, they got me in quickly and everything was - Caleb

Great service, they got me in quickly and everything was resolved as I was expecting. Ralph and Rick are also super easy to work with and very communicative!

I took my 2020 Tundra in after having rough idle and - iowaboyexel

I took my 2020 Tundra in after having rough idle and multiple warning. The diagnosised the problem as a faulty throttle body and I agreed to the repair at a cost of $900. On the way home the problem came back and it was the same. Took the truck back and was told 2 days later that the mass airflow was bad and that was another $300. Once again issue persisted. Next visit was $3500 to replace wiring harness. Came to pick the truck up and found that while it was in their posession, the truck had been burglarized and around $500 of tools and other materials had been taken. When I called to complain, I never got a call back. There were no broken windows or any sign of some breaking in so it appears that sometime when the truck was at their shop waiting for parts, they had left it in the lot unlocked or one of the employees was the thief. I sent a detailed email to the service manager and the response I got was sorry but you can't prove it happened here. This place is horrible. If I needed my bicycle chain oiled I wouldn't let these clowns touch it.

Good, speedy service. - jennypulsipher

Good, speedy service. I wish they had told me while I was there that there was a recall on my vehicle, so I could have done my emissions and recall in the same visit.

Whit in Service was beyond exceptional! - sullyinc22

Whit in Service was beyond exceptional! He handled a very difficult situation with understanding, compassion and with a sense of respect in a very tough situation. He went above and beyond to make sure my truck was repaired in a timely manner and that it was up to my satisfaction! He stayed in communication the entire time! Whit is honestly the best service advisor I’ve ever dealt with!

Would definately recommend Jerry Seiner's Dealership in - BZ

Would definately recommend Jerry Seiner's Dealership in North Salt Lake. Kymani was great! He picked-up the ball when the salesperson I was working with left the Dealership. He was courteous, pleasant, responsive and in general easy to work with. Spencer also did a great job with my out-of-state DMV paperwork, and made registering in California a breeze. Wish you had a Dealership in Southern California!

Good service , delivered on time. - Yacob

Good service , delivered on time. will recommend to others. Service manager personally took care of me.