51 Utah Ford Service Centers

Just passing through and experienced problems w my F150. - Crash

Just passing through and experienced problems w my F150. Service desk was quick and diagnosed the issue. I was back on the road, travel trailer in tow, heading for the next campground. Thanks to George & Levi.

Had an issue with a repair. - kurtis246

Had an issue with a repair. Bruce contacted me and we worked it out. Jeep is repaired and all is good. Great care & service.

I was 1000 miles from home when my new Ranger Raptor had - Arnold Oberg

I was 1000 miles from home when my new Ranger Raptor had 4x4 issues off-roading in Arches National Park. It was stuck in 4 low and flashing all kinds of warning lights. I was able to drive it in to Performance Ford of Moab and they started looking in to the problem immediately in spite of being short staffed that day. They worked on the problem the rest of that day and into the next. They discovered that Ford had not installed the hold down bracket or bolts securing the range sensor to the transfer case. There was no specific information available from Ford regarding the missing pieces so the techs had to come up with a solution on their own without the proper hardware being available. Their “temporary” fix has worked flawlessly for the 4000 miles we put on the truck to continue our journey and to return home to Alberta. A very sincere thanks to the Tech, Logan Randall and the 2 fellows assisting him and the Service advisor Levi Chadd. You guys have done your dealership, your profession, and your community proud.

Dealership Review A fantastic experience at TimDahle - G. Haws

Dealership Review A fantastic experience at TimDahle Ford! The service department was incredibly helpful, clearly explaining the issue with my car. They completed the work efficiently and on time, and I felt confident that my vehicle was fixed properly. The staff was friendly and professional throughout the process, and I'll definitely be returning for future maintenance. Thank you to my service advisor, Matthew Mumford for getting my vehicle to the dealership and back to me without any issue. I felt taken care of and grateful for the exceptional service!

Purchased a Truck from Justin at the end of December. - Christian

Purchased a Truck from Justin at the end of December. There were some things that needed to be done on the truck to service the "E" Brake light and a very squeaky door hinge. They gave me a "We owe" to fix the parts on them. Took the truck into service about a week later for them to actually find out what was wrong. They did. Was told the parts would be ordered and I would be notified when in to get it done. That has NEVER happened. Period. Its now almost May and I cannot reach Katelyn in service despite my many many attempts to do so. I've talked to her directly once and she told me she would call me back. That was over a month ago (March 15th). I have done the online chat, called the actual store and given my name and phone number to many people who work here and promised "We will call you or email you here soon" Nothing. Radio silence from everyone. How hard is this? If parts are backordered, fine, at least call your customers to let them know what is happening. I work in the industry so I know how this all works. When everything here is said and done, I will never return.

The service department looks foe ways to force upsales on - P4presher

The service department looks foe ways to force upsales on customers. I watched them ask manager as to what to do about a customers k&n filter, to clean it. Manager said no, I was shocked! Then said just replace it. That's stealing from the customers car. Those are not cheap, now he will have to purchase again, and pay for a new FORD filter. That's the way to steal from their customers.