36 Utah Dodge Service Centers

The dealer ship is great and Brandon and Chris were - Cary

The dealer ship is great and Brandon and Chris were terrific! My problem is with Jeep its self. When I contacted the dealer to make an appointment they informed me that my vehicle’s warranty had expired by 11 days My vehicle was at another dealer in October for a different issue and obviously had full warranty. I feel like Jeep should have covered this problem 100 percent especially after calling the first dealership and asking why they didn’t do a 60 point check he said that wasn’t normal practice. But yet LHM did that when they knew the warranty was up. The other dealer had it for 4 days and did a computer update and gave it back to me which by the way still has problems. The gentleman I talked with said I could bring it back and they would look at it again he also said that JEEP WAS HAVING PROBLEMS WITH THE LOWER CONTROL ARMS! I currently own 3 jeeps, my dad bought a 1950 Willy when I was 12 years old I have been around Jeep my entire life. Jeep has done me and my family a disservice by not covering this issue. I would think when Jeep has a known loyal customer, they would extend my coverage for 11 days. $500 is nothing to them and it keeps a loyal customer. When you think of all the money Jeep spends in advertising trying to attract new customers, it seems ridiculous not to comp $500, to keep an established one! Like they say if you have a dissatisfied customer you really don’t have a Customer!! At this point this will most likely be the last Jeep I will own and I will spread how Jeep really does NOT go above and beyond to back their product!

Always a Great experience. - rholly1957

Always a Great experience. The people that work here are exceptional. Oil service was quick and informative. The Video is a great plus.

Great service and extremely reliable customer service and - doug

Great service and extremely reliable customer service and support. Also find them to be extremely helpful.

the service department never fails to let me know when i - ken.k26

the service department never fails to let me know when i need to bring my cars in for an oil change and they are always very timely and kind!!!

I recently took my 2021 Jeep Cherokee into Larry Miller - bruceaivazian@att.net

I recently took my 2021 Jeep Cherokee into Larry Miller Jeep Provo since I was getting an error message that the Forward Collision Camera needed adjustment, along with warnings that the Traction Control, Stability Control, and Cruise Control needed adjustment. . I received a call that the camera module needed to be replaced. I finally heard back from service at 5pm that the car was ready. I had a rental car, and they closed at 5:30, so I had to pick the car up the next morning. I arrived at the dealership around 9:30 and had a $1,100 bill for the camera replacement and calibration. I was driving home and about 5 miles from the dealership all of the warning lights came back on. I immediately drove back to the dealership and waited for an hour before the service advisor came and told me that they needed to re-calibrate the system and do a software update, which was not done the previous day. After 2 hours I got the Jeep back, all the service lights were out. The next morning, while driving around all of the light came back on. Took the car back into the service department Monday morning, and it took them 2 plus hours to figure out that the ABS Hydraulic unit needs to be replaced, to the tune of another $1,400. Truly hard to believe the Service Techs fix something and with minutes the same warning are back on again. A car that is 4 years old and a part that the Chrysler website says should last 100,000 miles goes out with 33,000. IF YOU NEED TO HAVE SERVICE ON YOUR JEEP – GO SOMEWHERE ELSE. TOTAL WASTE OF TIME (3 DAYS) AND MONEY.

Service was excellent. - Don

Service was excellent. Lucas took good care of me. Lucas was knowledgeable and efficient. It only took 15 minutes for them to take my car, put it on the lift and Kirk the mechanic sent a video of the problem. I was impressed!

I would never buy an extended warranty and I would never - Scott

I would never buy an extended warranty and I would never shop at Larry h. Miller bountiful. Two experiences: It cost $900 to replace a tail light on my ram truck. Not included in warranty. I had an electrical problem that was covered by warranty but it took over two weeks before the warrantor would even agree to ship the parts. I get cold sweats just thinking about going to their service.

Done in 56 minutes, asked them to check/ rotate tires, - Sue Allen

Done in 56 minutes, asked them to check/ rotate tires, and they let me know they were fine. Half the price of Les Schwab oil change.

Would definately recommend Jerry Seiner's Dealership in - BZ

Would definately recommend Jerry Seiner's Dealership in North Salt Lake. Kymani was great! He picked-up the ball when the salesperson I was working with left the Dealership. He was courteous, pleasant, responsive and in general easy to work with. Spencer also did a great job with my out-of-state DMV paperwork, and made registering in California a breeze. Wish you had a Dealership in Southern California!

Their service representatives suck. - packratrich

Their service representatives suck. When you call they send you to voice mail or disconnect you. After trying to contact them all afternoon to no avail, I had my wife drive me to the dealership. My service rep was off all day. Another rep told me the car was fixed and checked me out. The only thing he would say was " I apologize". The service reps at Doug Smith in American Fork are the worst. They seem to get worse every time I take my Jeep in for repairs.

I was travelling through SLC when my parking sensor fell - Rob from Montana

I was travelling through SLC when my parking sensor fell out of the.socket and fell behind the bumper somewhere. Mike, who was the Service Mgr on a Saturday morning, got me in without an appointment and fixed it while I watched. No charge and I was back on the road within minutes. No charge. Mike was very friendly and professional!

I have had great experiences with the Service and Sales - GMH

I have had great experiences with the Service and Sales Departments. Jamie in the Service Department is unfailingly helpful, knowledgeable and nice. I am very pleased.

Take time to care - Russ Hansen

I recently bought a Honda Accord from Forrest Motors. They are great guys low pressure you can tell they really care about what they do. My whole time working with them I felt like they really cared about my situation and where very personable. I WILL BE buying from them again.

World class service department. They saved me hundreds of... - lee.m.hernandez

World class service department. They saved me hundreds of dollars. I will continue to use them for all my car needs. Amazing amazing amazing amazing

I would like to thank the service department at Heritage... - Jack

I would like to thank the service department at Heritage Ford in Vernal Utah, stopped by there dealership this morning. Had a plastic air scoop off my 2019 Ford Explorer re installed. With in 5 minutes they got the job done. I am from out of town, Thank you again for helping me out. Jack Rasmussen.

We have been here now a few times. One of those times I... - Wasaramfan

We have been here now a few times. One of those times I had asked the man behind the counter about the specs on my truck because I was thinking about getting a camper. Well he told me to Google it and he said that my 2019 RAM 3500 long bed could only hold 2000 pounds. He was so wrong and rude. Oh yes and we spent over 1000 dollars that day and were planning to return to get tires another 1236 dollars. Well we scheduled the appointment and were told an hour and half. Which we were ok with because we would still have time to get to our next appointment. Lol sarcasticly!! They took 2 and half hours and every time anyone there spoke to us it was a lie. Then I complained and was told I would get a discount. Lol sarcasticly!! No he said I got one but it was exactly the same amount he gave me when I set up the appointment. Another lie.. Oh yes and who ever was behind the parts counter sure had a dirty word or two to say after each call he got off of. We can even talk about the sales staff screaming across the lobby. Yes we have spent almost 6 hours there. I wish Karl would check out his name sake.

He did a pretty good job! - christiancomeling

He did a pretty good job! I really had a great time purchasing this awesome car