I’ve read through several good reviews, and am sad to - No
I’ve read through several good reviews, and am sad to have experienced the complete opposite.
In the past year, my car has been a mess. I went into Ford, and they diagnosed the issue and had it fixed. $6,000 later, the issue was supposedly fixed. It required me to change my whole engine, which is no little feat. I’ve also had other fixtures made that they have done in addition after one thing is “fixed.”
To this day, my car is still having issues. The engine light turns on constantly. I recently went in to the dealership, and was made to seem like I made the mistake for fixing the issue that FORD recommended for me to do and fix. Am I the mechanic that diagnoses? This is why I took the car to them.
I am sad, because Ford will not hear me out about the issues. They defend the company, and won’t hear out the customer. I know I am one in a million, but this is a car of their brand.
To this day, I am getting calls of when my car will be fixed. Not even an apology for misdiagnosing the car. It’s just odd that whatever they fixed in the past is my fault, and now they want to fix something that has already been fixed already.
I am not one to leave reviews, but this is so unfortunate. I am trying to do all I can to fix my car (Ford loyalty?), and instead I am caught paying and paying for car fixtures. We are all trying to live and pay for other things.
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