We got screwed over, big time! - Sarah
We got screwed over, big time!!! We bought a truck and the dealership offered us a “3 year warranty” which included the transmission (we made sure it had this option cause you never know). After having the truck for a month it started making a weird noise so we took it back and they said we needed a new transmission and that the warranty only covers $2,500 of the transmission and we still had a remaining balance owed over $3k . When I asked why isn’t it fully covered(that was the whole reason why we bought the warranty) we were told different items have limits and the warranty is actually only $5,000 in total. (Meaning if we used the full $5k of the warranty the first month we are basically screwed the other 2years11months because it’s not actually a full coverage for 3 years. You only get up to $5k in 3years) That was NEVER explained to us or else not only would we have not bought the warranty but we wouldn’t have gotten the truck either. What a joke of a “warranty”. We’ve also had 2 instances already where the truck had to be there for a repair and they tell us they will give us a loaner car and never actually do! We bought this truck cause my husband needs it for work. Now we have no truck, no loaner car, and they want us to spend more money after we bought a $33k truck from them. We were supposed to take it on a trip next week that we will probably have to cancel now. We asked them if they can cover it since they were dishonest about the warranty and we only had it a few weeks and they won’t. This place is a do and say whatever they can to get you to buy the car but doesn’t care what happens to you once you sign the papers. If you want a reliable car with honest salesman I would stay FAR FAR away from this place!!
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