I had my 2018 Infiniti Q50 3. - runlige
I had my 2018 Infiniti Q50 3.0 serviced, it needed both turbos and oil change. Started the process with Lauren Rosner. From the very beginning I was feeling comfortable working with Lauren because she was explaining the whole process to me and promised to follow up. She provided me with a loaner and the whole visit on a first day was very quick , informative and very professional. A couple days later I received the call from Lauren, as she promised, and she has guided me trough the repair service agreement that I have received via email. It was very nice to see all the recommendations from their shop foreman Dan Paxton that he found when doing the multi point inspection. I decided to add a few recommended items and Lauren told me she would call me when the car was ready. Couple days later she called again and told me that my car was finished.
I just picked up my car from them, runs like a champ again, I am very pleased with the results. Also I'd like to praise both Lauren and Dan for outstanding service. Tim Dahle Infiniti has definitely exceeded my expectation and I'm very thankful for their work. Lauren's attitude and approach tells me that she really loves what she does and she deeply cares about her customers. Thank you Lauren.
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