2,621 Texas Used Car Dealers

Very frustrating experience. - DavidJames

Very frustrating experience. I emailed and called on a used bmw x6. Andrew the internet salesperson was great in the beginning. Car just came in so I was waiting for photos and a video since I was buying out of state . I sent them everything they needed, license , credit application. Saturday am Andrew sent me the video , I asked about shipping and he was talking with his manager . I agreed to handle the shipping myself. I told him I would take the car and was ready to give him a deposit while they did the paperwork. He said the finance manager would call me for my credit card in a couple of minutes . 45 minutes later he called and said they shipped the car to their BMW store . He would get it back and couldn’t take my deposit until he had the car back. After about 10 calls unanswered or returned and several emails they went dark. Andrew would not take my calls and didn’t have enough respect to even email me. Terrible customer service and a complete waste of my time. I would strongly recommend staying clear of trying to do business with a dealership that treats customers like this . Still no response after three days, they sold the car to someone else in the middle of me buying it . Lots of lies and a salesperson who has no integrity and lacks a back bone .

Bad bad bad bad bad bad bad bad bad bad bad bad bad bad - lovelycilla21

Bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad service

I have been attempting to contact someone for days about - Online Buyer

I have been attempting to contact someone for days about two automobiles they have posted on their website. Finally I received an email and respond requesting a PO, never arrived not even the next day. Call the dealership and spoke with someone who provided another number to the sales guy from the email. After awhile I reached out again via call and text he sent me to voicemail. Then he calls and reports he has to find the truck that was advertised on the website before he can send me a PO. So I inquired about the Lincoln Navigator that was advertised, if it was still on site and he confirmed it was. Requested that PO for my bank so gain approval status. He said he could get it to me in a hour this was lunch time. Close of business today, still no email of paperwork. Unfortunately some businesses are doing business and some are talking about doing business. If this is the customer service I received without leaving my office, I would have being extra disappointed to spend my workday at this car lot.

Peter was helpful in the purchase of my new vehicle I... - Whatever

Peter was helpful in the purchase of my new vehicle I will definitely be coming back to him on my next purchase. I do recommend peter!

Jon did an amazing job and made me feel like I had so - Boats

Jon did an amazing job and made me feel like I had so many options. He worked to find me the exact vehicle I wanted. Great overall experience with everyone on staff!

MR.BILLS HAS A NEW OWNER. I HAVE HAD MY CAR FOR 4 MONTHS, - PriscillaNJohnson

MR.BILLS HAS A NEW OWNER. I HAVE HAD MY CAR FOR 4 MONTHS, I'VE TAKEN IT TO THEM 3X FOR BREAK ISSUES. I'VE TOLD THEM OVER AND OVER IT WASN'T FIX. I TOOK IT IN THE 4X AND THE MA. FIXED IT. MR.BILLS IS NOW TELLING ME TO PAY BECAUSE I'VE DRIVEN TO MANY MILES. IF IT WAS A DIFFERENT ISSUE I WOULD SAY OK, I NEED TO PAY, PUT THAT'S NOT THE CASE. RUN DON'T WALK AWAY GO TO A DIFFERENT DEALER.

VERY GLAD i WAS ABLE TO HELP MY DAD GET IN A NEWER BMW - dolkav

VERY GLAD i WAS ABLE TO HELP MY DAD GET IN A NEWER BMW HIS OLD ONE BROKE DOWN AND KONCEPTMOTORS CARS WENT ABOVE AND BEYOND TO HELP US IN THIS TIME OF NEED , I PRAISE THE OWNER OF THIS DEALER RYAN FOR HELPING ALL CUSTOMERS LEAVE HAPPY AND WITH A REALIBLE VEHICLE IF AFFORDABLE MONTHLY PAYMENTS IVE REFFERED MY NEIGHBORS AND EVEN MY SISTER TO BUY CARS AT KONCEPT AND ALL ARE VERY SATISFIED THEY ARE THE VERY BEST , DONT KNOW WHY OTHER PEOPLE WOULD WRITE NEGATIVE REVIEWS ABOUT SUCH A PROFFESSIONAL DEALER .

THIEVESpeople stay out of here, unless you enjoyStress,... - Raschelaguilar

THIEVES people stay out of here, unless you enjoy Stress, wasted time, wasted money And poor customer service- don’t go here. Mark my words. You will regret it :(

To start off, the experience I had with my salesperson... - kkemp30

To start off, the experience I had with my salesperson was a pleasurable one. There, I have no complaints. She did her job in a very professional manner. My complaint, is with the dealership. The car I purchased, needs an alignment. I did not notice this during the initial test drive (because I didn't get on the freeway, just on the service road) but I did soon after. On the CARFAX report for this particular vehicle, it clearly states that the tires were replaced (not sure if they were new), and this car was given an alignment. That, I find was not the case. This car clearly pulls to the left. I contacted Southwest Kia and I've basically been given the run around. I took the car to the dealership, and they don't want to fix it. A simple alignment, that SOUTHWEST KIA claims to have done, (according to the CARFAX report)and the car still pulls to the left...something doesn't sit right with me here. It causes me to believe that there never was an alignment done on this vehicle. If one was done, then it causes me to believe that there is something else wrong with the vehicle that has NOT been reported on the CARFAX report. Not only that, they sold it to me dirty, with only 1 generic key, no keypad, and 3 floor mats AND no offer to detail it. Although that wasn't really important to me, they don't seem to really care about their customers. Their only concern, seems to be selling cars. Once you're done with your purchase, they are done with you. Now, with this being said, my next step is to contact their corporate headquarters. BUYER BEWARE WHEN DEALING WITH SOUTHWEST KIA Pre-Owned Super Center!!!!!!

Respectful, considerate, excellent small town dealership. - Rhonda

Respectful, considerate, excellent small town dealership. Many returning customers. Will be back to purchase a vehicle.

Great buying experience! - Joshua

Great buying experience! No pressure, let us look at the vehicle without hovering, answered all our questions and didn't take long which was a nice change from most other dealers. Would highly recommend!

Nice Customer Service by Salesman Chris M - Cyn15

We wanted a new vehicle and could not decide. After, sometime of deciding Chris M. made the deal work. We just love our new vehicle. Thanks Chris keep up the good work. You provided us with Great Customer Service!!!

IF YOU ARE LOOKING FOR A SIGN TO GET A CAR FROM HERE <<... - Crystal

IF YOU ARE LOOKING FOR A SIGN TO GET A CAR FROM HERE << HERE IT IS!!!>> purchasing a car is always a long process, so there you go. That is the only complaint.It took an agonizing 4 hrs, but well worth the wait. I had the pleasure of dealing with a down-to-earth gentleman out in Rowlett, TX. Rudy made us feel like family and honestly that may have been what sold me lol. My husband and I went up there expecting something great and we were super happy with receiving a great deal on something even better than I thought. All in all, its worth the wait, and worth looking into. I am super satisfied with the hospitality and not to mention the selection they had was great.i Absolutely, 100%, recommend this place to anyone who is looking for a vehicle. Thank you Berrett Motors, it is a pleasure and shout out to Rudy and the boss man who helped us every step of the way!!

Great service! - Gustavo Esquivel

Great service! Mr. Munoz did a great job making sure the whole process of purchasing my truck was stress free. I highly recommend him if you're looking for a new vehicle.

When I needed a new car and had my trade=in, I saw a car - venturingnew

When I needed a new car and had my trade=in, I saw a car that Dash Motorworks had. I called them and scheduled an appointment. Everybody at the dealership was very nice and cooperative. They showed me the car I wanted and some others. I selected and they did all the work to find me the best and low rate financing and done all the paperwork I came out a Happy Camper!! I recommend it to anyone who wants a good car and no haggle price. Thank you Dash Motorworks!

I Had a awesome experience this Dealership JD Motors such - josearielbn

I Had a awesome experience this Dealership JD Motors such a great place i always wanted to buy a car from here the owner gave me a great attitude and such a nice conversation, very knowledgeable and responded all my questions we closed the deal that very same day and got my car delivered the very same day, if i do want a buy an auto again this is the place i will choose again for sure my best recommendations for this JD Motors & the owner Joseph Dib great Guy.

The only reason I gave them 1 star is cause I couldn't... - cmatthews964

The only reason I gave them 1 star is cause I couldn't give them zero. I sued this car lot and won and then, OH yeah Fraudulent Conveyance occurred. Ryan Wiess is a crook and so is Luis.

SCAM !!CONNS. BE CAREFULM. - Edamored

Sold a car to me. WEEK LATER HAD TO RETURN IT CAUSE THEY DIDNT HAVE THE TITLE..HAD TO SETTLE FOR SOMETHEN ELSE .THEY LIE AND ADDS MORE $$$.To your car payments..BETTER MAKE SURE THEY HAVE TITLE IN BEFOR YOU BUY A CAR. .CANT BELIEVE THEY ARE STILL OPENED.. HAD TO GET POLICE INVOLVED TO GET OUR TAGGS ON THE CAR WE GOT. ..PICE FOUND ALOT OF VIOLATIONS OF THE CARS IN LOT. DONT GET CARS FROM THERE. YOU BE SORRY..BBB IS BEING CALLED AND ATTORNAL GENERALL.DONT GET SUCKERED..

Danish was awesome sales person . - carlgordon

Danish was awesome sales person .. folloup with me for 6 month until we made the deal everyone i the dealership was also helpful when Danish was off that you Sabana. Customer Carl G,

Very nice contact - Epallejackson

I highly recommend Enterprise for your next car purchase. Becca, Chris and Jacob made the whole shopping and buying experience. Good feeling and very professional workers

They are crooks! - Leemark229

They are crooks!!! Don't waste your time and money, look elsewhere!!! Sold us an infiniti qx56 with a blown motor which they knew about and then made us wait until the auction was over to even get near the truck by telling us we could get the truck for free if he paid more for the truck then what we had just bought it for. Never found out how much he paid for it and was rushed to pay and leave late at night when everything was closing so we couldn't come back with the truck after driving it not even 500 ft. We went and originally to buy a cash car and pay $3950 but were told that we had to wait for it to go through the auction which we then paid $3,700 plus another $1,700 in additional auction fees and other fees that we were never told about. We were walking in the door expecting to pay for the vehicle in cash, not buy a car through an auction. $5,400 for a vehicle that doesn't even run??? That's just wrong!!! They told my wife they couldn't do anything about it, not their problem! They made us wait over 4 hours in the heat with our 10 year old daughter by lying to us about possibly getting the car for free free free!!!

Had a great experience dealing with the salesman and with - frankacortez

Had a great experience dealing with the salesman and with the GM, I arrived and they were waiting for me per our prior discussion and everything went well, my car is beautiful and I drove back home back to Austin and now I’m just going to enjoy my car!

My wife took her E350 MB into MB of Plano for an A - steve

My wife took her E350 MB into MB of Plano for an A service (51,091 miles) last week. They informed her that the following needed to be repaired/replaced: 1) Oil Leak from the front Covers on Engine ($1,321.69), 2) Battery Failed Loan Test/Replace Battery ($456.85) and Replace Wipers ($93,75). Something didn't seem right so she took her car to Ray & George at Silverstar (where we should have gone to begin with). After a complete diagnostic test, NONE of those issues were present. The oil lead was because when they did the A service, they did not tighten the oil filter, the battery tested great and the wipers didn't need to be replaced. We've known Ray & George for 15 years and we will never make the mistake of going back to Mercedes Benz of Plano.

5 star shoutout to Josh We had a great time talking - emilyhopegrove

5 star shoutout to Josh We had a great time talking to him while we were shopping for my Tesla Model 3. My husband is an engineer and Josh kept up with all of his questions and wonderings about the cars we were looking. He stayed past the end of the day to help us get out the door in as comfortable a fashion as possible. Kudos to Josh, thanks for all the help. We love this car!

They had the car I was looking for and I purchased it. - kinknight

They had the car I was looking for and I purchased it. Very easy to work with.

Great service by Craig and Ricky. - ej2coupe9567

Great service by Craig and Ricky. They stayed late to get the deal done for me how I wanted.

Doesn't sell quality vehicles. - Wisdomtooth

Doesn't sell quality vehicles. My husband has purchased 3 vehicles from Abilene Used Car Sales and all of them are constantly in need of repair. The vehicles are taken to "their" repair shop and comes back with a new problem when we finally get it out the shop. This place needs to be investigated. Do your homework BEFORE you buy.

The Best possible Experience! Great Guys! Thank you so much! - Chapman79

Where to start! I pulled up in my old car that was just wrecked! These guys did not just jump on me understanding I most likely needed a vehicle today! Not only that but as I'm test driving, I asked what time they closed because I would need to drive home grab my wife then come back for old car! They said no problem just leave it here for a few days and come get it when u need to! Steve worked with me a few hours after closing to make sure I got the best possible deal around my price range! 2,000 thumbs up lol!

Bought a car, wouldnt start from the time i got it home. - crystinakendrick

Bought a car, wouldnt start from the time i got it home. refused to refund me, said as is! scammers DO NOT BUY FROM THEM

This place is shady....Be careful - War Veteran

I am a disabled veteran and I got my daughter a car from here so she can help me get around. In just 2 months the engine seized and the dealer said he would help us. When I went down back to the dealer, I got no help or assistance. If you value the money you work hard for, do not buy a car from this place.