193 Texas Volkswagen Service Centers

NEVER will I buy a car from them again! - fashno5

NEVER will I buy a car from them again! I bought my car, and the trim was missing. Had to fight to get that replaced. It still has New tags on it and now the battery is dead. And because the warranty expired 2 weeks ago, they won't replace it. So, there's more money that I have to spend. They have the worst Customer service!! I wouldn't recommend them to my worst enemy.

Always bring in my car for maintenance because I like - Sjkalas

Always bring in my car for maintenance because I like VW’s service schedule. I usually bring my car at the 10k mark and my service history is in one place and takes the guesswork of what and when it was done. Service advisors are friendly and make sure everything is covered for repair. Plus they provide you with video of the service tech explaining the repair and recommendations. Robert Trevino, the service manager I deal with is an invaluable asset to the dealership and a gem of a guy. Totally customer service and satisfaction focused.

This place has to be the worst place I have ever dealt... - Thomas_ak

This place has to be the worst place I have ever dealt with in customer service Left my car off for an oil change and alignment...two days later they have not even started the process I go to pick up the car and the back bumper is off and waited to get it put back on. Paid 150 for them to do nothing I would not a buy a car from this place for any reason I should have taken it to Lubbock to get it serviced ... the service department is the worst in Midland !

I have been going to this VW Dealership since 2016. - Namphet

I have been going to this VW Dealership since 2016. The service has always been excellent, and everyone is kind and helpful. I want to give special credit to Nikki. She goes above and beyond, and I highly recommend her services!