2,771 Texas Used Car Service Centers

I was told Chrysler would refund my rental. - andybsmith

I was told Chrysler would refund my rental. That is not true. They might for a recall and only $30 a day. I waited more than a year for a loaner which I still did not get even having bought the extended warranty service. I checked in from time to time to see where I was on the list. I have a Pacifica that has significant issues. Some of which need body work for rusted welds in the doors after only 300 miles and those are the ones I can see. I was put on a list for a loaner. I am a disabled vet and need a car. I waited for a year and so to keep from losing the warranty coverage, I had to rent a car for a week. The dealership had more than ample time headsup as I scheduled online. Also I was on the waiting list and they new why. When I went to check on my van after the dealer having it for a week, it was only then leaving for the body shop that evening. It had sat for a week, minus an hour to change the oil and rotate the tires. So I took it home. As I ran out of time with the rental. Only the oil and tires were addressed and none of the other things on the repair list. They wanted me to bring it back and said I could get a loaner this time. After the aforementioned and the shear amount of grease smeared all over the inside of my vehicle, I decline. I will take it to another city for service, or better yet trade it for another brand entirely. If you just need oil, don't care about the cleanliness of the inside of your car, have days to sit around and are independently wealthy this dealership might just be for you. However, for me and mine...NEVER AGAIN.

Friendly staff, clean establishment, and an experience - Accord4More

Friendly staff, clean establishment, and an experience that I will always remember! Israel and Skylar made the deal happen and me and my family thank you.

Don't take your vehicle to this dealer for repairs. I... - kyle.eckhardt

Don't take your vehicle to this dealer for repairs. I took my sons 2012 Silverado in for a air bag recall and the technician cracked the dash. I talked to Dalton the service writer and he said there was nothing he could do and that it was a common problem. I then talked to Brad Tegeler the Service manager and he said the only thing they could do was to replace it at cost. Why should a customer pay for their incompetency. Its a shame people/businesses wont take ownership for their mistakes. I was in the process of buying a new truck and had originally talked to one of their salesman. I wont do business with someone that wont do what's right and hope you don't either.