2,764 Texas Used Car Service Centers

After waiting 2 1/2 Years after The "Chip Shortage" - Tom45331959

After waiting 2 1/2 Years after The "Chip Shortage" during Covid, we were still getting the runaround at a well known Chevy dealership in Arlington about the chips needed for our 2022 Traverse. On a whim while out driving around one Saturday in September we stopped at Jerry's Chevrolet in Burleson and spoke to Joseph Pekar, the Service Advisor on duty that day. Joseph was friendly, and sympathetic about our frustration with the other dealership. He took the information on the car, and the chips needed to finally make our car whole and completely functional. He explained that it would take a few days for the chips to come in, and set up a day with us to bring the car in when he could personally oversee the service on our car. The service went off without a hitch. and was completed exactly as promised. When we arrived to pick up our car Joseph went over the work that had been done, and answered our questions about the new functions available to us for the first time since we bought the car. I highly recommend the service department at Jerry's Chevrolet, and applaud Joseph Pekar for his commitment to great service and customer satisfaction. In the past I purchased new vehicles at other dealerships, and then regretted my choice once I had to schedule service for those cars. This time I think I did this the right way. I Experienced Top-notch service which made me comfortable enough to come back a couple weeks later and buy a Silverado from Jerry's in Burleson. I hope this tribute to Jerry's service department will be helpful to those who have been discouraged with service experiences elsewhere, and will give you food for thought if you are considering purchasing a new Chevrolet. God Bless you Jerry's of Burleson, Keep up the Great work! Tom Merryman

Fast, friendly, efficient service as always! It is worth... - Mimi

Fast, friendly, efficient service as always! It is worth the drive from Benbrook to make sure that my Genesis is well taken care of. Thanks!

Jim Bass Collision Ctr. - Meadster1

DO NOT have your vehicle repaired here unless you don't need your vehicle back anytime soon. My vehicle was put into their shop on the 11/2/18, Today is 11/28/18 and they have just started to work on my vehicle. I don't know anything about the dealership, but the collision Ctr is slow as molasses, very frustrating.

Unbelievable, for a Acura recall job, that the service - Pete in Tx

Unbelievable, for a Acura recall job, that the service representative denied a 'Complimentary' shuttle ride home because it was 15.1 miles away, Had it been 15 miles, they would have said yes! Representative mentioned, these rides are for customers who service vehicles regularly., I was told to have vehicle picked up as soon as work was done. They wouldn't hold the car over the weekend. Subsequently, I let the manager know, who suggested otherwise. Poor experience overall.

We always receive the best care for our vehicle and are - Service

We always receive the best care for our vehicle and are always treated with respect. Questions and answers are discussed until the direction is clear on what is wrong with the vehicle

We purchased our car in March 2021. The car went in for... - deborinquen

We purchased our car in March 2021. The car went in for service (AC) last week (Aug 05, 2021). We received the same 5 star rating during service as we did when we purchase the car. The manager (Andy), the salesman (Dan), the finance manager (Al) were just as friendly and helpful as the first time. This time we dealt with the service manager (Chris). He too was pleasant to work with. My car was ready within hours of it being dropped off (without any appointment). Hats off to Andy for running a great dealership. We will certainly be back when the time comes to buy again and hope to deal with the same great people at Jordan Motors.