2,764 Texas Used Car Service Centers

Very bad service and bad 👎 take 6 days to inspect truck - Juan castilla

Very bad service and bad 👎 take 6 days to inspect truck wit a/c problem. I SPECK WIT A MANAJER AND HE HELP ME

They could not help me with my problem…but they washed my - Gillis2801

They could not help me with my problem…but they washed my car! Much appreciated! Thank you! Jessica

They were selling a "Certified" low mileage suburban. - MONO

They were selling a "Certified" low mileage suburban. I brought a body shop person with me to inspect the truck. As it turned out it had been hit on the rear drivers side door area. Carfax showed minor damage to the rear of the truck. The salesman was literally speechless when we confronted him with the inspection results.

Work was done in a timely manner and service people were fr - GLORIABE

Friendly and respectful. I feel comfortable and confident that my vehicle has been well taken care of over the years. I would definitely recommend this dealership to others and have done so in the past. Sometimes I have felt the prices for service has been a little high but they do a good job.

To begin with the car had to be towed to the Dealership a - mccraryr

To begin with the car had to be towed to the Dealership a 2nd. time. 8 days to repair my car & they don't offer loaners, nor did they tell me that I could get a rental & be reimbursed for it. This car is still under warranty, so far it has had 2 batteries replaced, 2 Fuel pumps replaced, multiple trips to get the rear camera repaired. Plus I paid to have the original tires replaced which were defective. I called GM to complain & see if they could help. The answer was they would get back to me in 3 days. The GM rep. that called me back mentioned that the Service Manager said that they had trouble contacting me to let me know the car was ready. I offered to show her the phone call log on my phone so that she could see that that was just not right. Buying the car was a pleasurable experience. My dealings with service have been just the opposite. I will say that Nick tried his best and was easy to deal with.

They went above and beyond to make sure my Jeep was fixed. - CPROKSCH11

Check engine light was determined to keep coming back on one repair after another. They finally was able to track down the problem and fix it . They were very courteous and professional about it even though it was a frustrating situation.

The service department staff, in particular Jeremy the... - specialk223

The service department staff, in particular Jeremy the manager, have horrible customer service. Returning a phone call even if you don't have an answer goes a long way towards building a good rapport. Being courteous and returning calls is something I expect but have not received from this dealership. I will avoid purchasing a Kia again in the future just to avoid this service department.

Wanted Down payment before searching for fiance - PATTY017

I gave my information over the phone. explained my unusual situation. Told my they had a nissian they could get me into and that my credit would not be a problem. I rushed down there. They had the tags and everything ready to go. Filled out all the forms. Was told to go home and get my stips. I got a call the next day said I needed to bring in the 2 thousand dollars and then they would find me a bank that would loan me the money. I told them I have bought more cars than you sell a month and you deliver the down payment to the finance department when it is time to do the deal. I have never gave my down payment up front. JICKKIE,,NOT ABOVE BOARD. HIDING SOMETHING, TRICKY.