3,944 Texas Tesla/1000 Service Centers

Jim Bass Collision Ctr. - Meadster1

DO NOT have your vehicle repaired here unless you don't need your vehicle back anytime soon. My vehicle was put into their shop on the 11/2/18, Today is 11/28/18 and they have just started to work on my vehicle. I don't know anything about the dealership, but the collision Ctr is slow as molasses, very frustrating.

Excellent service, very knowledgeable. Would highly... - Pamgriffis66

Excellent service, very knowledgeable. Would highly recommend. Will definitely be back for the best service.

Had 1 bad visit. - minytie

Had 1 bad visit. But, they have went above and beyond to make things right. I am very pleased with the end results and will definitely use them in the future, if need be. Thank you!

Unbelievable, for a Acura recall job, that the service - Pete in Tx

Unbelievable, for a Acura recall job, that the service representative denied a 'Complimentary' shuttle ride home because it was 15.1 miles away, Had it been 15 miles, they would have said yes! Representative mentioned, these rides are for customers who service vehicles regularly., I was told to have vehicle picked up as soon as work was done. They wouldn't hold the car over the weekend. Subsequently, I let the manager know, who suggested otherwise. Poor experience overall.

Of all the BMW dealers in the Metroplex, this is the only... - dlm17

Of all the BMW dealers in the Metroplex, this is the only one that´s reasonably close to me. Everytime I go there, either to buy parts or supplies, or for service, they make me feel like they are doing me a favor, mostly after ignoring me for a while. My worst experience was yesterday, when I went to buy coolant for my Z4 (with the cold weather, the coolant light turned on). Me and another guy that was there to buy coolant also were waiting in front of the service counter for about five minutes, until he asked someone if they were open - the guy behind the counter was talking to another guy and I can only assume he was mad we interrupted his conversation, since he was rude to us. The service managers are also unreliable and never call back, and I´ve picked up my car after service without some basic things done such as resetting the service interval indicators. I also have a Lexus and the dealers are always exemplary. It upsets me that BMW, which should be a luxury brand and treat its clients as such, allows BMW of Dallas to have worse service than a Kia dealership. A friend told me that since Bankston bought John Roberts BMW and turned it into BMW of Dallas, they also have less than 40% of their mechanics BMW certified, though BMW demands its dealers have at least 60% of their mechanics certified by BMW. From now on, I will go to Moritz - I've heard much better things from them.

We always receive the best care for our vehicle and are - Service

We always receive the best care for our vehicle and are always treated with respect. Questions and answers are discussed until the direction is clear on what is wrong with the vehicle

We purchased our car in March 2021. The car went in for... - deborinquen

We purchased our car in March 2021. The car went in for service (AC) last week (Aug 05, 2021). We received the same 5 star rating during service as we did when we purchase the car. The manager (Andy), the salesman (Dan), the finance manager (Al) were just as friendly and helpful as the first time. This time we dealt with the service manager (Chris). He too was pleasant to work with. My car was ready within hours of it being dropped off (without any appointment). Hats off to Andy for running a great dealership. We will certainly be back when the time comes to buy again and hope to deal with the same great people at Jordan Motors.