3,944 Texas SRT Service Centers

Service department ver courteous and prompt. - greggasep

Service department ver courteous and prompt. Would recommend this service department to other potential customers.

My 1st Mini - Barbara

We bought a Mini Cooper there in 2015 and have used them for all maintenance work including tire replacement. I would have no reservations about recommending them: - the customer service techs are professional, polite, informative, and helpful; - the sales team was super nice and informative - they still say 'hello' and talk when I come in for a car wash or maintenance issue; - basic car washes are free but they have a variety of levels if you need detailing; - they have multiple waiting areas so you are never left standing..and the seats (in the main waiting room that I use) has "tables" attached that allow me to work on my computer. Overall, I have zero complaints.

Service department is the worst, zero communication. - JustADab

Service department is the worst, zero communication. I dropped off my vehicle on Friday, advisor Jake said he will call me back before the day ends. Jake never called back, I called him on Monday and left a message with Gaby. Jake didn't return my call. I called back Tuesday, couldn't get a hold of Jake. Receptionist Gaby said Jake was busy, left my contact information. Jake didn't return our call, called back and finally got a hold of Jake. He said the service truck that brings in the parts, broke down and service will be delayed for days. 2 hours later, we received a call from Desiree, she said that our vehicle was ready. We called Jake back to determine if our vehicle is ready or not, Jake said it's ready but Mission could not fix the issue. We asked to speak to a Supervisor (Matthew) or a Manager, we were told that no one was available and they are off for the week.

The customer service manager at Mission Mitsubishi really - cbernstein66

The customer service manager at Mission Mitsubishi really listened to my concerns and responded promptly to my original rating. He went above and beyond to rectify my concerns. Thank you!

Job well done I am well pleased, Thank You very much - Ben Redekopp

I would recommend Truck Town GMC for sales & service.they were prompt to give me an appointment and serviced my vehicles well. Thank You very much Ben Redekopp from Seminole Tx.

Exceedingly helpful while on vacation - very happy experience

While we were on vacation, our Lexus developed GPS "freeze"--obviously, very problematic while traveling. We were close to San Angelo, so stopped by Mitchell to see whether it could be fixed. They took us in immediately, diagnosed and repaired the problem and treated us as regular customers. Not only that, they refused any reimbursement for the work. We would rate them as SUPER in the customer service area and highly recommend them---wish they were in our hometown!

Worst customer service - golucki

Avoid Momentum Collision Center. They were supposed to deliver my car on Nov 23rd, then they moved the dates to 26th, then to Dec 6th and Kept moving the dates. They kept going back to Insurance for more money. Worse customer service from Joe Sonnier. Very rude. you will not get any updates. When we called to check the status, we got the answer as 'We will call you when the car is ready'. Look at their reviews at Yelp. I wished i had read them earlier. I had trusted Audi dealership but its the worst experience. Take the car somewhere else. They take months instead of weeks. Ours was not that much of a damage to take that long.

Lazy, lazy slobs. Returns car to you in either worse... - hychang5

Lazy, lazy slobs. Returns car to you in either worse shape or no improvement at all. Damaged my car in a service visit, then took their mechanic's word over mine. I was going to buy a new Mini for my wife there, but after this experience, no way will that happen.

truck problems - unhappy dodge

had truck worked on got it back within a week had problem again. They try telling me pulling a 19,000 lbs. camper was to much for a 3500 GM is a total liar and disgrace to the consumers. will never send anyone there for ANYTHING