3,956 Texas SRT Service Centers

Been very disappointed with the current customer service - Freddy

Been very disappointed with the current customer service at this dealership in Waxahachie. It's been a week and a half waiting for them to replace a bad alternator. I been getting a run a round that they are waiting on an alternator. I need my car and it's very frustrating.

Poor Service dept. been trying to get recall repairs on... - RC

Poor Service dept. been trying to get recall repairs on my Expedition. Parts were ordered back in January no parts and they don’t know anything about it. Spoke with Chuck Brown Ford and they can get the parts and have it repaired within a week. Mickey Mouse service department at this dealer!

Lesly was very Knowledgable! - Flaming Red

Lesly was very Knowledgable! Good Service Very Polite! Thank You Lesly! See You Again’ bye!

This place is a joke! - marcie

This place is a joke!! Tried to get several repairs done on a brand new vehicle. Waited over a month for a part and then was told it was never ordered. No communication until we called them because it had been so long. Two other repairs were under warranty (brand new) and they said it wasn’t under warranty. Took the vehicle to another place and everything was fixed and not charged for.

I have been going to this VW Dealership since 2016. - Namphet

I have been going to this VW Dealership since 2016. The service has always been excellent, and everyone is kind and helpful. I want to give special credit to Nikki. She goes above and beyond, and I highly recommend her services!

Jamie Rocha - Willie&Rachael 812

Jamie Rocha was very professional and easy to work with he has a great attitude towards his job we will recommend as many people as possible to him to get the job done.Thank you very much.

Service writer gave over and above service to this... - Mclainpaving

Service writer gave over and above service to this traveler. Never met before. Week and half out on work but took time to see if they could get me back on the road. Gave me option and friendly advice. Highly recommend.

I will never deal with Wharton Ford again! - Rachael

I will never deal with Wharton Ford again!! The service department is the worst I have ever dealt with. I called to cancel a part I ordered that was originally told to me would be here 1-2 days ago and the service guy Robert hung up on me. If it is not a Ford product seems you are not a priority. Plus, I was in the process of purchasing a new car and they fired my sales guy. He was the only reason I was dealing with Wharton Ford to begin with on the second purchase. When I got hung up on today, I told my other salesperson I would no longer deal with Wharton Ford. This is pitiful in such a small town.

I moved to Amarillo in July of 2022 and in doing so I - wcthdi

I moved to Amarillo in July of 2022 and in doing so I search for the best service for all of my personal needs. As a proud owner of 2 Lincoln vehicles I found the best in Hereford, Tx. No dealers in Amarillo could come close to the quality of service that I found at WHITEFACE FORD. Their staff are amazing and their service is impeccable. Their pick up and delivery service makes scheduling very convenient. The best in vehicle service lies at WHITEFACE FORD.

Took my car in running bad. - lindadyess50

Took my car in running bad..low power..they diagnosed and installed a new catalytic converter $3700.When I picked up car would still barely run..I barely got it home..been told by 2 mechanics cat had nothing to do with it..ECM was diagnosed as bad..Wiesner just took a stab and replaced most expensive thing first..Nobody has responded to my emails for 5 months now..I totally feel cheated !!2012 Traverse was bought at Wiesner in 2019..Felt like they would be fair..Bad choice.When I was picking up mechanic basically said he had no idea what was wrong..So just replace something expensive!Been a Wiesner customer for 25+years 10+cars..old timers in Conroe treated us right!! I am now 74 years old and totally upside down with this unreliable car..