3,956 Texas SRT Service Centers

Always bring in my car for maintenance because I like - Sjkalas

Always bring in my car for maintenance because I like VW’s service schedule. I usually bring my car at the 10k mark and my service history is in one place and takes the guesswork of what and when it was done. Service advisors are friendly and make sure everything is covered for repair. Plus they provide you with video of the service tech explaining the repair and recommendations. Robert Trevino, the service manager I deal with is an invaluable asset to the dealership and a gem of a guy. Totally customer service and satisfaction focused.

This place has to be the worst place I have ever dealt... - Thomas_ak

This place has to be the worst place I have ever dealt with in customer service Left my car off for an oil change and alignment...two days later they have not even started the process I go to pick up the car and the back bumper is off and waited to get it put back on. Paid 150 for them to do nothing I would not a buy a car from this place for any reason I should have taken it to Lubbock to get it serviced ... the service department is the worst in Midland !

Expectations Met! - MarshaB

Ease of Service Arrangement YES! Assistance with Service Loaner YES! Quickness of Return YES! All things went smooth and easy with my service needs! I know their Volvo team, from Sales to Service is there for me to call and ask questions as they arise!

Even with pandemic restrictions and limited current... - JGPG92

Even with pandemic restrictions and limited current staffing this service department goes the extra mile to get customers serviced.

I love VP Auto Sales - tyronda.donald.7

My name is Tyronda Williams. I been a customer since september 2013 and love it. They are friendly and are willing to work with you. I will recommend vp to anyone

Tim Rich, Service Advisor provided me with superior - fscherich

Tim Rich, Service Advisor provided me with superior customer service. He is a ten star service advisor. He went above and beyond in having a new engine installed in my 2015 Sonata much quicker than I expected. He even took time out to obtain a quote and time frame from a body shop to have the hood of my car painted and had my car delivered to them. Tim is extremely friendly, very responsive, knowledgeable and treated me as if I were his most important customer. I suspect be treats each of his customers the same way, as VIPs! He was upfront with me and has restored my faith that honesty still exists in the automotive repair business. I highly recommend Tim Rich to handle your service needs.