343 Texas Ram Service Centers

Tyler Denison is the best service advisor. - mkoch46

Tyler Denison is the best service advisor. He has helped me with several repair issues

Update. - Paula

Update. I’ve been a customer for a few years and haven’t had an issue. Well. I was there earlier getting the oil changed and tires rotated in my vehicle and it took 90minutes to complete. I had an appointment time for a reason. I didn’t want to spend a long time waiting. Well, now my vehicle smells like a cigarette and I’m having to air it out at the house. I’m beyond disappointed in the “service” I have received today. When I asked the service manager if it normally takes this long to change the oil he got offended and made excuses. Finally, after we paid for the “service” as we were leaving he apologized for the wait time. Really? I would make the apology the first words. Or even ask the customer beforehand if they are under time constraints because they were training a new guy that possibly smokes while he’s working. I have several medical conditions and inhaling cigarette smoke in my once clean trailhawk is not part of my treatment plan. So now I get to incur the cost of a new in cabin air filter and ionization to clean the air in my vehicle. What a horrible experience. The salesman was only concerned about selling me a new vehicle. No thanks.

Took my ‘19 RAM in for oil change, safety recall, and - T_Limited

Took my ‘19 RAM in for oil change, safety recall, and fluid flushes. The job only took about 4 hours, but I was expecting more, so had my son pick me up so I did not have to wait on it all day. But, before I got back home, they called and said it was ready to be picked up. I wish they would have let me know they were almost finished before I troubled my son. Other than that, the work was done professionally and timely.

Service Department Review: Chris Kite went above and - ncrrkm

Service Department Review: Chris Kite went above and beyond for me and my Wrangler. I first encountered him at a different dealership and was super bummed when he left. He is Very aware of my feelings for Frisco, Plano and McKinney service departments. I reached out to Paul Aceto to find out both him and Chris were now at Forest Lane. Chris was able to accommodate a loaner vehicle for me very quick. Took care of a recall, five new tires and routine maintenance. Was transparent with pricing everything out, answered all my questions and kept me well informed. I am thrilled to be able to utilize an advisor whose judgment I trust and doesn’t talk down or dumb to me because I am female. I will absolutely be returning to Forest Lane in the future. Thank you to Chris, Paul and everyone who was a part of the service on my vehicle!

Fast and professional service also very informative of - Jreifert2012

Fast and professional service also very informative of maintenance questions about my Jeep. Had to drive an hour to come to this dealership but well worth the drive for the service I received

Dealership is kept nice and clean, staff is always nice. - luis.romero80

Dealership is kept nice and clean, staff is always nice. Snacks and coffee always available.

Prompt service, excellent communication. - J&J

Prompt service, excellent communication. What more can you ask for. Coffee Bar a nice perk!

Worst customer care. - elvisc59

Worst customer care. Had my truck for almost 5 months for a recall. Picked up truck with a wrecked bumper mirror and door panel. They did nothing not to mention a drive shaft for a 4x4 in the bed of the truck. Trailer hitch bent looks like the used it to pull a trailer and jack knows it. Was supposed to get a call from owner of lot. Crickets still no call. At 10,000 mile oil change was told rear Ed oil needed to be changed. Lies. The oil change package was told after purchase it is disqualified because it’s an eco diesel. Why was it sold to me so I only received two of the three changes. No one calls you back. I will never purchase from Texan dodge humble.

i took my 22 Challenger in for service and car wash and - dougwinfield0

i took my 22 Challenger in for service and car wash and left it for at least 7 days and they never washed it. They asked me to leave it another day to wash it and when I went to pick it up i find a dirty car. this is after a 60 mile one way trip. not good I have purchased several vehicles at this dealership but might question another. Thanks Douglas Winfield

Worst experience ever. - tomxdavid

Worst experience ever. What could go wrong went wrong. Lots of excuses no solutions. Never again with that dealer

needed new battery on my jeep gladiator. - yenieza

needed new battery on my jeep gladiator. they were quick diagnosing and fixing it. great communication

The customer service is always exceptional when we come - LBARAJAS0325

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

Dennis from service department helped me out. - Brandon

Dennis from service department helped me out. I was in and out quickly. He’s been taking care of my vehicle since it was purchased.

Many thanks to Erick Rodriguez for his outstanding - HAJ

Many thanks to Erick Rodriguez for his outstanding support taking care of our vehicle services in time. Job well done!

It was not clear to me about the $210 fee. - agraves1269

It was not clear to me about the $210 fee. Mindy did not make it clear it would be charged for different items I thought the diagnostic charge was a flat $210 fee. I told her what I wanted done and one thing I wanted was an alignment as I had bought new tires in March 2025.

Great place to do business. - mchris1184

Great place to do business. I came in to get my oil changed and tire rotation. I delt with Orlando on the service drive . Great guy and he really took good care of me. He told me what they were going to do and made it all happen and kept me informed the whole time. Never missed a beat. He did a great job and really took good care of me. Just like doing business with family

Thank you Rudy and Riz for your consistent customer - TOJ Scooter

Thank you Rudy and Riz for your consistent customer service provided at Lithia CDJR of Bryan/College Station, TX. You’re the reason I purchased my 2025 Ram!

Christina was awesome. - Chas

Christina was awesome. We went there yesterday and today to get the oil changed in both of our vehicles

My service advisor Megan did a wonderful job of keeping - rlopez

My service advisor Megan did a wonderful job of keeping me apprised of the extensive work my 50th Anniversary Challenger needed, and the car came back running like it was brand new. I appreciate Megan and her team's work.

I worked with Jason Biles and Delicia Mitchell. - josephpekar

I worked with Jason Biles and Delicia Mitchell. If you expect a call back don’t. Horrible customer service. Failed to complete repairs under factory warranty. I had to bring it back a week later when parts arrived only for them to only do 2 out of 3. I have been calling for over a week with promise of return calls with nothing. Since surveys are such an important part of business I hope this gets someone’s attention and they call me back today and maybe they can get this review removed. Sad this is what I have to do to get my vehicle repaired…

Took 2024 1500 limited in for service recall and front - Edf1954

Took 2024 1500 limited in for service recall and front end dropping with air shocks ( 2nd time for same issue with them). Did not buy truck there because discovered they were playing games during buying process. But they are closet dealer for warranty. Made appointment and after a full week they had not even looked at truck. Never again will I ever visit them. What a bad joke for a dealership.

They were very nice. - alicia.stum

They were very nice. Helpful. Made me feel very comfortable. They even gave me Popsicles (it was summer) while waiting for paperwork to be completed

After reading so many reviews about Hacknet Credit - cousinsdave74

After reading so many reviews about Hacknet Credit Specialist, I was convinced that all my problems are over because I had late payments student loans, medical bills, bankruptcy, credit card debts and he assured me of a permanent job and went on with the job, just few days something happened I wouldn’t believe it my score is now 801 and everything was wiped out I’m totally free from debts including the bankruptcy and I got a high credit limit of $7,500. His service is excellent and reliable. Contact him now with his info HACKNET567@GMAIL.COM Text or WhatsApp +1(646) 450 2754

JJ was absolutely amazing, very helpful and super... - tamaranorman806

JJ was absolutely amazing, very helpful and super knowledgeable. Thank you so so much for your help and getting me in a brand new truck.

Was on a cross country road trip, front passenger fender - AlyssaS

Was on a cross country road trip, front passenger fender started coming off I was on a tight time line I called the shop asked if they could squeeze me in they said yes, I arrived they took a look saw it was my pins and clips that came off they luckily had them in stock got it all taken care of in less than 15 minutes. Shout out to Brian for being an all star and doing it himself since his techs were all booked up much appreciated.

Great! - Volnae

I brought my car in because the check engine light was on. Don was excellent in helping me. He provided me with a Christmas Present. He fixed my car for free and was AMAZING!! I am truly grateful. I was able to have my car before Christmas!

Superb Service Dept. - Dianne Rockefeller

Superb Service Dept. at Ancira! I was less than a month past expiration date and 15k under my warranty foe my Aux battery dying on me. Auxiliary battery is a problem that can go wrong with Jeep Gladiators. Nonetheless, they honored the warranty on my Jeep that I purchased from them! Big shout outs for thanks to David, Shane and Judd at Ancira Jeep…yes, I will continue to be a loyal customer and tell my friends what a stand up dealership you guys are!!!