342 Texas Ram Service Centers

The salepersons at neessen were very helpful gave me... - Oscar

The salepersons at neessen were very helpful gave me information on jeeps and services that help me decide that type jeeps from 2 door to 4 door . I choose the fun 2 door . thanks

Davis Richards was very helpful getting my car in for - AC

Davis Richards was very helpful getting my car in for repair and keeping me informed during the process. The work that was done by service personnel to repair my car was outstanding; it looks as good as new, just like it did before a deer ran into it. My experience with Bodywerks was great and definitely recommended. Arnold

The worst service experience, it’s been two weeks-no... - Shireysteve

The worst service experience, it’s been two weeks-no status as of today, not to mention I was sold a damaged car. In 30 years of buying cars, this has been the worst experience-ever!

Service Department is Expensive!!! - CJ

They charged $225 each for O2 sensors + labor and according to online estimates it should have been $135 each including parts and labor. They also recommended a bunch of filter changes and flushes that were over priced as well. The crowning blow was they would not do factory recall work required by Dodge if they weren't going to change the over priced O2 sensors. Ended up with an almost $900 bill for O2 sensors and fuel filters. They are lucky they were dealing with my son and not me. They wouldn't have done any work if I had been there from the start.

Worst experience ever for repairs. - dmonreal4986

Worst experience ever for repairs. Took the vehicle into be repaired came back needing more repairs besides the one we took it in for and was dropped when being repaired by the dealership didn’t contact us to inform us of what happened. Turned them into the BBB got a reply from the general manager Chase Bradley to contact him for a resolution for the problems they caused . Have left ma y voice messages and written messages with no answer on the phone number he gave us to call. Just another one of their ways to get out of doing what is right! Will not return to Pegasus dealership . Letting all we know not to trust or use the dealership either. We’re retired on fixed incomes and the 3000$ we paid for repairs which weren’t completed could be used as a return investment to getting the work done somewhere knowable .

Great service and friendly staff. - Line judge

Great service and friendly staff. Lonnie is great to work with on service issues. Have purchased multiple trucks and cars from them and they are always great to deal with on new purchase.

Excellent - Badgirl2damax@yahoo.com

Looking for a car for my daughter to drive to college I got on Fenton website and left a brief message and in no time a sale person by the name of Shane House contacted me. A very respectful young man help me and he answered all my questions and we end up buying a car that same day. I would recommend my friends to go there to buy a vehicle and ask for Shane House. Thanks again for your service.... Jo'Ann Johnson

Great service center team - jpaul

I'd like to thank Service Mngr Chris, Chad, J.T., and the technician who helped me. They were professional, friendly, and very helpful with my 2019 Ram Laramie. J.T. knows the 12 inch screen UConnect system better than anyone I've found. He and Chris taught me how to use the Navigation system and performed an update that revived my back-up camera and SiriusXM.

11/20/2024, I had taken my Jeep Compass 2019 in for a - jannetted24

11/20/2024, I had taken my Jeep Compass 2019 in for a diagnostics, which I was informed would take a couple days and had to leave my vehicle. On 11/22/2024, I headed up to the service department to pick up my vehicle. I had a conversation with the service rep (Mike), He was extremely nonchalant and rude. After providing me the keys to my vehicle, he told me to go find it. He didn’t know where it was within the dealership & he wasn’t going to bring out my car. It was 50 degrees outside, my fiancé, myself and 2 kids (4y/o and 3 mo) lapped the dealership 3 times on foot, once in our own vehicle and 1 time in the tow truck with no employee assistance. Not 1 EMPLOYEE HELPED US. We went back in the service area 3 times explaining to them we could not find my vehicle. After 20-30mins of walking around, frustrated, cold, tired and in disbelief of the treatment we received, we finally found my vehicle. I am extremely disappointed with the service I received and will not be purchasing or bringing any vehicle back for a service there again.

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

David and his staff always provide great customer... - Conciege

David and his staff always provide great customer service. They make sure I understand what my car needs and all necessary fees. They always give me a fair price and do a job that makes me feel safe and secures my investment in my vehicle. They're always friendly and I never take my car anywhere else.

They were a big help with repairing my jeep at the last - hulinricky

They were a big help with repairing my jeep at the last minute without an appointment.

Complete fraudulent misleading seller - Fraudavoider

Seller misleads and lies sold a vehicle online with complete valve train failure truck smoked immediately sounded like a shaker box nobody could have missed it. Cellar will do anything to make a buck go elsewhere if you like it and screwed by from him if you want a good vehicle run as far away from this dealership as you can

Charles is one the most helpful salesman I’ve ever had... - Ramos_debbie15

Charles is one the most helpful salesman I’ve ever had the pleasure of working with. I’ve purchased 6 vehicles from him and will continue to refer family and friends!