3,944 Texas Ram/1000 Service Centers

Even with pandemic restrictions and limited current... - JGPG92

Even with pandemic restrictions and limited current staffing this service department goes the extra mile to get customers serviced.

I love VP Auto Sales - tyronda.donald.7

My name is Tyronda Williams. I been a customer since september 2013 and love it. They are friendly and are willing to work with you. I will recommend vp to anyone

Tim Rich, Service Advisor provided me with superior - fscherich

Tim Rich, Service Advisor provided me with superior customer service. He is a ten star service advisor. He went above and beyond in having a new engine installed in my 2015 Sonata much quicker than I expected. He even took time out to obtain a quote and time frame from a body shop to have the hood of my car painted and had my car delivered to them. Tim is extremely friendly, very responsive, knowledgeable and treated me as if I were his most important customer. I suspect be treats each of his customers the same way, as VIPs! He was upfront with me and has restored my faith that honesty still exists in the automotive repair business. I highly recommend Tim Rich to handle your service needs.

great service department and enterprise staff - themasons!

Never had better service and care than here. Loved the Enterprise staff as well as the service writers Jacob and Chuck. We are thankful for their extra mile to make sure we were happy customers.

Been very disappointed with the current customer service - Freddy

Been very disappointed with the current customer service at this dealership in Waxahachie. It's been a week and a half waiting for them to replace a bad alternator. I been getting a run a round that they are waiting on an alternator. I need my car and it's very frustrating.

Poor Service dept. been trying to get recall repairs on... - RC

Poor Service dept. been trying to get recall repairs on my Expedition. Parts were ordered back in January no parts and they don’t know anything about it. Spoke with Chuck Brown Ford and they can get the parts and have it repaired within a week. Mickey Mouse service department at this dealer!

Lesly was very Knowledgable! - Flaming Red

Lesly was very Knowledgable! Good Service Very Polite! Thank You Lesly! See You Again’ bye!

This place is a joke! - marcie

This place is a joke!! Tried to get several repairs done on a brand new vehicle. Waited over a month for a part and then was told it was never ordered. No communication until we called them because it had been so long. Two other repairs were under warranty (brand new) and they said it wasn’t under warranty. Took the vehicle to another place and everything was fixed and not charged for.

I have been going to this VW Dealership since 2016. - Namphet

I have been going to this VW Dealership since 2016. The service has always been excellent, and everyone is kind and helpful. I want to give special credit to Nikki. She goes above and beyond, and I highly recommend her services!