3,944 Texas Ram/1000 Service Centers

Jose Gutierrez is a great service advisor. - c.lemmings

Jose Gutierrez is a great service advisor. The service department identified and fixed an issue caused by another dealership. Jose also gave me the information needed to avoid future issues with my vehicle.

Staff was very polite. Service was excellent. Did not... - Ycris310

Staff was very polite. Service was excellent. Did not have to wait long. I would highly recommend this place if you need your vehicle service

When you choose not to have their service department - james_gray524

When you choose not to have their service department perform recommended but not necessary task they slide your car to the back of the line and you sit for hours after they say it will be right out!!! This has happened on multiple occasions!!! I will never bring my toyota back here for service.

The service department blows. - Balthrop.rick

The service department blows. I wouldn't recommend Toyota of Denton to save my life

Great service, quick and easy process. Steve was great... - Cassandra

Great service, quick and easy process. Steve was great and helpful with everything. They stayed late to help me out with the buying process. Thanks

The shop is extremely friendly and came through for me in... - Christophergehlen

The shop is extremely friendly and came through for me in a pinch. GREAT TECHS! They fixed it where others could not. Going to the dealer turned out to be much cheaper than the shop estimate I got from an independent shop.

Fast professional service and courteous staff - SCMATHUR

Paper work for service was ready upon arrival. Courteous staff, status update of work in progress, recommend additional work which was performed only after discussing the issue and getting my permission to proceed. Clean waiting room. Staff asks for if I needed any drinks or snacks while I waited. Very timely completion of work.

Excellent service, Josh was very helpful, explain - Laurawiles123

Excellent service, Josh was very helpful, explain everything in detail. Always a pleasure doing business with the Toyota team

Had the oil changed in my 2021 Tacoma 3k miles ago when I - Toyota For Me

Had the oil changed in my 2021 Tacoma 3k miles ago when I started noticing a pool of engine oil under the engine on the garage floor. I took a look and saw oil dipping from the drain plug so I checked it to find out it was loose, backed off about an 1/8 of a turn. Be carful who you let work on your vehicle.. Service Manager never called back after I tried to contact Dealership.

I work long hours so I filled an application online for a... - firehawk830

I work long hours so I filled an application online for a vehicle..I’m very disappointed with the lack of communication and touch bases.. I expected to hear back within the second day with my approval or denied but talk about wow it’s been three days I called multiple times and there response is I’ll give you a call back or let you know what my manager says.. wish I had went elsewhere before I let them run my credit..just would be satisfied with better communication next time/ hopefully y’all won’t have the same bad luck I had thanks for reading...

just now New Took my explorer to have a pylon - dspawn0077

just now New Took my explorer to have a pylon repairedas it was dangling and to have a leak in the cabin looked at. Dropped off at 9am. It wasn’t until I called service at 4:30 to find out what was going on. Was told they replaced some clips to fix the pylon and was just about to take the car into the car wash for the leak. Due to closing at 6pm, and only having the one vehicle, I went to pick it up. They did not have it ready and was assuming I was leaving it overnight. Could not do that. Was told to set up another appointment, which I did, and explain I couldn’t leave the vehicle over night. Second appointment. Dropped the vehicle off at 9am as instructed and explained I could not leave the car overnight. It wasn’t until I called service at 5:15pm…no updates all day…and was told nothing was done. Was told they’d go have the tech look at it real quick. First, the pylon fix failed.They wanted to replace the part, but I decided it was too costly for a minor inconvenience. The leak issue had not been addressed at all. It wasn’t until I called that they had someone look at it briefly to say it wasn’t the wiper reservoir. Again, I could not leave the car overnight and by the time i got up to the service desk at about 5:45pm, they were closing. Had I not called, they would’ve kept it. No updates at all and nothing done until I called. Ridiculous. Then was told to bring it back again so they could hunt down the leak. Third visit they finally looked at it. Want approximately $800 just in labor to reconnect a part that became detached. I have declined the repair as that seems insane. I argue that having given them my vehicle for 16 hours without the leak being addressed in the first place, they should take care of the labor. I will now use you tube and Google to fix it myself. Will never go back up there for anything. I’ll drive the 45 minutes to a different dealership if need be. Ridiculous.