214 Texas Lincoln Service Centers

They were selling a "Certified" low mileage suburban. - MONO

They were selling a "Certified" low mileage suburban. I brought a body shop person with me to inspect the truck. As it turned out it had been hit on the rear drivers side door area. Carfax showed minor damage to the rear of the truck. The salesman was literally speechless when we confronted him with the inspection results.

HORRIBLE service department. - lindamcfarland

HORRIBLE service department. My 2022 Explorer had a recall that they hemmed and hawed over, stallingfor months to get it in to fix it. When I asked them about it they were rude and condescending, I'm not sure if that's because I'm female, or if they are that way with everyone. They told me it would take 2 days for them to look under my car and see if I even needed the repair (hello, it's a FORD RECALL), then I would have to schedule an additional 2 days for the repair. And no, they do not offer a loaner. The whole time the service rep (Tim?) spoke with such disdain, and seemed irritated that I wasn't buying that it would take so long. So I called around and Henson in Madisonville said they would be happy to fix it. The service manager even gave me his personal cell number so we could stay in touch. When we got there he just slid under the car on his back to make sure we needed the repair. It took him 20 seconds, not 2 days. Our buying experience was not horrible, although they would give no discount or price cut whatsoever. However, the Service Dept is a real deal breaker. They are awful. I won't buy another car in this town, because the same man owns almost all the local car dealerships. If he lets CS Ford be run this way, I'm sure his other ones are too. And they don't even give you a complimentary car wash! I wish there was an option for negative stars.

The worst possible service department known to Ford, do... - Disappointed Customer

The worst possible service department known to Ford, do not bring your vehicle here, they charge you for work that they don’t even do and they screw your vehicle up more when they actually do the work.

Service or lack of service - Unhappy

What good is an appointment if you still wait and wait. No parts in stock for normal replacement part. "Life time warranty" that is not honored. And maybe worst of all, nobody will answer the main phone line! In addition, had to pry lug nuts off to fix a flat because they were so over torqued to the point that even with an air driver wrench, they could not be removed! Had to buy new lug nuts. Did they take any responsibility? Repeated messages to Service Manager have yet to be returned

After reading so many reviews about Hacknet Credit - cousinsdave74

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We are from south Texas and we were in Mount Pleasant - Carlos L Garcia

We are from south Texas and we were in Mount Pleasant visiting my son . As we were getting ready to head south our air conditioning on our 2023 expedition started to act up and only blow hot air . 3:00 pm on a Friday and 500 miles from home and heater on full blast would have been an unbearable drive. We rolled in to dealership and I must say I have never been treated better. They took it in and worked their magic and an hour later we had cold ac and vehicle was fixed . I know its under warranty and however we bought our vehicle in south texas . They could of easily said we are busy come back Monday however they went above and beyond. I offered to pay or sign whatever and they said its all been taken care of. This dealership was a blessing and will see us again when we are in need . THANK YOU ELLIOTT AUTO GROUP SERVICE DEPARTMENT

To all staff, great job. long time customer. thanks for... - dpe

To all staff, great job. long time customer. thanks for all your support. Keep up the good work.

Made promises they didn't keep. Took 5.5 months to... - riddler

Made promises they didn't keep. Took 5.5 months to complete. Said I owed them $9,000 on day it was finally ready. First I ever heard of extra charges. STAY AWAY! SCAMMERS!!

Nautilus or Corsair? - Disappointed

Nautilus or Corsair? Bought the ceramic pearl Corsair! Update, Well after 350 miles the dash goes dead and comes back on later. One week in service and get it back, it's still broke. Ten days in service and go pick up and wires and panel are in floor. Now low jack doesn't work and found another panel in back of car along with broken pieces. Going back for 3rd time. The 3 stooges are working there. For my trouble they will fill me up with gas, 6 gallons I estimate. A year later... take in for a recall on 4-10-24. Get message car is ready the following morning and go to pick up. It's not ready and will be another 45 minutes. I go home and they are suppose to deliver to my house at 4pm. Now 6:55pm and no car so I call before they close in 5 minutes. Again, I'm sorry, I'm sorry. Finally at 7:45pm they deliver. Fool me once, shame on you. Fool me twice, shame on me. Next time going elsewhere. I think they are a yugo dealership in disguise.

Great place Chris and the techs always take care of me - Darkhorse731

Great place Chris and the techs always take care of me even though I don't drive a lincoln they treat my F250 like one always cleaned up after a service and always explained as to what maintenance I need next thanks guys for treating me like family!!! Go frogs!!!